Cache Valley Bank User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral12.2% of reviews
Negative experience17.6% of reviews

~ Based on 205 written reviews from the US App Store.

What users say

Is Cache Valley Bank Safe?

Cache Valley Bank appears safe based on user ratings. AppsHunter Safety Score for Cache Valley Bank is 88/100.

This assessment is based on 741 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience
4.5% of ratings suggest some concerns
10.0% of ratings point to a risky experience

~ Based on 741 App Store ratings for Cache Valley Bank.

Is Cache Valley Bank Legit?

Cache Valley Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cache Valley Bank is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pretty Good

It’s definitely getting better, but could be more user friendly. One suggestion is to have access to the bank router number somewhere in the account information. I also would be more inclined to get a credit card through this bank if I could access all the account information and payment through the same app. Otherwise the app is good.
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Amazing

Best banking app I’ve ever seen!

A bank that cares for you. Helps in any way possible.

A very professional caring bank!

Decent functionality, but getting further and further behind.

Functional, and takes care of most of necessities. I’d like to see mobile check deposit added.

The Best app

I love this app…I know exactly where all monies are and going!!!! Thank u…

Pcd

I think it’s great. I use it constantly and like all the features.

Cache Valley Bank

I love this app. It’s perfect for me to use.

Cache Valley Bank

Online banking and your application have raised my money handling skills to a new level and kept me out of jail. Thanks

Awesome

Best and easy site to use

It’s Great!

Simple and easy to navigate.

No

So bad

L

The fact I have to personally go in to transfer money to my other bank has me in the edge of leaving this bank

Cache Valley Bank

We have been with Cache Valley for many years. We were just a small business but they always treated us like we had a million bucks in the bank. Roy, Brenda, Brent, Debbie, Emmy, Dustin and the rest of their great employees treated us very well. Cannot say enough great things about them.

Needs Some Work

I am glad they have an app. I’ve been using it for a year+. It’s confusing mostly and takes more time to find things than it should. I’d love to see some improvements

Need me bank software

This is horrible.

App sucks

App sucks and is problematic. Authentication doesn’t work reliably. It makes it very hard to see your information when you don’t have an hour to spare.

Transfer money page not functional for many months

The transfer money page continues to have glitches like every credit union that uses this software where one cannot see any accounts on the transfer money page. Users have to log out and try 5 times before you get lucky and the accounts show up on the drop down. I’m using the newest Apple phone with app updated.
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So easy to work through this program.

I’ve tried other banks and have had some difficulty going through their web sight. I’m always relieved I could go bank to this web access, which is much easier.

App

One of the better websites I use; I like it.

Cache Valley Bank

Easy to navigate . Fast changing from one screen to the next . Always accurate and updated to amounts in each account . Reliable data and information.