No 24/7 Support Over Call, No Promo Stickers Sent Either
Also, how do u expect drivers to promote the app when u DO NOT send any stickers or cards to your drivers at all.
Response from developer
Thank you for the honest feedback, we really appreciate it. We've come a long way since March: onboarding is now completed inside the app with no redirects to other sites, the checklist is grouped into clear steps, and you can scan your driver licence. We're working every day to bring new features and improvements to drivers, so we'd love you to give the latest version a try. You can reach us through Support & feedback in the app or at support@budgetride.app.
Not worth
scam company
Response from developer
Thanks for your feedback. We replied to your first request as soon as we received it, and your payment was sent to your connected account a couple of weeks after our last message. We're sorry we didn't confirm that it had been sent, and we appreciate your patience. We're always looking to improve our processes and systems. If anything is still outstanding, contact us through Support & feedback in the app or at support@budgetride.app with the date of the ride and the email on your account.
Can’t even signin on workpro
Response from developer
Thanks for telling us. Sign-up no longer uses WorkPro: it's all done inside the app now, with clearer messages that explain what's needed and why. Please update to the latest version and sign in with your Budget Ride account. If something still stops you, the app will tell you why, and you can email support@budgetride.app.
App problem
Response from developer
Sorry about that. An error on opening can have several causes. We've fixed one that could affect signed-in drivers and added clearer messages about why something can't go ahead. Please update to the latest version, and if you still see an error, email support@budgetride.app with a screenshot.
