Predatory
This company is predatory. They will change policies with no fair warning on you like they just did to their customers in the middle of a war when gas prices skyrocketed.
Buggy
C’est un mauvais compagnie qui arnaque les gens
Overpriced
It’s a update (with nothing new) every week when its time to pay & the rentals are overpriced.
Took my deposit
I had to pay a deposit for the car and they promised they would send it back but when I returned the car they didn’t. I called multiple times and there was still no help. People either hang up or say they will call back with the progress but never do. They also charged me for days they said they wouldn’t. They closed because of weather and promised I wouldn’t be charged for the days the physical store and roads were closed. Their cars are also expensive. Honestly an awful company. India based scam company to steal money from their customers with over priced services and promises. Do yourself a favor and don’t download this app or use this company.
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Took my deposit
I had to pay a deposit for the car and they promised they would send it back but when I returned the car they didn’t. They also charged me for days they said they wouldn’t. Their cars are expensive. Honestly an awful company.
OVERCHARGED
I used the rental company for several months. I decided to end the rental. I didn’t have time for drop off so I let them come get it. Then I returned the key to the office, and there is STILL a $300 key charge, after returning the key plus several calls. Yesterday, I called again and they even hung up on me. They also didn’t take the $250 deposit off my bill. I planned to pay, but NOT that much of an overcharge. I could debate some of the other charges, but those are the main TWO that NEED adjustment. I have been reaching out for months. Now decided to write a review. They deserve less than 2 stars, but I rented the car willingly for $400/week for a few months.
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Worst service ever
You have to call to do everything, I don’t see the point of having an app if you can’t even change or add your card from here
No issues so far
Been with them for 2 weeks and I’m starting week 3 tomorrow they are the best company to deal with so far
Finished my first 8 week run with buggy in Atlanta best in the area
Finished my first 8 week run with buggy in Atlanta best in the area
New app update
The new update on the app it kool however if your making a particular payment when you type it on the keyboard a number then the keyboard doesn’t go away so you can confirm the payment so I had to call the customer service number to make a payment please fix this on the app please
Avoid This Rental for Rideshare! Hidden Fees & False Promises
Rented a car for a month to drive with Uber, but the excessive fees made it impossible to earn a fair wage. The rental itself was overpriced, but the worst part was the **$6 "processing fee" per toll**—often costing more than the toll itself!
Even worse, a **manager promised to remove the charges** and transferred me to customer service, where the next agent had **no idea what I was talking about**. After working long hours, high gas prices, and these hidden fees, I ended up making **less than minimum wage**.
**Stay away** if you're doing rideshare—this company squeezes drivers with unfair costs and empty promises.
Even worse, a **manager promised to remove the charges** and transferred me to customer service, where the next agent had **no idea what I was talking about**. After working long hours, high gas prices, and these hidden fees, I ended up making **less than minimum wage**.
**Stay away** if you're doing rideshare—this company squeezes drivers with unfair costs and empty promises.
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Deposit
It’s been 3 weeks and I haven’t gotten my deposit yet.
Don't do it.
This company is the worst for renting for rideshare.
They charge you a hefty deposit and first week up front then immediately charge you the following Monday even if you picked up the car on a Thursday or Friday. They cut the car off as soon as you're late. They call and threaten you. They're Indian employees are associated with scammers so you start to get calls and text for scams like express lane tolls, and tickets that could affect your license and they seem to happen when you use a toll road. Don't make the mistake of renting from them, go with avis, or one of the others that won't cut your car off because you're a day late and a dollar short, and buy a car even at $700 a month it's cheaper than the $1600-$1800 you will give them for a basic level Chevy Malibu.
They charge you a hefty deposit and first week up front then immediately charge you the following Monday even if you picked up the car on a Thursday or Friday. They cut the car off as soon as you're late. They call and threaten you. They're Indian employees are associated with scammers so you start to get calls and text for scams like express lane tolls, and tickets that could affect your license and they seem to happen when you use a toll road. Don't make the mistake of renting from them, go with avis, or one of the others that won't cut your car off because you're a day late and a dollar short, and buy a car even at $700 a month it's cheaper than the $1600-$1800 you will give them for a basic level Chevy Malibu.
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No issues so far
Been with them for 2 weeks and I’m starting week 3 tomorrow they are the best company to deal with so far
Useless
The only thing this app does is let you know your rental info (vehicle info, and how much you pay) Other than that forget it there’s no customer service info, If you try to get any useful information it freezes and you’re done… the option to have someone respond seems like it’s for advertisment purposes only so again completely useless, on top of Buggy being the most expensive rental company with hidden fees and the price advertised in the Uber app is false advertisement, getting anything done in the app forget about, just call and wait on hold!
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Fair
Buggy has worked with me when I didn’t have the money to pay the weekly payment I was 4 days late. They do everything they can to help you keep your rental so you can make money.Thank you, I would recommend them to a friend or family member. In fact I’ve told countless people who were looking to get into rideshare about buggy.
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New things need to be changed
They need to give you the option to remove a card on the app instead having to call customer support to remove it for you. The phone options changed where i was able to call the billing department directly now i get just customer service and it goes straight to voicemail. This is totally unacceptable and things need to change. Give us to power to add and remove cards in the app. If not they will charge that card and they have not been good on communication and getting back with results.
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TJ
Fantastic Buggy
Disappointing
Worst rental company !
Was paying 450$ a week and they couldn’t even withdraw money from my account correctly. 275$ was promoter by uber, definitely would love to sue them, if anyone had the problem with them please
Reddit: r/uberdrivers
Title: Uber and Scam Car Rentals
Was paying 450$ a week and they couldn’t even withdraw money from my account correctly. 275$ was promoter by uber, definitely would love to sue them, if anyone had the problem with them please
Reddit: r/uberdrivers
Title: Uber and Scam Car Rentals
Huge inconvenience
worst company you could ever rent from. cars are not in the best of shape and way too expensive per week. and what they don’t tell you is they service the the vehicle no matter where you are. DO NOT WASTE YOUR TIME. REPORTING TO BBB
This is the capitalism system. We are the sheep of this system.
I rented two cars in two weeks. The first one was expensive but the car they gave me was a problem car. The second one is more expensive than the first one, almost $650 per week. I calculated the income and expenses for two weeks only for the mentioned time, that is, after working 200 hours, only $325, which means my hourly wage is only $1.62 cents. It is very expensive, weekly wage and gas. As long as there are sheep like us, they will only feed people and on top of that, they have this company in partnership with Uber.
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