Crashing Out
The app has always been glitchy but manageable. However it has now logged me out and keeps timing out when I try to log back in. I’ve deleted and redownloaded multiple
Times. As the primary communication tool for parents and BK locations, BK corporate needs to address these issues ASASP. It’s clear problems have lingered for a long time and their lack of solving them is really inexcusable.
Times. As the primary communication tool for parents and BK locations, BK corporate needs to address these issues ASASP. It’s clear problems have lingered for a long time and their lack of solving them is really inexcusable.
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Pretty bad
User interface is bad. The app is slow and does not load pictures. Exceptionally bad when it comes to dealing with video media. Keeps logging me out and keeps going down as well. Very bad experience trying hard to get our day care to use another better app.
Messaging feature broken
I can’t select the teacher now. When I type on my phone, I can’t see my message because the keyboard blocks the view.
Terrible
This app is trash. I’m constantly being kicked out and inable to log in even though I can log in on a regular web browser. Web browser won’t let me save pictures of my son though. I truly hate this app and wish they kept ProCare
Easy to use
Great app! It does everything you need for school and keeps things simple and organized. Very helpful for staying on top of everything.
Almost never works
The app is fine when it works, but 3/5 times it doesn’t work. Plenty of login issues and QR code issues.
Great App
I am able to view my little ones daily photos of them having fun while at school. It gives us talking points at home which really helps us to connect. I also love that I can directly message the teachers to engage with!
Great way to stay connected
This app is a great way to stay connected with my child’s daily experiences. Checking the updates viewing photos and billing is user-friendly. I love the real time updates from teachers.The menus and curriculum keep me informed about my child’s learning and nutrition . My favorite feature is the photo and video moments, giving me a glimpse into their activities throughout the day. Plus the announcements, and the event reminders are all in one place eliminating the need to check emails all over the place. This app enhance communications and provides peace of mind.
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Love the app! Easy to use!
Highly recommend.
I’ve worked with many different childcare apps. This app stands out! I love the interface and how easy it is to use. I also appreciate how much information is available. I love Building Kidz and I love BKC❤️
I’ve worked with many different childcare apps. This app stands out! I love the interface and how easy it is to use. I also appreciate how much information is available. I love Building Kidz and I love BKC❤️
New and improved
Over the last few months BKC has improved and has become more user friendly. There were some bugs due to the merger but that seems to be worked out now. This honestly is one of the best parent engagement tools that I have used. Thank you for making improvements and for continuing to add on new features.
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Horrible, unreliable app - thwarts communication with teachers and school
This app is constantly broken, slow, unreliable, does not load etc.
It reflects poorly on Building Kidz to not get this app fixed.
I’d really like to understand who at BK is responsible for this and why it’s not getting fixed.
It reflects poorly on Building Kidz to not get this app fixed.
I’d really like to understand who at BK is responsible for this and why it’s not getting fixed.
New and improved
Over the last few months BKC has improved and has become more user friendly. There were some bugs due to the merger but that seems to be worked out now. This honestly is one of the best parent engagement tools that I have used. Thank you for making improvements and for continuing to add on new features.
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Buggy
I honestly don’t understand how in this day and age you can have an app that is so broken. It crashes/laggs/doesn’t provide updates (teachers in daycare say they post regularly, and I believe them). The only good news is that customer support responds within the app quickly, but most of the time they just say “it’s a known issue and we are working on it”, without providing any timelines. The same issues have been consistently repeating for months. I’m
Giving it 2 stars, because i guess this app is better than nothing at it does work for check in-out and pictures do show up (about half of the time).
Giving it 2 stars, because i guess this app is better than nothing at it does work for check in-out and pictures do show up (about half of the time).
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Director
I enjoy this app very well!
It helps the administrators with so many features that make our operations easier.
From ouch reports to wonderful happy moments!
It helps the administrators with so many features that make our operations easier.
From ouch reports to wonderful happy moments!
Preschools best app!
I have used BK connect for almost two years now and the features on it are of top quality in the education field. For parents it is a one stop shop for all needs- academic updates, billing, parent to teacher communication.
I personally am satisfied with how the app is run. I like that it’s not a third party app but it’s in-house.
Whoever is updating the app and has a hand in the apps operations, kudos!!
I personally am satisfied with how the app is run. I like that it’s not a third party app but it’s in-house.
Whoever is updating the app and has a hand in the apps operations, kudos!!
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It’s very slow and buggy.
As a parent quite concerning because I can’t do anything with the app: I’m unable to check in my kid with the QR code, see the schedule and it takes soooo long to load messages.
Why bother building a special app for Building Kidz? There are already existing apps that work well.
Why bother building a special app for Building Kidz? There are already existing apps that work well.
Building Kidz Mountain View is awesome!! The app is NOT
This app is not intuitive. It’s fine for checking kids in and out of school, but when the company required parents to pay via the app, I ran into trouble. I just wanted to pay with two payment methods. Guess that’s more than the programmers could handle… I have tried to contact the company about it. The school is just as frustrated by it as I am. Building Kidz Mountain View is a great place for students! Would highly recommend a new app for parents.
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Very buggy, hurting our daycare experience
This app honestly has us considering switching daycares. It’s very important to us to know what’s going on during the day especially considering our son has eating issues. We need to know how much he’s eating, and if it’s not logged correctly in the app, the teachers never know. I don’t blame the teachers because they can’t memorize every kid’s schedule. Whenever we ask about it they say the app wasn’t working. I also get logged out all the time and the autopay function sometimes doesn’t process.
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App not working
The past week the app is not working at all. Can’t see anything or look at any information. Was working great until it didn’t.
Works great for what I need
I’m on iOS 17.1.2 iPhone 15 pro, this app seems to work fine for me. I can see updates on my daughter including photos and download those photos as expected. I wasn’t able to pay one of my bills but I heard that issue was on the system’s backend, not the apps fault. Payment works now.
