Call.com Reviews: Is It Legit?

Customer Experience

Positive experience38.9% of reviews
Neutral6.9% of reviews
Negative experience54.2% of reviews

~ Based on 72 written reviews from the US App Store.

What users say about Call.com

Is Call.com Safe?

Call.com: 2nd Phone Number appears safe based on user ratings. AppsHunter Safety Score for Call.com is 91/100.

This assessment is based on 833 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
4.0% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 833 App Store ratings for Call.com.

Is Call.com Legit?

Call.com: 2nd Phone Number appears to be a legitimate app. AppsHunter Legitimacy Score for Call.com is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very nice app good please you guys should add Germany and Australia number to your lis

Very nice app good please you guys should add Germany and Australia number to your list I base in Cameroon but am able to communicate world wild with these app

Response from developer

Dear User, thanks for the 5 stars! Australian numbers are available on Call.com, though ID verification is required before use. We don’t offer German numbers at the moment, but it’s helpful to know they’re on your wish list. Thanks for using Call.com!

Work on the app

You need to work on your app and make it able to receive images and also send images

Fake reviews

This provider getting fake reviews to improve their ratings. Their service sucks. I am pretty much sure nobody satisfied with their services. Call drop, can’t here voice over phone or desktop app. They are getting money without providing nothing!!

Response from developer

Hi there, we are sorry to hear about your experience and appreciate you bringing it to our attention. We want to be clear that Call.com does not pay for positive reviews. We have many satisfied customers, while recognising that experiences can differ. We also take call quality concerns seriously. Please contact us at support@call.com so our team can investigate the issues you encountered.

Fraud company

They will ask you to complete KYC once you add more money to your wallet, and then they will delete your account.

OTP not receiving

I’m trying to register but otp not receiving very irritating app

Response from developer

Hi Saurav Sarraf, sorry you're having trouble registering with Call.com. Please email us at support@call.com and let us take a closer look. We'll be happy to check what's happening with your verification code and help you get registered.

Unable to log in

Had to migrate from vyke. I eventually got it working. Now it won’t let me log on, saying my number is invalid. Cannot get past the log on page. They still have my credit card This has happened to my wife too.

not working- transferred from Vyke and call interface is not responsive

the call app is literally not responsive on my phone. its a still photo when i launch the app, i cant open anything. if i tap on any option there is no response. not working at all, terrible. pls fix

Response from developer

Hi Lunakahn, we're sorry you had this experience with the app. Since your review dates back to September, we'd recommend reinstalling the latest version, as this may resolve the issue. If the problem is still occurring, please contact us at support@call.com. Our team will be happy to investigate and help get things working properly.

App doesn’t work

Why is this app doesn’t working on my iPhone? Give my money back

App not working

I have just migrated from vyke to this app and the first impression is that it has crashed right after login on every attempt, i am not even able to click any buttons. Just stuck on the history page and can’t perform any action whatsoever. Is this because i denied permission to the camera? If it is then this makes this app a little suspicious.
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Response from developer

Dear User, we're sorry your first experience with Call.com was not a good one. Camera permission has no effect on the sign-in process or the app's normal functionality. As your review dates back to September 2, we'd recommend reinstalling the app to make sure you have the latest version. If the issue persists, please contact us at support@call.com so our team can personally look into it.

Scam don’t use them

I verified my license and it was verified then suddenly I was logged out of my account asking me to send a passport again , which has expired they said I will be refunded and Apple said they lied to me they only took my money

Response from developer

Hi CDorff1, we're sorry for the inconvenience caused by the additional verification request. Please note that verification requires a valid, unexpired identity document. Regarding the refund, requests submitted through Apple's platform are reviewed and decided by Apple independently. Call.com does not make these decisions or have the ability to influence their outcome. Our team can explain the refund process, but the final decision rests with Apple. If you need any clarification about your account or verification, please contact us at support@call.com

Unable to buy number even after adding credit to my account

I have constantly tried to buy number just like others but i keep getting a message like this
WE ARE NOT ABLE TO FETCH THE LIST OF AVAILABLE COUNTRIES TRY AGAIN
What’s going on and i have credit

Response from developer

Hi there, we're sorry to hear about your experience. Having credit on your account doesn’t necessarily mean all number-purchase options are currently available. Please contact our support team through the app or by sending an email to support@call.com so we can check your account and help resolve this for you.

