BusZone User Reviews
Customer Experience
~ Based on 129 written reviews from the US App Store.
What users say
Summarized from real user reviews of BusZone. Based on 3.1K reviews and a 4.5/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Education app.
Positive things
- 🚀App works well when it works
- 👍Easy to set up
Negative things
- 🐛Doesn't work most of the time
- 🐛Inaccurate bus tracking
- 🐛Unreliable notifications
- 🐛Frequent crashes and bugs
- 🐛Poor customer support
Is BusZone Safe?
BusZone appears safe based on user ratings. AppsHunter Safety Score for BusZone is 90/100.
This assessment is based on 3,075 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 3,075 App Store ratings for BusZone.
Is BusZone Legit?
BusZone appears to be a legitimate app. AppsHunter Legitimacy Score for BusZone is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It doesn’t work despite having the correct settings, and no one from the support team responds- I’ve contacted them several times and no one has helped!
The routes don’t correspond with the buses, especially when the bus changes. You don’t get regular notifications, if you get any at all. It’s basically a worthless app.
Love this app. It keeps us on track!
After done setup bus never show up or track . This is 2nd year use this app
Learn us
Not user friendly at all. I cannot figure out how to track the bus. The camp sent out step by step instructions but they are very complicated. This app would be way better if the developers would simplify it and perhaps get someone to test it out and see where the problems are.
Pretty useless. Route search just complains that we need to pick a route but when we input the route nothing happens. It just complains we need to pick a route.
Has to be one of the most unreliable apps for tracking I’ve used since my son has been attending camp. Support is next to non-existent and even if they respond, nothing gets fixed.
It has given me many issues with inputting the bus number info. Please fix this.
Yea this app works most of the time but some times the app just freezes for 5 minutes
Only issue is app does update the bus when it’s a sub. Whenever that is the case you can’t track as the sub bus isn’t connected to the route. Would be helpful if this could be done
Easy to use, real time school bus tracker
It is convenient to see where the school bus is. Sometimes I got logged off that is why I set 4 stars
I would say this app is accurate and very helpful especially when determining where the bus is so I can make sure my student is ready to go on time. The only thing that happens periodically, and I am not sure if it is a bug within the app or has something to do with my phone, is that I will get logged out automatically. That can sometimes cause stress if I get locked out in the middle of the morning rush. Also, for some reason and I have checked as best as I can, I do not get notifications whenever the bus enters the neighborhood zone that I selected. It could just be me and I have not unlocked this feature to where it is actually useful. You cannot communicate between yourself and the bus service using this app. Though I do not believe that is the intent of the app, it would be an amazing feature. Overall, we are happy this app exists and have benefited from its use.
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This app is so cool and has worked great all year in tracking our daughter’s junior high bus. However, we could never manage to get it to track our son’s intermediate school bus even though we added and re-added his bus to routes we wanted to follow several times. (Not sure if the disconnect is with the app or the school to be fair.) Overall, have loved the experience of tracking our daughter’s bus and receiving alerts when her bus is “in the home zone.” Would definitely continue to use!
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The bus is NEVER on the app at all. I’ve used this app my entire 2025-2026 school year and the entire second semester my bus has not been on the app. It’s constantly showing my bus in different locations and I I didn’t have a clear cut schedule I would’ve missed the bus. I HATE this app and wished my school never used it.
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Haven’t been able to use it. The code provided to me by my school to access the app is not working.
Very good app, shows the location in real time. Excellent to know the exit and entry of the children, the bad thing is that it does not always come out if the children get on the bus
So useful especially when it’s freezing outside and your bus is late. Saved us so much time of being frozen in the cold. And my brother has challenged it saying it’s not accurate so he goes early but every time I always get there right on time. Love the accuracy of this. GOOD JOB
I love the app. It truly shows you were the bus and it arrivals! We love our driver and assistant!
