Not worth
scam company
Response from developer
Thanks for your feedback. We replied to your first request as soon as we received it, and your payment was sent to your connected account a couple of weeks after our last message. We're sorry we didn't confirm that it had been sent, and we appreciate your patience. We're always looking to improve our processes and systems. If anything is still outstanding, contact us through Support & feedback in the app or at support@budgetride.app with the date of the ride and the email on your account.
Can’t even signin on workpro
Response from developer
Thanks for telling us. Sign-up no longer uses WorkPro: it's all done inside the app now, with clearer messages that explain what's needed and why. Please update to the latest version and sign in with your Budget Ride account. If something still stops you, the app will tell you why, and you can email support@budgetride.app.
App problem
Response from developer
Sorry about that. An error on opening can have several causes. We've fixed one that could affect signed-in drivers and added clearer messages about why something can't go ahead. Please update to the latest version, and if you still see an error, email support@budgetride.app with a screenshot.
Lacks basic features
App is nowhere near ready to compete with didi/uber at all currently.
Also, there’s no point of buying a pass worth $30 when there’s no customer base present currently in QLD. It should be provided for free to attract more drivers onboard and the app should do aggressive promotions as well to get the riders know about its presence.
*Promotions SHOULD NOT BE LIMITED TO ONLY FACEBOOK/INSTAGRAM
Response from developer
Thank you for the honest feedback, we really appreciate it. We've come a long way since March: onboarding is now completed inside the app with no redirects to other sites, the checklist is grouped into clear steps, and you can scan your driver licence. We're working every day to bring new features and improvements to drivers, so we'd love you to give the latest version a try. You can reach us through Support & feedback in the app or at support@budgetride.app.
Not worth it
Response from developer
Thank you for the feedback, and we're sorry it hasn't met your expectations yet. Budget Ride is a growing business and we're building the app and our driver community every day, with new features and improvements in each release. We'd love you to try the latest version, and you can tell us what's missing through Support & feedback in the app or at support@budgetride.app.
