ByStander Personal Safety

How to cancel a subscription on ByStander Personal Safety

How to cancel a subscription on your iPhone

Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.

  • Open the Settings app.
  • Tap your name - "Apple Account, iCloud and more"
  • Settings
  • In the first section, tap Subscriptions.

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    Apple Account on iPhone
  • Select the ByStander Personal Safety subscription you want to cancel.

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    Apple Account subscriptions on iPhone
  • Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Subscription screen on iPhone

Cancel a subscription on your Mac

  • Open the System Settings app.
  • Click your name - "Apple Account" in the top-right corner.
  • Click to "Media & Purchases" in the left-hand menu.

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    Settings
  • Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.

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    Settings
  • Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Settings
  • Click the "Cancel Subscription" button.

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    Settings

Unable to find the subscription you want to cancel?

  • If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.

  • If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.

  • Consider contacting app support or visiting the developer's website for assistance.
    Follow by this link to discover the ByStander Personal Safety in the App Store.

    App Support

ByStander Personal Safety subscriptions

ByStander Basic

5 contacts, Pulse safety timer + CheckPoint reminders

$3.991 Month

ByStander Standard

7 contacts, peer advocates + live audio/video stream

$10.991 Month

ByStander Pro

10 contacts + trained staff advocates with priority

$19.991 Month

ByStander LifeSupport

15 contacts, medical advocates, 24/7 Health Monitoring

$29.991 Month

ByStander Basic Annual

5 contacts, Pulse safety timer + CheckPoint reminders

$39.991 Year

ByStander Standard Annual

7 contacts, peer advocates + live audio/video stream

$109.991 Year

ByStander Pro Annual

10 contacts + trained staff advocates with priority

$199.991 Year

ByStander LifeSupport Annual

15 contacts, medical advocates, 24/7 Health Monitoring

$299.991 Year