Terrible App
I recently tried to log on to make an online payment on my mortgage. First of all, all that displayed was a cartoon of a house with “welcome home”. There was no way to log in or do anything. What?!! I then went on a search engine and found caliber that way. It did not take my log in credentials. It did not tell me why or what I needed to do. Extremely frustrating! It then directed me click a choice (I chose email) to send me a link to reset my password. I checked my email and there it was, but nothing about resetting password and just took me back to the log in site, which didn’t work the first time. I would give them a big fat zero if I could!
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Error Prevents Logging In
I used to be able to use this app but now it throws out a Page Not Found sort of error when you try logging in. Doesn’t even let me get to the point where I can attempt to enter login credentials. I tried deleting the app and redownloading it but that didn’t help. At least I can access things from their website but man it’s frustrating that they obviously care so little about the usability of this app when that’s how many people manage their finances these days.
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Works 10% of the Time
If you’re looking for an app that makes it way too difficult to pay your mortgage, you’re in luck! The sign in button creates a pop up that just closes. You click sign in again, it closes again. You update, then it’ll work once or twice. Then it goes back to the same sign in issue.
Worked Fine for Payment
Despite the griping in other reviews, if you’re looking to make a basic payment, the app worked perfectly fine. It logged me in without issue and I was able to get in and make the payment within about 30 seconds. It didn’t take me to a separate browser or give me any problems…I’m using an iPhone and am technologically literate…for reference.
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Caliber, do something.
This app used to work fine whenever I needed to pay my mortgage. The past few upgrades it has been nothing but problems. Sometimes logging in is problematic, and this time I can login, but then sits for ever and a day on the “signing in the SD web (SAML)” screen, and the server eventually is not responding. Long story short, you guys prevent me from paying my mortgage. The same problem happens when I use a regular web site. So the problem is not related to the app only. All in all poor experience. I will fall back to sending you guys a paper check, at least I know that works. C’mon guys we live in 2022, this should be a problem anymore. FYI, I am using an iPhone 12 Pro with the latest software version IOS 15.4.1 or I use my iPad Pro with the latest software release, and it does the same thing with safari or Firefox.
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