Terrible app!
This app is the most annoying app I have ever used. There are either app sign in issues, payment issues or just some silly error. I’ve been using it since 2022 due to our school and I cannot wait to be done this year! There has to be a better way because PaySchool is not it at all!
Just problem after problem
First to start off the attempt to login is always an issue. There is never a time I’ve gotten on without it being stubborn or just a pain in general. Second, it literally does not have the option to add money to my child’s account for lunch. Absolutely ridiculous app and system!!! Lots of improvements are needed.
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Glitching
“Application DBS-Aramark does not have an Api Key assigned
card”
card”
No way to report app errors
This app drives me nuts it’s not working and I have no way to report the app isn’t working
Nothing works properly
Literally nothing works properly on this app. I just spent 10 min trying to add money to it and got no where.
Terrible
This is the single worst app I’ve ever seen in my life. Hard to use hard to navigate and nothing works correctly on it go back to the drawing board and start over.
Frustrating to say the least…
Awkward user experience and no flexability to solve problems with accounts. You need to call and sit on hold forever. Seems like schools are the customer and the people actually using the app are an afterthought.
Terrible app
The apps that NJ schools have been using and replacing frequently are always terrible but this one is the worst. Not user friendly, no possibility to reach anyone to solve any issues and definitely fees for payments are so high. I wonder who chooses those apps for schools? Any $5 shopping app to buy clothes is way better than this garbage. If this was a third world country, I would say they are bribing administrators to be picked!!!
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Horrific App, just awful
It's been a long time since I've used an app that is THIS bad. I genuinely like to give good reviews when I can, and I usually don't bother taking the time to leave bad reviews, complaining about small things, but this app is horribly slow (and I was just using my phone for everything else, so it's not my internet connection...). But, at every step along the way, almost every button push, every "enter" resulted in your little symbol for your App sitting and spinning for a good 45-60+ seconds. Logging in was the worst. It took forever. A couple of different times, I would enter my info, and then , after waiting for the spinning to finish - again, the exact same prompt screen would pop back up, asking me for the same info I had just entered, and that I thought I was waiting for it to actually register as "entered" so I could move to the next step.
Additionally, simply trying to find where I could perform, arguably, the most important function of the app - to just add cash to my daughter ms balance on her card - was like a manhunt. And, of vourse, since it involved pressing a handful of the wrong buttons trying to find the right screen, I also had to wait for all of the spinning to stop after each wrong click. When I finally got to the place where I could enter the $100 to her card, I entered it, it spun for yet another solid minute, and then returned me right to the same blank prompt, needing me to enter the $100, yet again. This App needs to be completely scrapped, and you need to start over, from the very beginning. It's beyond AWFUL. It's like something from the Stone Ages. Completely annoying, and a huge waste of time.
Additionally, simply trying to find where I could perform, arguably, the most important function of the app - to just add cash to my daughter ms balance on her card - was like a manhunt. And, of vourse, since it involved pressing a handful of the wrong buttons trying to find the right screen, I also had to wait for all of the spinning to stop after each wrong click. When I finally got to the place where I could enter the $100 to her card, I entered it, it spun for yet another solid minute, and then returned me right to the same blank prompt, needing me to enter the $100, yet again. This App needs to be completely scrapped, and you need to start over, from the very beginning. It's beyond AWFUL. It's like something from the Stone Ages. Completely annoying, and a huge waste of time.
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New update no fix
I’ve updated the app twice in the last month and can no longer log in. It just loads with a spinning circle across the front. Prior to the updates I had zero issues. I’m on an iPhone 16
This app is the worst
No part of this app works properly, there’s always a convenience fee and it’s SLOW.
App not working after update!!!!!!!’
App not working after update!!!!!!!’
Update killed the app
The app is almost unusable after the update.
I Wish Would Drop This App!
Issues with logging in my student has been on the account for years and I have to keep adding him every time I log in. Log I. Menu just cycles through trying to log you in to an eventually it does empty dashboard! This is the only tool we have to make sure they have money to eat during the day. I hate it. Just pay the school directly with cash.
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Horrible experience
Someone should replace this stupid app. Charging 3.5% for transaction fee and taking 10 mins to load the screen.
Glitchy
Always a glitch , every month
New update :(
they updated the app and now you can’t see the dates of purchase . You also can’t see amounts of what was purchased . Just list what they got chips , breakfast etc it’s supposed to be a helpful and informative app to keep up with kiddos . It’s now a list of useless info :(
Easy to use
They’ve made improvements that now make it easier to use.
New Mandatory up date
New mandatory update has a change in meal history that did not need changed, it has intentionally been made harder to use and somewhat useless. Please return the meal history to the usable format it was just yesterday. This change makes it look like pay schools and our local school is hiding something from parents.
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Very Usable
This really makes paying school fees and meal balances more convenient! I love it!
