Terrible
The app on the phones and the desk version are terrible, not user-friendly whatsoever. I keep buying the same subscription and can’t access it. I’ve tried it on my computer and my phone. I’ve contacted Customer Service five times without any response as to get any kind of help. I know this is a good magazine because the top cake decorators use it however, I cannot figure this out you have to pay for literally every issue!
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If only the app worked properly!
I am sure that if the app worked properly it would be great, but I continue to struggle to access any of the magazines. This week I received an email about the latest magazine, but can I access it - no I can’t. I fear I have wasted my money
I have had nothing but trouble with this app!!
This is the worst app and NO customer service!!! I have emailed customer service numerous times, I receive an email with a ticket number that says customer support will response, but they never do!! The website will not let me change the password for the app. I am so frustrated with the whole thing. I am ready to cancel my subscription and delete the app!! I have been a continuous subscriber for years and now cannot access my subscription on my iPad!
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Cant get into the app.
I now have two years worth of magazines i cant see because the app doesnt open
Terrible app experience
I regret buying this subscription. Initially, it allowed me to view a few issues, a few days went by and now I can not access any of the issues. I reached out to their customer service for support. The agent created a user/password, it worked for 5 mins only. I’m still unable to access the issues. Save your money
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