Bulbank Mobile User Reviews

Name: Bulbank Mobile
Rating: 4.6315 (1498 reviews)

Bulbank Mobile

UniCredit Bulbank

💼 Business

💰 Finance

What users say

Summarized from real user reviews of Bulbank Mobile. Based on 1.5K reviews and a 4.6/5 average, it highlights the 6 positives and 9 negatives reviewers mention most about this Finance app.

Positive things

🚀Works great
🚀Useful banking services
👍Nice and easy to use
👍Intuitive and convenient
👍Quality app
👍Running perfect

Negative things

🔔Too many messages and notifications
🐛Unreliable support
🐛Not showing liabilities after office hours
⏱️Slow app
🐛Crashes and bugs
🔑Difficult 3D password process
🌐No international communication available
🌐Difficult to connect from outside Bulgaria
🌐No option to send new card abroad

Top reviews

Most Recent Highest Rated Lowest Rated

Terribly dated interface...

The app's interface harkens back to the iOS 8 era. There is no support for Dark Mode, no support for Liquid Glass or its new sleek keyboard. It is downright ugly at this point and it is inexcusable to fail to update the GUI for such a long time.
Which is a shame, because otherwise the app has a great potential and is plenty functional
Please update the GUI to the new iOS 26 Liquid Glass standard and I will change my review accordingly.

Sarassine

2 months ago

Response from developer

Hello, thank you for your detailed feedback and for sharing your suggestions with us. We appreciate your comments regarding the app’s interface and visual experience. We are continuously working on improvements and enhancements to make the app more modern, intuitive, and convenient for our users. Your feedback is valuable and will be taken into account in our ongoing development efforts.

Full with bugs

It’s not working at all.You can’t pay your bills,can’t make transactions.After every update it’s getting worse and worse.Perfectly responds to the level of service in the branch

Hm717250h

3 months ago

Благодаря

Супер сте

chdhfufvjf

3 months ago

Bulbank mobile review

Brilliant, I love it, says it all!

Еггман

4 months ago

Works great

Great app, works perfect . The colleagues have done an amazing job

G.I.G87

9 months ago

Response from developer

Hello, thank you for your feedback. We are glad that our efforts are appreciated.

Too many messages

Too many messages and notifications

Monika22220

a year ago

Long time bank customer

The new version is absolutely crab! Unreliable support! Not recommended at all!

Victorabujasofia

a year ago

Response from developer

Hello, we would be delighted if you would share specific recommendations for Bulbank Mobile by sending us an email to online.support@unicreditbulbank.bg so that we can consider them and improve the service for you.

Great Mobile App

Nice and easy to use mobile app. Very useful banking services made for you to manage your money just from your mobile phone.

dstyphoon

2 years ago

Useful

I love the bill payment using only the bank app.
Also the MFA is nice

We have a technical.

2 years ago

Response from developer

Thank you for sharing your positive feedback about Bulbank Mobile!

Прекрасно приложение

Изключително удобно и интуитивно направено.

Krasimir Atanasov

2 years ago

Quality

The best banking app that I have ever used. Good job!

ueheiidjcjd

2 years ago

Response from developer

Thank you for sharing your positive feedback about Bulbank Mobile!

Very unreliable.

Too many problems with paying bills. Often shows “ no liability “ when there is. Not able to pay bills on time because of this. In fact I never received notification to pay particular bill for 8 months. For that being set, I now have huge bill with interest applied to. Not recommending this app for pay bills and more to name.

Indeed, no international communication is available. I sent numerous of emails and never received a respond. My card is about to be shut down from bullbank. They changed my atm /master card with limited options to receive or activate. I live out of BG. THEY MUST HAVE options to send the new card in abroad. I wrote many emails for support in this issue. and never respond to my emails This bank is horrible.

SF1900бла

2 years ago

Issue

When i try to activate again it requires iOS update but after updating the problem appears again.

PrynzMyschkin

2 years ago

Човек извън в България е супер трудно да се свърже с тях

Писах им няколко имейла и нямам отговор?

drundi

2 years ago

Мобилното банкиране изостава с 10 години

За повечето услуги е необходимо да се ходи до филиал. Плащанията стават бавно. Интерфейса на приложението не е направено удобно за ползване.

Martikinga

2 years ago

Not showing liabilities after office hours

Не мога да си плащам сметките през приложението в извънработно време. Абсолютно целият списък показва “No liability”, въпреки че има дължими и те се показват, когато е работно време на банката.

The_Lu_T

2 years ago

Running perfect

Stanmarola

2 years ago

Not working

The app has not been working for more tan four days, every time I try to open and input my pin it says “something went wrong” and I have no access to my accounts

kixi345

2 years ago

Response from developer

Hello, if you still have an issue with the access do not hesitate to contact our Customer Support team on number: 02 933 7 333.

Транзакции закъсняват, много реклами

Транзакции през събота и неделя отнемат по 2 дни да се появят в приложението, какво е това да не сме 2016г.? Също твърде често изпращате реклами за кредити, кредитни карти и т.н. тези известия не могат да бъдат изключени и са дразнещи това да не е игра?

Liky902