Cactus Watch User Reviews

Top reviews

Paywalled Public Info

This app was great when it was not subscription based. It has since turned into a paywalled version of a readily available online site that is operated by the Phoenix Fire Department with the public’s interest in mind for emergency incident in the greater Phoenix area. Charging nearly $80 for little to no additional features is not something that I believe anyone should participate in. This is extremely disappointing.
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Response from developer

Thank you for your feedback. We understand that some users are disappointed with the transition to a subscription-supported model. Cactus Watch is built on publicly available incident information, and we don’t claim ownership of that data. The subscription is designed to support the ongoing work required to maintain and enhance the app, including hosting, development, and adding features like improved mapping, alerts, customization options, and more detailed incident information beyond the basic feed. For users who prefer basic access, a free version is still available, and the original public information can still be accessed directly from its source.

HORRIBLE APP

This app used to be excellent until the developer decided to put basic functionality behind a $76 per year subscription. The information provided by this app comes from free publicly available sources. For the past year, the app displayed incidents, maps, and alerts without issue. After the latest update, users are now expected to pay $76 annually to continue using many of the same features they already had. Nothing significant was added to justify the $76 annual fee. Money is not the issue. The issue is why charge people for information that is free to the public.
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Response from developer

Thank you for your feedback. We understand that changes to features and pricing can be frustrating. To clarify, the subscription is not for access to public incident data. That information remains freely available in the app as well as from its source, and Cactus Watch has always disclosed where the data comes from. What the subscription provides is the continued operation and development of the app, along with enhanced features such as improved mapping, alerts, customization options, and additional incident details beyond the basic feed. A free version of the app continues to be available.

DO NOT PAY A SUBSCRIPTION FOR THIS APP!

This app was great until it wasn’t. The developer decided to charge a ridiculous $76 per year for an app that piggybacks data and information that’s freely available to the general public on Phoenix Fire’s incident board page. Charging money for public information is absurd and the developer should be ASHAMED for that. Other great apps like Watch Duty and PulsePoint do not charge subscription fees for relaying public information. The app worked great displaying incidents and showing a map until you go to update the app and now they want to charge you $76 to use the same features that we all have been using for the last year! Do not waste your money subscribing to this app, just use the free public information board that’s available through Phoenix Fire on the internet. This app literally copies that website display and charges YOU money for it!
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Response from developer

Thank you for your feedback. We understand concerns about pricing and feature changes. Cactus Watch does not charge for access to public incident information. That data remains publicly available and is clearly sourced within the app and on the app listing. The subscription exists to support ongoing development, hosting, maintenance, and improvements to the app, along with added functionality such as enhanced mapping, notifications, customization options, and expanded situational awareness tools. A free version remains available for users who only need basic incident information.

Awful Awful Awful

They changed AZ incident alert to this garbage. The app was wonderful and was very helpful as a fire photographer being able to get alerts for calls even when I’m not on the radio. But now they want to profit off of people by asking for a really overpriced subscription service that barely gets you anything. This is actually very devastating to us fire photographers who constantly use this app for alerts but now they want to profit off of us 😭😔👎 Not cool guys at all, I’m not happy about this at all.
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