Frustrating to say the least…
Awkward user experience and no flexability to solve problems with accounts. You need to call and sit on hold forever. Seems like schools are the customer and the people actually using the app are an afterthought.
Terrible app
The apps that NJ schools have been using and replacing frequently are always terrible but this one is the worst. Not user friendly, no possibility to reach anyone to solve any issues and definitely fees for payments are so high. I wonder who chooses those apps for schools? Any $5 shopping app to buy clothes is way better than this garbage. If this was a third world country, I would say they are bribing administrators to be picked!!!
Show more
Horrific App, just awful
It's been a long time since I've used an app that is THIS bad. I genuinely like to give good reviews when I can, and I usually don't bother taking the time to leave bad reviews, complaining about small things, but this app is horribly slow (and I was just using my phone for everything else, so it's not my internet connection...). But, at every step along the way, almost every button push, every "enter" resulted in your little symbol for your App sitting and spinning for a good 45-60+ seconds. Logging in was the worst. It took forever. A couple of different times, I would enter my info, and then , after waiting for the spinning to finish - again, the exact same prompt screen would pop back up, asking me for the same info I had just entered, and that I thought I was waiting for it to actually register as "entered" so I could move to the next step.
Additionally, simply trying to find where I could perform, arguably, the most important function of the app - to just add cash to my daughter ms balance on her card - was like a manhunt. And, of vourse, since it involved pressing a handful of the wrong buttons trying to find the right screen, I also had to wait for all of the spinning to stop after each wrong click. When I finally got to the place where I could enter the $100 to her card, I entered it, it spun for yet another solid minute, and then returned me right to the same blank prompt, needing me to enter the $100, yet again. This App needs to be completely scrapped, and you need to start over, from the very beginning. It's beyond AWFUL. It's like something from the Stone Ages. Completely annoying, and a huge waste of time.
Additionally, simply trying to find where I could perform, arguably, the most important function of the app - to just add cash to my daughter ms balance on her card - was like a manhunt. And, of vourse, since it involved pressing a handful of the wrong buttons trying to find the right screen, I also had to wait for all of the spinning to stop after each wrong click. When I finally got to the place where I could enter the $100 to her card, I entered it, it spun for yet another solid minute, and then returned me right to the same blank prompt, needing me to enter the $100, yet again. This App needs to be completely scrapped, and you need to start over, from the very beginning. It's beyond AWFUL. It's like something from the Stone Ages. Completely annoying, and a huge waste of time.
Show more
New update no fix
I’ve updated the app twice in the last month and can no longer log in. It just loads with a spinning circle across the front. Prior to the updates I had zero issues. I’m on an iPhone 16
This app is the worst
No part of this app works properly, there’s always a convenience fee and it’s SLOW.
