Don’t be fooled by the first two weeks.
Worked great for about two weeks, then completely stopped functioning. When we finally got a response from their support team, they asked us to send a video of it “not working” — in a pool. Let that sink in. How exactly do you video a pool cleaner that won’t turn on underwater?
After jumping through that hoop and sending the email multiple times since, complete silence. Zero follow-up, zero resolution, zero customer service. The product may look impressive but the support infrastructure behind it is nonexistent. Save yourself the headache and buy from a company that actually stands behind what they sell.
After jumping through that hoop and sending the email multiple times since, complete silence. Zero follow-up, zero resolution, zero customer service. The product may look impressive but the support infrastructure behind it is nonexistent. Save yourself the headache and buy from a company that actually stands behind what they sell.
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App is useless
App is useless. Never one time have I actually been able to use the app. The robot works fine but app is useless
App Works Fine
I use the app for my bubot 700 for the pool. App works great, and the robot is awesome and is 1/3 the price of other well known robot pool vacuums.
“Server busy”
App barely needed so it’s not a big deal that it barely works. Loses connectivity pretty easily. I get a server busy try again later message. The device appears to do what it’s supposed to do, but the App not so much. I can’t figure out what the app actually contributes to the device.
Ease of use
One suggestion can we have the option to change degree from Celsius to Fahrenheit. Love the app very convenient!!!!!