Frauds

Please don't download this app they are fraud, there customer care is rude, after payment they will delete your account and ask for verification and after verification they will tell you violated their regulations as you can't use the number on WhatsApp , they don't refund, this is absurd

Response from developer

Hi there, we’re sorry to hear you had a negative experience. We take concerns about our Support team seriously, but claims that our service is fraudulent are not accurate. Accounts are not simply deleted after verification, and our US numbers clearly display a warning that they may not work with WhatsApp. We’re happy to additionally review your case if you contact us directly.

Ne fonctionne pas

Impossible de la faire fonctionner, j’ai tout essayé, j’ai demandé un remboursement j’espère que le service client me remboursera, car je suis vraiment déçu

Response from developer

Bonjour, nous sommes désolés de ne pas avoir été à la hauteur de vos attentes. Soyez assuré que toutes les demandes de remboursement et les questions relatives à votre compte sont examinées par notre équipe de service client. Nous étudierons votre demande avec attention et reviendrons vers vous dans les plus brefs délais.

Best app and service support

I had some issue with verification but the team did their best! They listened carefully, guided and finally helped! I am very happy with their work and support. Highly recommend this app and thank you to the team again!

Response from developer

Dear Customer, thank you so much for taking the time to leave us a review! We’re really happy our team could assist you and get everything sorted. It was a pleasure helping you, and we truly appreciate your kind words and recommendation!

Video call

It would be more better if the app can make a video call.

Response from developer

Dear Customer, thanks for the 5 stars and for the suggestion! Good news - video calls are already available between Call.com users. We hope you give the feature a try and enjoy staying connected with your Call.com contacts!

Very Impressed!!!!!

Listen! If you had to use textme or any other app I recommend you try this one first. If you’re not sure which app to use try this app first!!! It’s saves you lots of $ and does everything you may need!

Response from developer

Dear Customer, thanks for the fantastic review! We’re really glad Call.com has been a great fit for you. We appreciate the recommendation and hope we can keep making your calling experience simple and affordable!

Logged Me Out

I got the number and I got extra credits. I wake up the next day and they’ve logged me out of my account and refuse to let me log in again. Says ‘invalid number’ I need this resolved I have work to do

Response from developer

Hi there, we’re sorry you’ve been unable to access your account. The “invalid number” message can occur for different reasons, so we’d like to check what happened. Please contact us through the app or at support@call.com, and we’ll look into it for you.

In-app purchase not available, how do I buy credit?

Buying credit has become impossible, this needs to be fixed. What does it mean in-app purchase is not available on your account? Plus there is no way to contact support from your app

Response from developer

Hi AkiinzMobo, we're sorry for the inconvenience. The message you're seeing usually indicates that purchases can't be completed on your account at the moment. Please contact our Support Team so we can investigate. You can reach us in the app via Settings → Contact Support, and we'll be happy to help.

System service very bad

Can’t even log in to my account anymore, the system server is very bad, saying loading time out, my both account was logged out in his own, fix your app!!!!!!😡😡😡😡🤬🤬🤬🤬🤬😡😡😡😡😡

Response from developer

Hi there, we're sorry for the trouble. If the issue continues, contact our support team at support@call.comwith your account details so they can investigate and help you get back in.

Media Feature

Can yall please add been able to send and receive pictures and video on the layout of the app! Y’all already charge this much per text! I think this upgrade will be great if you can make it work. Thank you will be expecting to see it on the next update!

Response from developer

Hi there, thank you for the suggestion and for sharing your feedback with us. You can already send attachments between Call.com users, and we're also exploring MMS support in regions where it's available, but we don't have an exact timeline to share yet.