Busy User Reviews

Busy: GST Billing & Accounting
Busy: GST Billing & Accounting
BUSY INFOTECH PRIVATE LIMITED

Top reviews

Cost Center report

Cost center wise report should be incorporated in mobile app

Response from developer

Thank you for your valuable feedback. We are truly humbled that you are investing your time to help us improve the Busy Mobile App. We have shared this requirement with our product team so that they can evaluate its feasibility and plan the next steps.

Parameter Stock Status,

The app and the connectivity is awesome!
Any the other features as well,.
Few More Features should be added in tha app.
1 Parameter wise stock status
2.Payroll Attendence
3.Reconciliation of the voucher filter
4.user wise message centre
5 notes access

Response from developer

We are glad that you are having a great experience using the Busy Mobile App. We have shared your suggestion with our product team so that they can evaluate its feasibility and plan the next steps.

After paying for busy license

After paying for busy license now we have to pay additional for busy mobile app bunch of looters soon i will shift to tally after my license expires

Response from developer

Busy Mobile App and Desktop requires a separate subscription as both are different products. It is the same even if you subscribe to another competitor’s accounting software. In fact the combined price of Busy Desktop & Busy Mobile App subscription is lower than the competitor’s price for accounting software without the mobile app

Ledger not showing for debtors while sharing

When sending ledger to party from busy mobile app
When debtors have outstanding balance its just sharing in text
But when debtors have zero or excess balance its sharing ledger in pdf format

Ledger should show for both

Response from developer

We are truly humbled by your investment of time to help us improve the Busy Mobile App. We are experiencing the same scenario on our end and have shared it with our product team so they can evaluate its feasibility and provide an update on next Busy Mobile App release.

Category wise item rate

I have categories in my price list . Busy app only picks rate from sale price, which is not at all useful to me , pls update this issue….

Response from developer

We are truly humbled that you are investing your time to help us improve the Busy Mobile App. We have shared this requirement with our product team so that they can evaluate its feasibility and plan the next steps.

Sales bill

Please give the option to send sales bill pdf from busy mobile app

Response from developer

We already have a provision to share PDF of Sales bills in Busy Mobile App. You simply need to enable the Google Drive Linked Features in Busy Desktop Software. Should you need any assistance with enabling this, please call us at 8282828282.

Sale Report issue

In sales report, there is no option to check sales item group wise, account group wise and branch wise. Please provide these reports in next update as it is a very basic report requirement. Hope your team will understand this basic problem and reply for the same.

Response from developer

Thank you so much for your valuable feedback. We are truly humbled that you are investing your time to help us improve the Busy Mobile App. We have shared this requirement with our product team so that they can evaluate its feasibility and plan the next steps.

App is good

The app is good. Easy to understand but few things need to change…
1. In app we cannot add new master ( party) .
For that we need to open pc and then add master. This is very lengthy process.
2. In app we cannot add description in an item while making invoice.

Response from developer

Thank you so much for your valuable feedback. We are truly humbled that you are investing your time to help us improve the Busy Mobile App. We have shared this requirement with our product team so that they can evaluate its feasibility and plan the next steps.

My phone isshowing subscription expired

My phone is showing subscription expired

Response from developer

Thanks for writing your query to us. Kindly share your contact details with us, or contact us on our Support helpline at 8282828282 to renew your BUSY Mobile app subscription.

Filter in stock status

Need filter of mc wise stock in stock status

Response from developer

We apologize for the sub-par user experience you had. Filter of Material Centre wise stock in stock status report is not available in the BUSY Mobile app now and we forward the same to our tech team for checking its feasibility. For any other suggestions or queries, please call us at 8282828282 or email at support@busy.in.

In IOS version 17.0.3 busy app does not go to back screen.

I am not able to go back screen on the app. Left hand side top corner back icon is not working if I click also it doesn’t work.

Response from developer

Thank you for your feedback. Please let us know which version of iPhone are you using to diagnose & fix the issue better.

