Bulbank Mobile User Reviews

Customer Experience

Positive experience45.9% of reviews
Neutral6.8% of reviews
Negative experience47.3% of reviews

~ Based on 74 written reviews from the US App Store.

What users say

Is Bulbank Mobile Safe?

Bulbank Mobile appears safe based on user ratings. AppsHunter Safety Score for Bulbank Mobile is 92/100.

This assessment is based on 1,498 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 1,387 App Store ratings for Bulbank Mobile.

Is Bulbank Mobile Legit?

Bulbank Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Bulbank Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Лошо обслужване

Използвам тази банк защото няма друг избор. За всяка услуга има такса. Дор веднъж, когато се опитах да направя банков превод от чужбина, ми наложиха такса дори когато не приеха сумата. Не препоръчвам на никого

Best bank in Bulgaria

As a Canadian banker I appreciate the service of the crew, the app is very well designed! Very innovative! Keep up the good work!

Terribly dated interface...

The app's interface harkens back to the iOS 8 era. There is no support for Dark Mode, no support for Liquid Glass or its new sleek keyboard. It is downright ugly at this point and it is inexcusable to fail to update the GUI for such a long time.
Which is a shame, because otherwise the app has a great potential and is plenty functional
Please update the GUI to the new iOS 26 Liquid Glass standard and I will change my review accordingly.
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Full with bugs

It’s not working at all.You can’t pay your bills,can’t make transactions.After every update it’s getting worse and worse.Perfectly responds to the level of service in the branch

Благодаря

Супер сте

Bulbank mobile review

Brilliant, I love it, says it all!

Works great

Great app, works perfect . The colleagues have done an amazing job

Too many messages

Too many messages and notifications

Long time bank customer

The new version is absolutely crab! Unreliable support! Not recommended at all!

Great Mobile App

Nice and easy to use mobile app. Very useful banking services made for you to manage your money just from your mobile phone.

Useful

I love the bill payment using only the bank app.
Also the MFA is nice

Прекрасно приложение

Изключително удобно и интуитивно направено.

Quality

The best banking app that I have ever used. Good job!

Very unreliable.

Too many problems with paying bills. Often shows “ no liability “ when there is. Not able to pay bills on time because of this. In fact I never received notification to pay particular bill for 8 months. For that being set, I now have huge bill with interest applied to. Not recommending this app for pay bills and more to name.

Indeed, no international communication is available. I sent numerous of emails and never received a respond. My card is about to be shut down from bullbank. They changed my atm /master card with limited options to receive or activate. I live out of BG. THEY MUST HAVE options to send the new card in abroad. I wrote many emails for support in this issue. and never respond to my emails This bank is horrible.
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Issue

When i try to activate again it requires iOS update but after updating the problem appears again.

Човек извън в България е супер трудно да се свърже с тях

Писах им няколко имейла и нямам отговор?

Мобилното банкиране изостава с 10 години

За повечето услуги е необходимо да се ходи до филиал. Плащанията стават бавно. Интерфейса на приложението не е направено удобно за ползване.

Not showing liabilities after office hours

Не мога да си плащам сметките през приложението в извънработно време. Абсолютно целият списък показва “No liability”, въпреки че има дължими и те се показват, когато е работно време на банката.

Running perfect

Running perfect

Not working

The app has not been working for more tan four days, every time I try to open and input my pin it says “something went wrong” and I have no access to my accounts