Bungalow is awful and so is their app
Bungalow’s customer service is awful. Rarely timely in their replies. The app appears at first glance to be useful, but it is glitchy. Not only is it glitchy, but many submissions appear to go to nobody at all, and the best way to get in touch with Bungalow and ensure that matters are handled is ultimately to email them and then follow up with whatever representative to have them “reinforce your concern”.
Bungalow as a company is dishonest and has no problem engaging in illegal practices that violate state and local laws. They nickel and dime the household for petty and minor matters and charge a “service fee” when it seems that they are utterly incapable and unwilling to provide ANY service most of the time, and favor the lowest quality service possible at best.
Don’t download the app unless you are unfortunate enough to have signed a lease with Bungalow and need to talk to prospective housemates, and avoid signing a lease with Bungalow at all costs.
Bungalow as a company is dishonest and has no problem engaging in illegal practices that violate state and local laws. They nickel and dime the household for petty and minor matters and charge a “service fee” when it seems that they are utterly incapable and unwilling to provide ANY service most of the time, and favor the lowest quality service possible at best.
Don’t download the app unless you are unfortunate enough to have signed a lease with Bungalow and need to talk to prospective housemates, and avoid signing a lease with Bungalow at all costs.
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RUN AND RUN FAST
Been here 8 months. Communication is like pulling teeth on a tiger. Surprise fees without warning. Just a total scam. Run
Double-Billed
For the month of May of this year, my rent was double-billed unwarranted. Customer support has both denied the issue and has failed to resolve it within due time, as well as the delinquency department claiming that I am under risk of undue restrictions due to this mistake made on Bungalow’s behalf. This situation also happened with one of my housemates in a Bungalow home the same month in May. This also occured with a prior tenant living in the home. I recommend to not have your payment set on autopay to charge the full amount - if you are double-billed, that amount will be taken from you. I genuinely do not recommend Bungalow Living for the regular nature of infurriating conflicts such as this.
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Don’t rent. Bad service
This is the worst service I have ever received in my entire life. You all are scammers and don’t even respond when we had issues. Moreover overcharging and lack of customer service in every aspect. Never doing business with this company. Very bad experience. You made me struggle a lot when you can’t fix things and never compensated.
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Finding the right spot.
Finding a new spot was very easy and efficient. Being able to chat with the current tenants to see if you are a good match is very cool.
