Unauthorized charges
I continue to get unauthorized charges on my card. Unable to make contact with any customer support. 🤬
Keeps charging me after I cancelled
I cancelled during the trail period and this app has tried to run my card multiple times. Thankfully my banks has been blocking them. Have sent several emails trying to get them to stop trying to charge me with no response. Don’t download and save the headache.
Update: Still trying to charge my card
Update: Still trying to charge my card
Show more
Response from developer
Thank you for sharing your experience, and we're truly sorry for the frustration this has caused. This is absolutely not the experience we want for our users. Please contact our support team directly at support@burnitapp.com so we can urgently investigate and stop any further charge attempts. We're here to help and will prioritize resolving this for you.
Keeps charging me after I cancelled
I cancelled during the trail period and this app has tried to run my card multiple times. Thankfully my banks has been blocking them. Have sent several emails trying to get them to stop trying to charge me with no response. Don’t download and save the headache.
Misleading
I clicked on to trail for a week with the corresponding amount being $1.79 however I was charge for the whole year. I would like to cancel immediately and have my money refunded please.
Response from developer
We’re sorry to hear about the issue with your subscription. Please reach out to our support team directly at support@burnitapp.com, and we’ll assist you with canceling your subscription and processing your refund. We appreciate your understanding, and we’re here to help!
PAY PAY PAY = GREED
I was curious to see how well the app works but there is no way to try without paying. I don’t feel like flushing money down the drain without seeing how well it works.
This doesn’t work
I just cooked a huge chili, enough for 6 people easily, using 750g of meat, a large onion, pepper, two cans of tomatoes and a can of kidney beans. I scanned it and it estimated it weighed 600g! It weighs about double!
Response from developer
Thank you for sharing your experience! We'll work on improving the app and your feedback is invaluable.
