Door access doesn’t work
It’s been 2 months with issues with door access working. I shouldn’t have to rely on someone being at the front desk to let me in. I should be able to get to my kid if I need to without having to wait for someone to open the doors. Uninstalling and reinstalling the app doesn’t work. The school can’t seem to get technical support for it when there are many families having the same issue. Absolutely ridiculous.
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Needs a rewrite- app full of issues
After new updates- I have to delete and reinstalled the app for it to work properly. Sometimes notification doesn’t work even with appropriate settings. There was update a week ago recently and since last week we don’t get updates. We’re provided with paper updates at the pick up. Corporate needs to seriously look at this. This is just unacceptable.
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No tech support contact
The app is struggling today, presumably some server issues, but there was no contact info anywhere on technical issues. The support link on the app Page just goes to the main website - which has no app specific contact info
Profile Picture
Love the app, I just wish you were able to change the profile picture of your child on your own.
Glitches galore
My door access never works despite sending tickets, restarting and redownloading the app. Notifications aren’t consistent. Some days I get them, some days I don’t. Have tried updating app, uninstalling and reinstalling, signing out and logging back in. When I do get notifications it comes thru in batches of 3. So bizarre. Seems like these complaints are ongoing for many months looking back at reviews. Love our teachers and school but for what we pay in attendance this app should work much better.
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