Awful
What a palaver, when all you need to know is whether a cheque has cleared. Dreadful.
QR code
My App no longer works. Is now simply asking for a QR code instead of generating a number as it usually does. No QR code ever appears. Never seen this before and seemingly no way around it.
Was always far harder to log on here than my personal bank account anyway. Now it’s impossible. CAF, sort it.
Remember many who use CAF are already volunteers for organisations. Using the online banking is painful.
Was always far harder to log on here than my personal bank account anyway. Now it’s impossible. CAF, sort it.
Remember many who use CAF are already volunteers for organisations. Using the online banking is painful.
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Stops working with every upgrade
This app is a nightmare! It stops working every time there is an upgrade and it’s no end of hassle to get it sorted. I’m going to stop using it and use another method instead.
App upgrades?
The app is just another security level for logging in and approving payments when it could be a far more useful banking app for charities.
With more and more branch closures of HSBC bank, or just removal of counter service, is there any chance of CAF upgrading the app to include the option to pay in cheques by scanning the cheque instead of having to post them? Other banking apps offer this.
With more and more branch closures of HSBC bank, or just removal of counter service, is there any chance of CAF upgrading the app to include the option to pay in cheques by scanning the cheque instead of having to post them? Other banking apps offer this.
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Please improve
Sadly no upgrades to this app recently. Other reviewers have suggested switching to a numeric keyboard when appropriate and relabelling, but no joy 14 months plus later.
The whole authorisation process is hugely time-consuming when there are multiple payments. The whole process needs re-engineering with customer input.
The whole authorisation process is hugely time-consuming when there are multiple payments. The whole process needs re-engineering with customer input.
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