Signing in…
It’s so hard to sign in on this app….
Pls read
Everything on the app is awesome! The map has everything little bit you could ever think of! And when you go park,with a season pass,they scan the code and u get in for free!the place its self is awesome too.but sometimes in the water park,things are closed because there are not enough live guards!and that’s weird.sooooooo that’s what I have to say.
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Rip off
This is terrible
Most every thing is closed
7 bucks for a Coke Zero
35 to park
Not worth it so far
As far as I’m concerned you can close now
Vendors not very interested in greeting you
Close to two hours to get here
Get a grip
Most every thing is closed
7 bucks for a Coke Zero
35 to park
Not worth it so far
As far as I’m concerned you can close now
Vendors not very interested in greeting you
Close to two hours to get here
Get a grip
ABSOLUTELY ATROCIOUS APP
This is the worst app I’ve ever had to use! The times for the ride were completely wrong, and the app glitched constantly. For example, the app said that one of the lines for a ride would take 25 minutes. We ended up waiting in the line for over an hour. Another thing that made this app horrible was that it was incredibly hard to sign into or sign up for. I came to Great America on a field trip with my friend, and she had the same issues. The map features are horrible too. Maybe we were just too stupid, but we could not figure out how to get around the park. The map didn’t imply where the entrance/exit was and we ended up getting lost in the park. When we finally figured out how to use the navigation tool, it led us through a part of the park for employees only. We ended us getting caught by workers, but we didn’t even know we did something wrong. Then we got thrown out of the park and had to sit out there all day until the chaperones found us. We ended up getting in huge trouble with our teacher. ALL BECAUSE IF THIS STUPID APP WE LITERALLY GOT SUSPENDED FOR A WEEK! Do not, I repeat…
DO NOT get this HORRIBLE APP!!!!!!
(I literally want to defenestrate my phone rn!)
DO NOT get this HORRIBLE APP!!!!!!
(I literally want to defenestrate my phone rn!)
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Unable to Add Park ID to App
I was able to add my Employee ID to my App in the past years, but with the newest update, I’m unable to do so.Two of my coworkers are able to see their pass on their accounts currently, but I’m told it was successfully added, but I’m unable to see it. This is the same for the Knotts app. I’ve reached out twice regarding this issue and there has been no resolve. Fix this PLEASE, it makes it way easier to use my Employee benefits while visiting as a guest!!
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Account
I had created an account on this app and proceeded to buy a ticket for great america. The first problem was how slow and long everything takes and the confirmation code for the account does not work. The second problem is the app always has errors of trying to login, this makes ticket access really difficult. The last problem is the rides and wait times are inaccurate.
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Horribly glitchy!
It keeps losing my season passes! I’ve had to resort to taking photos of my purchased passes on my phone and adding them to my Apple Wallet rather than rely on the app to hold them. I have to check to make sure they’re still there everytime I open the app and many times they’re not. After this most recent update I can’t even add them back onto the app anymore. After I put my pass number in it says “passes added” but nothing shows up. Don’t rely on this app to hold your pass!
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app doesn’t work for me
Don’t update while you’re at the park like I just did, now I don’t have access to my dining and drink passes. This app just gives me different error messages every time I select something.
Lack of testing for basic flows when they update the app
Seems like the flow to add a ticket or retrieve a season pass qr code was not tested. We had to wait in line and get physical passes due to this bug.
Disappointed
Many of the restaurants and refresh stations are closed during lunch hours. Bought annual pass and dining plan but could only use at a few restaurants. Guessing it's it high labor cost and understaffed. Rides are open and there are some fun shows.
Misleading map directions and inaccurate ride times
I ended up wasting 30 minutes of my time by following the app’s walking directions to the Patriot rollercoaster in winter 2023. It showed path where one didn’t exist. Ended up getting help from a park employee instead. Also, the estimated wait times (5 mins) were grossly inaccurate (30 mins actual)
Ride times are insanely inaccurate
I came here, open up the app and it tells me that Star Tower is “open” which led me to believe that it was empty, which it was. I then go to Mass Effect which says the same thing but I get stuck waiting in a long line that hadn’t moved in 15 min so I ended up leaving. I then go on the drop tower which said a 60 minute wait and yet I only spent 10 minutes in line before I got to ride. Similarly, Flight Deck had a 45 minute wait in the app and I only spent like 20 minutes in line. Eventually to end the day I went on Gold Striker which had a 10 minute wait when in reality it was well over 30 minutes. With that being said the ride times are completely unreliable and I wouldn’t even trust the app to browse my tickets either because when I showed up they had disappeared from my app and I had to go online to retrieve them.
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Wait Time is Inaccurate
The wait time in the app for Rip Roaring Rapids said 10 minutes, I waited about an hour to get on the ride. This was an issue because I wanted to leave the park at a specific time and I ended up leaving late. Cedar Fair fix the app or do not offer it.
not worth it at all
the app is extremely off on the wait times, it doesn’t even give you the right directions
Straight garbage
Doesn’t let you purchase, internet 1.0 interface. Built by a crackhead
Wait times are innacurate
Bro the time said 30 mins and I waited for 4 hours man
Map has no name or picture
Map with some gray color shapes. It gives you no sense of direction.
Wait times are inaccurate
The wait time are how accurate at all.
My tickets are deleted!
The app used to be good, until recently it started to delete my tickets!
Fix The Bug!
Fix The Bug!
Love the park, but the app needs work.
Was excited to update, but two major issues STILL remain:
1) You can’t access four “Pass Perk” promos. What good is it to tell me that I have some voucher or coupon to use but when I’m at the park I don’t know where the heck to go to find that coupon or deal to redeem it? Seems like a scam.
2) Since JANUARY 1ST, the season pass doesn’t function in the Apple Wallet. It shows that the pass is expired even though it’s not. I have reported it to multiple employees on multiple occasions, and no one cares to fix it or actually look into the problem.
Really frustrating because I love the park and want to keep supporting it. These things need to get addressed though.
1) You can’t access four “Pass Perk” promos. What good is it to tell me that I have some voucher or coupon to use but when I’m at the park I don’t know where the heck to go to find that coupon or deal to redeem it? Seems like a scam.
2) Since JANUARY 1ST, the season pass doesn’t function in the Apple Wallet. It shows that the pass is expired even though it’s not. I have reported it to multiple employees on multiple occasions, and no one cares to fix it or actually look into the problem.
Really frustrating because I love the park and want to keep supporting it. These things need to get addressed though.
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