BullionVault User Reviews

Customer Experience

Positive experience43.4% of reviews
Neutral11.8% of reviews
Negative experience44.7% of reviews

~ Based on 76 written reviews from the US App Store.

Is BullionVault Safe?

BullionVault: gold and silver appears safe based on user ratings. AppsHunter Safety Score for BullionVault is 90/100.

This assessment is based on 86 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
3.3% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 61 App Store ratings for BullionVault.

Is BullionVault Legit?

BullionVault: gold and silver appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BullionVault is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nominated Bank

Be aware that BV was unable to recognise my nominated bank account for receiving funds and had to ask for proof before accepting a photo of my latest bank account transactions.

This is after 20 years of having my account with BV. What is their accounts management IT system like if this happens. It’s a worry!
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Bullion Vault

A highly professional and efficient platform and business. Thank you. Keep up the great work!

Add more currencies

Please add AUD as a currency option

Easy to use

Easy to use and clear instructions

Account closure

I rarely leave reviews and tend to only compliment really good stuff or complain about really bad stuff. Got my account closed with no clear explanation after submitting my documents, likely due to my nationality. 1 star for not giving a clear explanation despite emailing them many times. Disappointing.
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Gold

This is the best site ever

Rocking app, rocking company

It’s a great app. Easy to use, precise and hard to make a mistake. Buying and selling is easy, with low spreads. It takes a day or two for withdrawals to be credited to a bank account but unless you are some sort of on-the-edge trader this is quite tolerable. Low fees. I looked into their legal documents with some care at one point and convinced myself my ownership claim was rock-solid in case of e.g. bankruptcy.
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Bad investment app

App works well, can buy and sell instantly. Issues with app; min deposit is £100, this is instant but withdrawing takes days. Can’t buy tiny amounts of gold or something there’s minimums.
Biggest problem by far is FEES. I bought £300 of silver, price went up to £302. In fees alone from February and march they have charged me £10. So yea I’ve never seen fees as high as this in any investment form just to hold an asset; can’t see it as a way to do anything other than lose money. Maybe their gold fees are lower tho, they advertise those as very low
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BullionVault review

Brilliant platform. Easy to use and lots of extra material to assist with buying and selling. Excellent.

The best platform for beginners!!

I have done very well over the years as this site has so much easy information and advice.

I highly recommend them!

This is fun!

It’s very easy to use

Simple and easy

Using the app is very simple especially with the charts where you can chose the dates and different metals without complication.

Chart not always showing

I use the app primarily to keep an eye on the gold price. Any dealing I prefer to do in a web browser on my desktop . Generally everything works fine but sometimes when I open the app it opens at the chart page but with the gold price line missing from the chart. I then have to spend a few moments switching between the apps different pages until the chart page opens correctly showing the price line. This has been a feature since I started using the app a few years ago.
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Bracketing not available

I want to sell when the price hits a high OR a low of my choice. I can only set a high. Not good for protecting my position…

Currently no charts.

NO CHARTS.

Gold standard app!

I’ve had a bullionvault account for a few years and always used the website. Now I have a 4 month old, the app is easier than going on my laptop. Great stuff 👍

Short Lived

App opens and is useable for a short time, however after a few uses all you get is a white screen and you have to delete the App then reload to get it working again. Used to be much better before it was ‘improved’!

Changes that didn’t need to be made

Not only do you not start on the chart screen like you have since well, forever, now you have to select it from the three options you’re presented when the app loads. Also, in order to change the chart range you’ve got to click twice when it previously was only once. Thirdly, because of the screen ‘improvements’ there’s less actual screen showing your chart so it’s smaller.
Give me your postal address guys, I’ve got a couple of unused Interface Design books left over from Uni I can send you.
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1.11 Completely Broken

Late August 2022 update on iPhone 6 just crashes when attempting to open app. App has been installed for 5+ years with no issues until the latest update.

Avoid

Beware! They appear to be cost effective with low commission charges but make up for that by stinging you with hidden costs. They accept funds near instantly, but to get your funds out is like getting blood out of a stone. Presumably they gain interest the longer they have the funds “tired up”.