Apple Pay showed 23 SAR payment and the app pulled 45 SAR this happened twice
The app showed my payment as “Failed,” and the transaction did not appear correctly in Apple Pay. Thinking the issue was with my card, I tried again using a second card. Later, after leaving the app, I received notifications that both cards had been charged.
What makes this worse is that I was charged 45 SAR on each card, while the discounted price I was supposed to pay was only 23 SAR.
To make matters even more frustrating, the complaints/support system does not seem to work, leaving me with no way to properly report the issue or get help.
How can a failed transaction result in charges being made to two different cards, and for an amount higher than the discounted price? This is extremely frustrating and needs to be addressed immediately.
This is humiliating and disgusting
What makes this worse is that I was charged 45 SAR on each card, while the discounted price I was supposed to pay was only 23 SAR.
To make matters even more frustrating, the complaints/support system does not seem to work, leaving me with no way to properly report the issue or get help.
How can a failed transaction result in charges being made to two different cards, and for an amount higher than the discounted price? This is extremely frustrating and needs to be addressed immediately.
This is humiliating and disgusting
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تطبيق يجيب الهم
اهتموا بالتطبيق ورجعوا الملتايزر بالرمان والجرجير بليييييييز
أسطوري
أسطوري
Don’t have delivery
They Don’t have delivery on khamis Mushayt 😒
Pricing issue
I recently downloaded your app to place orders ahead of time, hoping it would be more convenient for both me and the restaurant staff. However, I was quite surprised to find that the prices in the app are actually higher than if I just ordered directly in person.
I understand if there’s a slight markup for delivery services—after all, you’re bringing the food to my door. But for pickup orders, where I’m saving everyone time by coming in myself, it doesn’t quite make sense to pay extra. I feel that the app should offer the same or even better pricing to encourage using it. Just wanted to share this feedback in hopes it can be reconsidered. Thanks!
I understand if there’s a slight markup for delivery services—after all, you’re bringing the food to my door. But for pickup orders, where I’m saving everyone time by coming in myself, it doesn’t quite make sense to pay extra. I feel that the app should offer the same or even better pricing to encourage using it. Just wanted to share this feedback in hopes it can be reconsidered. Thanks!
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Never again
I ordered they canceled. I ordered again. They canceled again then after I left the app and checked again the orders where there and I had 2 orders then I tried canceling my one of my orders and they refused .
Your prices are very exaggerated
اسعاركم مبالغ فيه جذا جدا
Taking away an option
There used to be an option to pay on pick up with cash they got rid of it after the update
Now you are forced to pay with credit card or Apple Pay, some people don’t want to add their credit card or Apple Pay in order to order a meal now, I have to wait 10 minutes for the order instead of making them prepare it. Thanks to the new update.
Now you are forced to pay with credit card or Apple Pay, some people don’t want to add their credit card or Apple Pay in order to order a meal now, I have to wait 10 minutes for the order instead of making them prepare it. Thanks to the new update.
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سيء
خدمة العملاء عن طريق الهاتف. سيئة برود في التجاوب مع العميل ،، السائق يستلم الطلب ويدور ويوصل على البيوت كذا طلب يكون برد. الاكل 👎🏼
👍
ممتاز
سيئ جداً جداً مافي اي عروض التوصيل 18 ريال لو تسوي الي تسوي ابي اطلب وجبه شونق الحساب 50 ليه مايسون
اي عروض مستحيل يسون عروض ولا توصيل مجانب ل فتره صراحة كانت تجربة سيئ اتمنا يعدلونها
زي الزفت
اباكيشن زي وجهكم
Delay in orders
Delay in orders
fail to track the driver or event contact him
Customer service didn’t answer and their voice message didn’t change since Ramadan ???
fail to track the driver or event contact him
Customer service didn’t answer and their voice message didn’t change since Ramadan ???
Like fake ads
Like fake ads want to let the custmers doawnload the app, I ckecked the offer that not true not as in ads then I deleted the app . Even wouldn’t visit their branches
سياسه كاذبه
سياسه كاذبه
Bad experience
The app needs updating in app there’s nothing
App is not working
The app is keeping asking me to update it !!! I have deleted it and redownloaded it again with the same issue
The food is not fresh and very expensive
I ordered the food that it took 60 minutes to deliver but the application also fails to track the order as I got an unexpected call from the delivery guy but the food also tastes bad as they are not fresh or anything but they also burned the chicken patty on my burger and the sauce that comes with onion rings and chicken tenders is also bad and not cooked properly. As tho my drink doesn’t have any flavor and so the fries are bland, so yeah I don’t think I will order anything from this place ever again as it is expensive, poor quality, broken order tracker and bad service
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Not working
It’s getting bad for long time with the delivery option every time shows out of delivery range and when i change location the app shut down
The worst application
You can’t talk to the driver or see his location and I’ve waited more than hour and a half