Very nice app good please you guys should add Germany and Australia number to your lis
Response from developer
Dear User, thanks for the 5 stars! Australian numbers are available on Call.com, though ID verification is required before use. We don’t offer German numbers at the moment, but it’s helpful to know they’re on your wish list. Thanks for using Call.com!
Work on the app
Fake reviews
Response from developer
Hi there, we are sorry to hear about your experience and appreciate you bringing it to our attention. We want to be clear that Call.com does not pay for positive reviews. We have many satisfied customers, while recognising that experiences can differ. We also take call quality concerns seriously. Please contact us at support@call.com so our team can investigate the issues you encountered.
Fraud company
OTP not receiving
Response from developer
Hi Saurav Sarraf, sorry you're having trouble registering with Call.com. Please email us at support@call.com and let us take a closer look. We'll be happy to check what's happening with your verification code and help you get registered.
Unable to log in
not working- transferred from Vyke and call interface is not responsive
Response from developer
Hi Lunakahn, we're sorry you had this experience with the app. Since your review dates back to September, we'd recommend reinstalling the latest version, as this may resolve the issue. If the problem is still occurring, please contact us at support@call.com. Our team will be happy to investigate and help get things working properly.
App doesn’t work
App not working
Response from developer
Dear User, we're sorry your first experience with Call.com was not a good one. Camera permission has no effect on the sign-in process or the app's normal functionality. As your review dates back to September 2, we'd recommend reinstalling the app to make sure you have the latest version. If the issue persists, please contact us at support@call.com so our team can personally look into it.
Scam don’t use them
Response from developer
Hi CDorff1, we're sorry for the inconvenience caused by the additional verification request. Please note that verification requires a valid, unexpired identity document. Regarding the refund, requests submitted through Apple's platform are reviewed and decided by Apple independently. Call.com does not make these decisions or have the ability to influence their outcome. Our team can explain the refund process, but the final decision rests with Apple. If you need any clarification about your account or verification, please contact us at support@call.com
Unable to buy number even after adding credit to my account
WE ARE NOT ABLE TO FETCH THE LIST OF AVAILABLE COUNTRIES TRY AGAIN
What’s going on and i have credit
Response from developer
Hi there, we're sorry to hear about your experience. Having credit on your account doesn’t necessarily mean all number-purchase options are currently available. Please contact our support team through the app or by sending an email to support@call.com so we can check your account and help resolve this for you.
Frauds
Response from developer
Hi there, we’re sorry to hear you had a negative experience. We take concerns about our Support team seriously, but claims that our service is fraudulent are not accurate. Accounts are not simply deleted after verification, and our US numbers clearly display a warning that they may not work with WhatsApp. We’re happy to additionally review your case if you contact us directly.
Ne fonctionne pas
Response from developer
Bonjour, nous sommes désolés de ne pas avoir été à la hauteur de vos attentes. Soyez assuré que toutes les demandes de remboursement et les questions relatives à votre compte sont examinées par notre équipe de service client. Nous étudierons votre demande avec attention et reviendrons vers vous dans les plus brefs délais.
Best app and service support
Response from developer
Dear Customer, thank you so much for taking the time to leave us a review! We’re really happy our team could assist you and get everything sorted. It was a pleasure helping you, and we truly appreciate your kind words and recommendation!
Video call
Response from developer
Dear Customer, thanks for the 5 stars and for the suggestion! Good news - video calls are already available between Call.com users. We hope you give the feature a try and enjoy staying connected with your Call.com contacts!
Very Impressed!!!!!
Response from developer
Dear Customer, thanks for the fantastic review! We’re really glad Call.com has been a great fit for you. We appreciate the recommendation and hope we can keep making your calling experience simple and affordable!
Logged Me Out
Response from developer
Hi there, we’re sorry you’ve been unable to access your account. The “invalid number” message can occur for different reasons, so we’d like to check what happened. Please contact us through the app or at support@call.com, and we’ll look into it for you.
In-app purchase not available, how do I buy credit?
Response from developer
Hi AkiinzMobo, we're sorry for the inconvenience. The message you're seeing usually indicates that purchases can't be completed on your account at the moment. Please contact our Support Team so we can investigate. You can reach us in the app via Settings → Contact Support, and we'll be happy to help.
System service very bad
Response from developer
Hi there, we're sorry for the trouble. If the issue continues, contact our support team at support@call.comwith your account details so they can investigate and help you get back in.
Media Feature
Response from developer
Hi there, thank you for the suggestion and for sharing your feedback with us. You can already send attachments between Call.com users, and we're also exploring MMS support in regions where it's available, but we don't have an exact timeline to share yet.
