Butterfish Poke

Won't let me log in

Keeps asking for phone number and glitches

Invalid Modifier List error

Takes forever to load

Keeps glitching

App often isn't working

App doesn't open or function

Screen turns white and freezes when clicking on order

App keeps crashing

App will not stay open

Go to place order and freezes up

No receipt or survey from app

Mix of toppings and proteins not what was ordered

Frustrating to select location, ends up ordering from wrong one

App doesn't work very well

Couldn't negotiate the app

Wouldn't let me save card as payment method

Lost my order

Keeps saying it's having trouble placing my order

Tried closing out, redoing, deleting, redownloading, still doesn't work

Always issues with placing orders

Won't save card information

Slow

Won't save new card info

Takes an hour to get order, then made it wrong

Can't edit recent orders

Told 'regular' was not available when trying to reorder

Unable to order because 'regular' was not available

Message at top 'that item is out of stock' without ordering

Message persists regardless of location

Had to delete and reinstall multiple times

Erases previous history upon reinstallation

Orders completely wrong

Password incorrect when trying to log in

Password reset screen turns white and stays that way

App stays frozen after password reset attempt

Cannot create a new account, says account linked to email still exists

No option to purchase as a guest

Worst interface ever

Nearly impossible to navigate or customize an order

Super slow

Took about 5 times for order to go through

Laggy

Makes it very difficult to create your own bowl

Had to order from app, but couldn't place an order

Not easy to use

App crashed 6 times in the first 5 minutes

Forgot password, email reset code sent, but app has no option for reset code

Had all info stored, can't order online without creating new account

Constantly crashes

Better off ordering inside

Added credit card, pressed order button, never went to order page

Logged out, logged back in, took to profile page, all fields filled

Tried rebooting phone, deleting and reinstalling, nothing worked

Had to close and reopen several times to reset password

Wouldn't let me change email account when typed wrong

Can't order through the app

App NEVER works

Needs option to save favorites and assign nicknames

Add special instructions to each item

Let me use Apple Pay

More flexibility with protein and topping distribution

Extra of a same topping costs extra even though under 5 toppings

App is super slow

Took about 5 times for order to go through

Laggy

Makes it very difficult to create your own bowl

App still broken

App crashed 6 times in first 5 minutes

Forgot password, got email with reset code, but app has no option for reset code

Had all info stored, can't order online without creating new account

App constantly crashes

Downloaded app, added credit card, pressed order button, never went to order page

Logged out, logged back in, tried again, took to profile page, all fields including payment were filled

Tried rebooting phone, tried deleting app and reinstalling... nothing worked

Had to close and reopen several times to try and reset password

Accidentally typed in email account wrong but wouldn’t let me change the password

Since I can’t order through the app I guess I’ll go to Pokiland instead

Never works as expected

Not compatible with iPhone 11?

Freezes, locks up, hides menus items

Charged my card twice

Did not receive correct number of bowls

App is buggy and pretty much useless for ordering

Many options are missing

Makes ordering through the app unpleasant

Deters customers from continuing to make purchases

Poor coding and options available

Hit a sauce button too many times, app has no ability to back or delete

Selected protein then changed mind, unable to change order

Not a user friendly app

Adding card before first order has no confirmation

No confirmation email sent

Easy to accidentally place multiple orders

Took several times to place an order

Every time I tried to advance to the next step none of the links would work

Had to exit the app and open it again and reorder all the way from the beginning

Pages also cut off the top

Couldn't click on 'crab' for protein selection

Cut off the 'create your bowl' link

It shouldn’t be this hard to order mobile

The point is for convenience and it was NOT AT ALL CONVENIENT

It won’t let you add comments to the order

Whenever you exit the app it restarts everything

Freezes a lot so you have to close the app and start all over

App was made one time in the hopes that it would work forever

Hasn’t been updated for modern devices

No Apple Pay

Extremely bug filled app

Freezes, stalls, screen out of center

Able to order after closing out the app 4-5 times

Attempted to change password multiple times, provides code but nowhere to insert code

Had to create a new email just to start ordering again

Stuck at checkout sometimes

App wouldn’t let me select the right things

Glitching a lot

Ingredients were completely mixed up, bowls made wrong

Had to enter my order multiple times because the payment screen kept freezing

Literally doesn’t work

Crashes or freezes EVERY SINGLE time

Save yourself the frustration

Unable to log in, register new account, place orders .... NOTHING WORKS !!!

Lets me put in all my info then freezes and won’t let me submit order

Friant road location does not exist on the app

Website has no option to order online besides this broken app or door dash

So many bugs and glitches

Complaints have been coming in for over a year

Had to place order at least 4 times before it went through

Unable to place an order the prior day or prior to the store opening

You are unaware of this until the end of the ordering process

Should be able to select date/time at beginning of order

If you change over to another app or screen, when you go back your order is lost

App doesn’t work with iPhones

Cannot make an order, app just stays frozen on the same screen

Horrible app do not download

Tried adding my card and it freezes and won’t let me

Not user friendly

Always crashes

Can never get it to order

Most frustrating part is not being able to add a card

Incredibly frustrating to have to enter my email I half dozen times before being allowed to complete an order

Won’t pre-populate email or give one button enter option

Is it not compatible with an iPhone?

Credit card screen would freeze every time and not allow me to enter any information

App used to be awesome

Changed password and then tried to sign in and nothing happens

Never gets passed the sign in screen

Completely disappointed

App won’t accept credit card info

Does not seem to want to take any credit card information

Seems buggy in other areas as well

Ability to save favorites with nicknames and special instructions

Option to use Apple Pay

More flexibility with protein and topping distribution

Ability to add gift cards to payment options

Option to schedule pickup time

Ability to add comments to orders

Bring back berry lemonade