BusBuddy Ottawa User Reviews

Customer Experience

Positive experience17.8% of reviews
Neutral9.6% of reviews
Negative experience72.6% of reviews

~ Based on 73 written reviews from the US App Store.

Is BusBuddy Ottawa Safe?

Not enough ratings yet to assess BusBuddy Ottawa.

Is BusBuddy Ottawa Legit?

BusBuddy Ottawa appears to be a legitimate app. AppsHunter Legitimacy Score for BusBuddy Ottawa is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

straight up lies

sometimes it’s accurate, sometimes it just straight up lies. unreliable but better than google maps unfortunately.

Can’t decide which is worse

Can’t decide which sucks worse this app or OC transpo- I have lots of time to write because as usual you wait 10-15 minutes for a bus this app says is coming and then it disappears into the ether and you are then presented with a 30-35 minute wait for the next supposed bus. Happens all the friggin time. Upgrade your info sources.
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Why doesn’t my Trip Planner work now?

I have used Bus Buddy for years, previously, 5 stars no problem. However after OCTranspo recent changes my Bus Buddy ‘Trip Planner’ does not work. I have deleted 3 times and reloaded…still not working on my iPhone. WHY? And WHY is help so hard to receive help?Therefore much lower rating than I would like to give. Forget Facebook and Apple. Give a real contact!
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Doesn’t work anymore

Lost all my favourites and the app no longer shows any bus times since the update. The app is useless at this point in time.

Very helpful app

I have used this app for almost 9 years and it has been a lifesaver in countless situations. Straightforward interface and accurate information. Thank you, BusBuddy!

Bus buddy ottawa

Unable to insert addresses in the trip planner April 11/25

No longer working?

*update - I deleted the app and added it again and it now works perfectly! I used to love this app. It was so accurate and reliable. For the past 2 weeks now (March 2025), it has no gps data. Why?

New version broken

The newest version has removed stop times entirely

I was happy

It worked very well (de previous version , Now it doesn’t. Restore it! until you get this version working properly

Thanks

The app updated and removed every saved stop I had before work

Don’t listen to negative reviews, this is great!

People that have given this negative reviews don’t realize you have to give yourself some leeway with the buses, the GPS can change at anytime and can be earlier or later all depending on the bus itself. I’ve been using this since February of this year and it’s yet to disappoint.

Highly recommend!

Everytime

The “buddy” tells me I have 2 minutes and I walk up to the stop thinking I'm early and I miss the bus every time. Every. Time.

As An OC Transpo Operator — I Recommend This App!

I’m a Bus Operator with OC Transpo. The app is amazing for keeping track of where your bus is. The other day, I put it to the test, and it was more than accurate. Highly recommend.

Terrible app always wrong

always wrong makes me miss the bus all the time. So slow and terrible

App update?

It has been about 2 years since the last updatw.

No longer working

I’ve tried deleting it, turning off my phone - pretty much everything and it keeps giving me an error message that is cannot retrieve the schedule file.
I used to use this every day and honestly I miss it as I preferred its layout and function to that of Transit which I use now.

Not accurate at all

Many at times it’s showing GPS for a bus but the bus is not even there, do not know where are they getting the information from . Last one month in Ottawa it’s not reliable tool at all. Had to switch to a competitive app

W app

That’s all

What a joke

Oh, did we indicate 2 minutes ago that there was GPS tracking your bus? Haha, joke, there’s no GPS, we don’t know where it is.

Useless

Doesn’t track whatsoever with the schedule - not even the GPS times. Deleting this app - save yourself the headache