BusZone User Reviews

Customer Experience

Positive experience25.2% of reviews
Neutral7.9% of reviews
Negative experience66.9% of reviews

~ Based on 139 written reviews from the US App Store.

What users say

Is BusZone Safe?

BusZone appears safe based on user ratings. AppsHunter Safety Score for BusZone is 90/100.

This assessment is based on 3,075 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.3% of ratings point to a safe experience
5.1% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 3,075 App Store ratings for BusZone.

Is BusZone Legit?

BusZone appears to be a legitimate app. AppsHunter Legitimacy Score for BusZone is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Idiot app

This app is the worst and idiot ly developed thing I have ever used. It’s zero star

Fixes

Please stop zooming out after I zoom in. Please. Please. Also, when viewing the bus on the map, having it labeled with the route name or letting us label it would be better than a random 5 digit number that doesn’t tell me which bus I’m looking at when we track multiple buses.

Useful mist days

App us great when ut works and saves sitting at the bus stop in the rain but it can be glitchy and logs out out periodically then obviously doesn’t send you notifications until you log back in again

Won’t let me enter a route number

I love the concept of this app, but it will not let me enter a route number to be able to actually use it. Support seems to be nonexistent, hoping a review will help get some attention.

Inconsistent & never works on non-typical days

I usually don’t write reviews, especially negative ones, but I’m at my limit with this app today. Open it, doesn’t show the bus. WHAT?!? Nothing is different today. Of course, on days when schedules are different, like early out, delayed start (i.e. snow or ice delays), and first day of school, year after year, the app fails to show the buses, which on these days are the absolute most important, because they are different from the regular schedule, and as parents needing to change our schedules and get kids, knowing where the bus is on “off-days” is most critical, especially for those with young children.
Why can’t this app just function normally everyday???? It’s not like it’s a new app and everyone, including the bus drivers, are trying to figure it out. Don’t understand why app and technology tweaks haven’t been figured out and set by this point.

Another addition to the review: Multiple times I’ve submitted feedback about the alert zones not allowing a smaller target area to be set, but haven’t heard back and nothing has been done.

The smallest circumference (zoomed out), is still way too big for those of us whose bus travels through a residential neighborhood on streets that are nearby parallel or close-knit streets. I can’t set certain alert zones for my kids, because if I put them on the places I want to, the alert sounds when some other random person is in that location with an alert.

Would it be so hard to allow us to make much more precise locations and choices in the app?

I just want the option of taking with my daughter’s stomach attendedrexekcwkne. Dose admiadfmkoladdsssssssss

Do we receive any credits or compensation for accepting the replacement materials, but the. That they were going to leave. Maybe in should have greeted them.
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So convenient

This year app has worked amazingly, love that I don’t have to be outside waiting without knowing how long is going to take as is time I could used for other things. Hope app keeps working as it as las year it was not reliable at all

Great when it works

This app is great… about 10 days a school year. The rest of the time the bus never displays on the map so you have no idea how far away it is. Very cool idea but it’s just not reliable

Alerts

This app is not working well for me I’m not receiving any alerts for one of the zones although set up properly and receiving alerts for the other zones…

Awful customer service

My app doesn’t work with my student name and ID number and it’s correct because I double checked with the school . I’ve been trying to contact the company via email and also with phone calls since the school year started and they never reply and never even tried to help me figure out what’s going on to try fixing my issue . It’s really frustrating to send tons of emails and not a single person to help .
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Great App

I love this app. I’ve had to use it for 3 years for my son and it works great. I’m very happy with it and it’s dependable. Makes life easier for the parent.

The worst buss app I’ve ever had!

It doesn’t work despite having the correct settings, and no one from the support team responds- I’ve contacted them several times and no one has helped!

This never works

The routes don’t correspond with the buses, especially when the bus changes. You don’t get regular notifications, if you get any at all. It’s basically a worthless app.

Mom’s best friend

Love this app. It keeps us on track!

Not working at all

After done setup bus never show up or track . This is 2nd year use this app

What is the route?

Learn us

Very hard to use

Not user friendly at all. I cannot figure out how to track the bus. The camp sent out step by step instructions but they are very complicated. This app would be way better if the developers would simplify it and perhaps get someone to test it out and see where the problems are.

Won’t search routes

Pretty useless. Route search just complains that we need to pick a route but when we input the route nothing happens. It just complains we need to pick a route.

Trash

Has to be one of the most unreliable apps for tracking I’ve used since my son has been attending camp. Support is next to non-existent and even if they respond, nothing gets fixed.

Bus app issues

It has given me many issues with inputting the bus number info. Please fix this.

Why is my nickname lebron

Yea this app works most of the time but some times the app just freezes for 5 minutes