Not updated
The app worked nicely when it was working, but it has not worked for me the last few times I've tried to use it. It won't allow you to login with a verification code because it does not send you a verification code. I sent messages to tech-support and they just told me to click some other link that takes me direct to a bank and did not actually answer my query.
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Buffalo Logistics has no human contact!!!
I’ve been trying to speak to a human being about the customs and duty tax I paid a month ago using a UK bank account that does not use the same format Buffalo requires for proof of payment and their bots and automated message system tells me over and over that I have not paid!! Says the format of proof in incorrect and therefor not accepted as proof! My bank says that they send a receipt with the exchange rate breakdown and all the details of the transaction on as the proof which is a two page document for an international payment!!! What do I do to get to speak to a human and explain? This was close to a R10k order!!! They will send it back to the vendor and I will lose everything because of their use of bots and no human contact at all! Also, the number given does not exist and the WhatsApp number is a bot too so no assistance there either! What do I do? Please help?!!!
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