Bumpa User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral13.6% of reviews
Negative experience50.0% of reviews

~ Based on 22 written reviews from the US App Store.

Is Bumpa Safe?

Bumpa - Manage Orders Easily appears safe based on user ratings. AppsHunter Safety Score for Bumpa is 87/100.

This assessment is based on 246 user ratings, with an App Store average of 4.4/5.

Safety Analysis

81.3% of ratings point to a safe experience
8.1% of ratings suggest some concerns
10.6% of ratings point to a risky experience

~ Based on 246 App Store ratings for Bumpa.

Is Bumpa Legit?

Bumpa - Manage Orders Easily appears to be a legitimate app. AppsHunter Legitimacy Score for Bumpa is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Giving some love

Sharp !

Response from developer

Sharp! 😎💚 Love that Bumpa’s making business easier for you.

Best so far

Loving the app so fast and reliable for my business

Response from developer

We love to hear this 😭💚 Glad Bumpa’s been fast and reliable for your business.

Complaint

Bumpa use to be my go to app until you guys made it mandatory for one to pay before using the app

Response from developer

Hi Omotola, thank you for your feedback. We previously offered free access for merchants, but we’ve since moved to a paid subscription model. New users can still sign up and enjoy a 14-day free trial to explore how the app fits their business needs before subscribing. This change helps us maintain and improve the level of service, support, and tools that business owners rely on to run their stores smoothly. We understand this transition may be disappointing for some users, and we truly appreciate you sharing your feedback with us 💚

Website lagging difficult to load product

Please can you guys update to website it’s so hard to upload it’s lagging and it even takes time to check for customers most time it will not even open it very stressful

Response from developer

Hi there, this definitely shouldn’t be happening. We invest heavily in keeping the app and websites fast and reliable, so this isn’t the experience we want you to have at all. We know how frustrating it is when your website lags while trying to upload products or attend to customers. Please send your store URL via in-app support so we can properly look into this for you 💚

Love this app

Exactly what every business owner needs. It’s super helpful and reliable.

It help in promoting your brand

It’s really a good platform to start up a business

NOT FREE

It says it is free, but once you download it you basically can’t do anything without paying, you fill the thing to create your website and store and when you click done, you need to pay to be able to actually create the website. Basically you can’t do nothing without paying but they make it seem like you don’t have to pay at the beginning.
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Response from developer

Hi there, Sorry for the confusion. Bumpa is a paid platform, and some advanced features like creating a full website require a subscription. We’re working to make this clearer during setup so expectations are aligned from the start. If you need help choosing the right plan or have any questions, please reach out via in-app support. We’re happy to assist.

Did pay my bank 2 times

I am disappointed, on the 21st I got a payment slip that money have been sent to my opay but they didn’t send now again this money I haven’t gotten 147k … I email them and they take long to reply and can’t gv a transaction id number… please send my money

Response from developer

Hi there, We’re sorry about this experience. This is very unusual because settlements are sent within 24 hours. Please send us a message via in-app support with your store email, the date of the transaction, and the amount. We’ll check it immediately and ensure your funds are sent.

Says it’s free when it really isn’t.

I tried it and it says it free but it really isn’t, it’s free to download it but when you go to set up your website (it makes you fill out stuff and until you do your website will be non existent.) and I was like ok fine and I filled it out, but to save it, you have to pay like $135 dollars a year. And if you click off of it, all of it isn’t saved, AKA, you have to pay to make a website.
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Response from developer

Thank you for the feedback. Bumpa is free to download and a paid app. Purchasing a custom website (domain name) is a paid feature. Our Pro and Growth yearly plans both come with a free .com.ng website, so you don’t have to pay separately for that. You can see all plan options here: https://www.getbumpa.com/pricing. If you need help choosing the right plan or understanding the setup, please reach out via in-app support, and we’ll guide you.

Bad

Worst app ever

Response from developer

Hi Gaiwyal, Sorry to hear about your negative experience. We’d love to know how we can make your experience better. Please reach out via in-app support so we can sort it.

This app is great

I really appreciate the builders of this app because this app has been a game changer for my business. I have control of my entire business from anywhere in the world and can finally track my inventory, sales, customers, and even staff activities. Thank you.

Every Business’ best friend

For inventory Management, seamless customer management, fantastic customer support, this is your go to app. Download this and your business will thank you for it.

Response from developer

Thank you so much for the amazing review 💚 Your support means a lot to us!

There is no Dark Mode Feature.

The app would have been better if there was an option to switch to dark mode. Kindly consider this Bumpa.

Response from developer

Hi Gail_uyi, Thank you for the suggestion 💚 Dark mode is a great idea, and it’s something we’re reviewing for future updates. We appreciate the feedback!

Website Customization Malfunctioning

I'm quite impress with the features of the app on Bumpa.

I have been having issues since morning trying to set up/customize my website. Erasing text to write is not functioning properly, as I couldn't erase text. Please I need assistance on this so I can get my website working effectively.

Response from developer

Hi Kevwe, Sorry about the experience. Please send us a message via in-app support and request a call with a Bumpa Specialist. We’ll walk you through the website customisation and get everything working smoothly.

Can’t continue setup

After filling in the necessary details and pressing continue, it does go to step 2 it just loads and nothing happens

Suspended my site for no reason

You guys suspended my site for a rei don’t know and i have reached out to you guys multiple times still no response from you, you Guys are the worst site service someone will ever partner with, if you plan on working with this site i think you have to change plan because they will crash your business and won’t even care about your opinion
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Response from developer

Hi vicobi1_, We apologize for this experience. Site suspensions only happen when a review is flagged for compliance or security reasons, and we always request additional information so we can resolve it quickly. Please reach out via in-app support with your store email, and we’ll check the status of your review and reactivate your site once everything is confirmed. We’re here to help you get this sorted.

Unorganized platform

Have been using Bumpa for quit some time and I must confess their service is top notch till on 22nd of this month that they refuse to remit my settlement due for that day till today 27march 2024 have tried contacting their support but no one gives me a quality attention to help me resolve this issue they said they are doing KYC for more than 5days now I want to advice you all using Bumpa to be very careful as they are beginning to look for means and way to sink customers funds you can’t trust Bumpa anymore I believe the CEO will see this better address your staffs to stop trying to steal from customers and if my money isn’t remitted today expect a petition from my lawyer and a legal action will be taken right away if you value your platform and your business better talk to whoever is holding back my funds to remit it or else the worst will happen
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Response from developer

Hi SureSoko, We apologise for this experience. Settlements are never held without a reason. When a KYC or compliance review is triggered, we’re required to complete it before releasing funds, and this can sometimes take a few days depending on the documents provided. Please reach out via in-app support with your store email so we can check the status of your review and ensure your settlement is processed. We'll help you resolve this quickly.

Problem

My app has been crashing every time I try to login in

I CANNOT LOG IN VIA YOUR WEBSITE

After paying for subscription I can’t log in via your website, what’s all this?

Difficulty in login

Have been using Bumpa on my smartphone I switch to IOS and have been having difficulty login , it keeps telling me wrong password I didthe forgotten password to reset a new password it keeps showing. I can’t change the password, please I need assistance to get back into my account.