Facial recognition technology not working
When you try to open a new account and get to the part where it needs to make the facial recognition the app stops working and can’t open an account with the bank…
Лошо обслужване
Използвам тази банк защото няма друг избор. За всяка услуга има такса. Дор веднъж, когато се опитах да направя банков превод от чужбина, ми наложиха такса дори когато не приеха сумата. Не препоръчвам на никого
Best bank in Bulgaria
As a Canadian banker I appreciate the service of the crew, the app is very well designed! Very innovative! Keep up the good work!
Terribly dated interface...
The app's interface harkens back to the iOS 8 era. There is no support for Dark Mode, no support for Liquid Glass or its new sleek keyboard. It is downright ugly at this point and it is inexcusable to fail to update the GUI for such a long time.
Which is a shame, because otherwise the app has a great potential and is plenty functional
Please update the GUI to the new iOS 26 Liquid Glass standard and I will change my review accordingly.
Which is a shame, because otherwise the app has a great potential and is plenty functional
Please update the GUI to the new iOS 26 Liquid Glass standard and I will change my review accordingly.
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Response from developer
Hello, thank you for your detailed feedback and for sharing your suggestions with us. We appreciate your comments regarding the app’s interface and visual experience. We are continuously working on improvements and enhancements to make the app more modern, intuitive, and convenient for our users. Your feedback is valuable and will be taken into account in our ongoing development efforts.
Full with bugs
It’s not working at all.You can’t pay your bills,can’t make transactions.After every update it’s getting worse and worse.Perfectly responds to the level of service in the branch










