Bug ID User Reviews

What users say

Top reviews

Doesn’t ID and isn’t free

There were so many pop-ups I accidentally must’ve hit subscribe and now I can’t get my $39 back. Also, it doesn’t identify accurately.

Subscription scam

I thought this was a free App. I opened it to look up ONE insect and never used it again. I just realized I’ve been charged every week for over a year for a subscription I didn’t know I had. Did not approve money coming out of my account. Couldn’t get my money back. 👎🏻

Be Aware this is NOT FREE!

They advertise a free trial but when I couldn’t make it work I deleted within minutes they charged $59.99 and refused a refund. I will never use it so have paid $60 for NOTHING.

So not free!

Purchased app after a Google search for Australian Spider identifier came up with this free Apple Bug ID free app. I went through the motions and ended up paying AU59.99 for the year. On top of that the spider I apparently took a photo of was apparently a mouse spider that live on the ground and is 12mm long - that had a 70% confidence. The one that was 10% was more accurate but details on size and aggression levels were missing.
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Different result every time

I kept resubmitting the same photo and the identification came up different every time.

size

I have a perfectly big picture of the big but it says it’s to small.
Does not meet my needs.
The bug is practically the whole picture and says it’s too small.

Description

I like how it easily identifies above with a picture. That’s a great feature, but the description is a little too, Scientific. What I mean by that is not all of us understand the terminology used for these insects. Not saying I’m uneducated, but it’s nice to just have a quick precise description, other than getting in to verbiage that I’d have to look up to understand situation with the insect better. Thee than that. Pretty interesting for sure.
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Horrible

I purchased this to identify a fly that was in my basement that looked like a large mosquito. The app was way off. I then used it to identify a bee on my window. I wanted to see if it was a honey bee. The app didn’t even come close. Thought it was a spider and then a fly. Don’t waste your money. Not worth the $39 annual fee.
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Way Wrong

The match doesn’t even come close to matching the bug in the photos

Kept telling me a beetle was bed bugs

See title

Not even close

Not close to actual pic

Required to subscribe for free trial

To unlock the “free 3 day trial” you must subscribe to a monthly auto renewal of $6.99. These apps are hoping a significant portion of their free trial users will forget to unsubscribe. Just make the app 99¢ a month from day one with a 24hr unsubscribe trial period and I am good. At that point I know what I am signing up for and the cost is low enough to ignore.
Not an issue for this app per-se but Apple should create an all you can eat subscription service for all $1.99 a month and less apps.
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Spiders

?

Cannot delete my account

Please allow me to delete this account

Worked

I needed to quickly identify a red-backed jumping spider that had bitten me. Even though the picture I had wasn't very good, this worked! It was a relief to know that the spider wasn't very dangerous.

Joke

This app is a joke. I took a picture twice of a termite and both times it gave me critters that look nothing like it. One was some scorpion tail bug and the other was a black and red spotted bug that isn’t indigenous to the USA. Also, it is 7 bucks a week! Wow! No thanks!

Ty

Love it!!! Best bug app I’ve used!!!!

Not one correct ID

Trial run- entered several known samples and this was woefully incorrect on every try.

So fast!

Bug ID is so fast! I took a pic of this creepy-crawly and within seconds it told me it was a black widow spider. Scary! but good to know. The app even showed me what to do if I see one again. It's like having a bug expert in my pocket. I love how easy it is to use. Just snap a photo and you get all this cool info about the bug. My kids love playing bug detective with it too. We're learning so much about insects now. One thing though - sometimes it gets confused if the bug isn't fully in focus. But overall, this app is awesome.
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Not good

Poor user interface. And it’s really not free — a subscription fee kicks in after 3 day trial and there’s no clear and easy way to cancel the trial. Bad, bad, bad.