Busy

1.Enable default date auto selection on opening of the app

2.App is too slow while opening reports

3.user interface must be updated

There should be a lot of improvement of user interface design and working

Update should be fast

Response from developer

It appears that you have not updated your Busy Desktop application to the latest release, 9.1. May we request that you update it immediately, as this will address your problem. If you need assistance with updating, please call us at 8282828282. May I also request you to email us your contact details at support@busy.in so that we can call and understand in detail about your requirement for “AI Inventory Track Items”.

Stock ledger, share pdf , key words, switch

1.Stock ledger shows incorrect data 2.switch between financial year is not responding good 3.also there is a provision to share pdf of stock ledger and invoice from the accont ledger 4.key words should be more friendly in stock ledger while searching stock , it only picks the exact keyword rather than any other
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Response from developer

Thank you for taking time out to share detailed feedback about Busy Mobile App. May I request you to share your Serial No. with us so that we can call you to understand the specific issue regarding incorrect data in stock ledger and problem in switching the financial year. Sharing of Stock Ledger & Invoices from Account Ledger and easy search option will be available very soon in our upcoming release. We thank you for your patience.

Time 6.19pm

The App is not working properly. Usually it stucks at the time of login with the message “something went wrong”
If this opens smoothly then it’s ok and works properly

Response from developer

We apologize for the sub-par user experience you had. It appears that you are using an older version of Busy Desktop Software and the Mobile App. May I kindly request you to install the latest release of BUSY Desktop Software 9.2 and the Mobile App, as this will address your issue. Please feel free to call us at 8282828282, and we would be happy to assist you with this update.

AUTO SYNC not happening

Despite several communications with customer support, unable to get data auto synced in mobile app.

Kindly resolve on immediate basis!

Response from developer

We apologize for the sub-par user experience you had. Please share your Busy Serial No. at support@busy.in or call 8282828282 so that we can identify the reasons for the problem and help you with the solution.

Lags a lot!!!!!

This app is not at all smooth. And the search option is also useless as it does not yield any result when I search for a particular ledger using the search function in account ledger. Not worth the money.

Response from developer

We apologize for the subpar user experience you had. May I request you to email us your contact details at support@busy.in so that we can call you and understand the issue you faced regarding the search functionality.

Very convenient on the Go !!

Pls understand

It’s an add on to your desktop !!

It’s not replacement!

However when u travel or simply out of office and have some query. It’s quick power in your hand rather than calling office or opening Laptop booting etc.

I would not carry laptops for short trips or even I do will not use it.

Sometimes an error in Sync occurs when my office trying to Upload

There should B a way to work OFFLINE so last sync data is used

Pls consider a way u can use OFFLINE eg in flight or without network.

Rest is next.
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Response from developer

We are glad that you liked the Busy Mobile App. We are also thankful for your valuable feedback related to Date Search. Currently we do not offer offline viewing and internet is required mandatorily. There is a limit of 3 device changes in a year.

MUST IMPROVEMENT

App not working properly billing details not showing properly, can’t share bill or any other important documents, buffering a lot in working , improve all things soon otherwise people will ignore it .

Response from developer

We apologize for the sub-par user experience you had. Currently, you can share Invoices, Bills Receivable, Bills Payable, and Account Ledgers from the app. Please email your contact details at support@busy.in and we will be happy to call and assist you with this and also understand the exact issue faced with billing details & buffering.

Difficult to work with

Keeps on popping error while switching companies.
Reports need to filter before opening.

Response from developer

We apologize for the sub-par user experience you had. May I request you to email us your contact details at support@busy.in so that we can call and understand the error faced by you while switching companies. We will take this opportunity to also understand your requirements about filters required in reports before opening.

Worst app till date

No invoice sharing and no auto sync etc

Response from developer

Thank you for sharing your feedback. We have gone live with both the features to Auto Sync data from Busy Desktop to Mobile App (and vice versa) and share invoices from the app. May I request you to update your Mobile App to the latest version and Busy Desktop with the latest release 8.2 to enjoy these new features. For any other suggestions or queries, please call us at 8282828282 or email at support@busy.in