Poor technical support
I can't find any sort of help link to get to contact the staff about a problem with my account. There seems to be a Feedback link but I can't see any sign that that would receive a reply via email. Rumble has reported at the top of the developer page, which has no contact information, that they are acquiring call in. However I don't know of any email address at Rumble for help with Call-in. Rumble has good technical support that replies to people in email.
I can't get control of my phone number to start a new account once I had to discontinue one and I'm having a lot of problems related to that. If you accidentally try to verify a phone number and discover that you used the wrong one of my several phone numbers, it still thinks you just created a new account even though you never finished creating it.
It's really awful when you're trying to remember which of your phone number to used and you typed the wrong one and verify it then you never finish creating any kind of new account, the stupid software still thinks you have created one even though you didn't.
I can't recover control of my phone numbers for this app to delete them to start over so I can't use this app and I'm going to have to delete it. and there's no way to get any help. So for Rumble to say Call-in provided a seamless experience is ridiculous.
I can't get control of my phone number to start a new account once I had to discontinue one and I'm having a lot of problems related to that. If you accidentally try to verify a phone number and discover that you used the wrong one of my several phone numbers, it still thinks you just created a new account even though you never finished creating it.
It's really awful when you're trying to remember which of your phone number to used and you typed the wrong one and verify it then you never finish creating any kind of new account, the stupid software still thinks you have created one even though you didn't.
I can't recover control of my phone numbers for this app to delete them to start over so I can't use this app and I'm going to have to delete it. and there's no way to get any help. So for Rumble to say Call-in provided a seamless experience is ridiculous.
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Amazing concept.
The idea of Callin is almost revolutionary. I hope it becomes widely adopted.
Comments won’t scroll
App stopped scrolling comments in chat. I have to exit and reopen show to refresh comments.
Callin is Addictive!
The only issue I have with Callin is how much time I spend on the app listening and talking to some of my favorite thinkers.
It has also been joyful to set up my own podcast after using other podcasting and radio apps to host my show.
The interactive features make chatting with my audience so fun and this is my favorite site to conduct interviews.
I love the free transcript that is generated from the conversations and the ability I have to quickly edit my shows and share them all over the internet.
Jenny Marie Hatch
Healthy Families Podcast Host
It has also been joyful to set up my own podcast after using other podcasting and radio apps to host my show.
The interactive features make chatting with my audience so fun and this is my favorite site to conduct interviews.
I love the free transcript that is generated from the conversations and the ability I have to quickly edit my shows and share them all over the internet.
Jenny Marie Hatch
Healthy Families Podcast Host
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Constantly crashing😫
I finally came over to Callin, where the cool kids hangout and the app crashes every minute or so, no matter what! I used both of my newer model iPhones, tried on the last iOS 15, then 16.0, then updated to iOS 16.2, turned the Lock Screen off, and NOTHING allowed me to listen to just one single BJG episode. I’ve been trying to get through the first hour for about four hours now. Fix it, Jesus!😩 Please and thank you 😊🙏🏾
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Response from developer
Hi there! This should definitely not be happening. Can you send an email to support@callin.com and we can take it from there? Thanks!
Would love it but…
I have had no issues with listening live, but I don’t get to listen live often. I usually listen to the episodes after they have gone live.
I am not sure if the app stops randomly or if it just stops when the screen locks, but it happens every time I try to listen to an episode. I have to go back and open the app and hope it saved my place. Only to have to do it all over again.
Wish I could give 5 stars cuz this is a great concept.
I am not sure if the app stops randomly or if it just stops when the screen locks, but it happens every time I try to listen to an episode. I have to go back and open the app and hope it saved my place. Only to have to do it all over again.
Wish I could give 5 stars cuz this is a great concept.
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Awesome App - A Couple Requests
October 1 — App is randomly closing mid session and when you reopen the app to resume play, it forgets where you left off. Total bummer.
Excellent app, keeps getting better and better. 1. Would love to be able to control the volume outside of the app however. Only way to adjust the level is to return back to the app and then use the side buttons. Little annoying. 2. Scrubbing a timeline is very finicky and has trouble acknowledging touch sometimes to drag the play head to where you want. 3. Would be wonderful to have a option to choose what you get to see on the Home Screen of the app. 4. *This ones specific to Dexcom G6 users such as myself - but oddly enough when I’m streaming from my Callin app, it causes my Dexcom sensor to loose connection to my phone over Bluetooth. As soon as I finish using Callin and close the app, my sensor resumes connection to my phone again. No idea why. Def a Bluetooth issue though specifically caused by this app for some reason.
Excellent app, keeps getting better and better. 1. Would love to be able to control the volume outside of the app however. Only way to adjust the level is to return back to the app and then use the side buttons. Little annoying. 2. Scrubbing a timeline is very finicky and has trouble acknowledging touch sometimes to drag the play head to where you want. 3. Would be wonderful to have a option to choose what you get to see on the Home Screen of the app. 4. *This ones specific to Dexcom G6 users such as myself - but oddly enough when I’m streaming from my Callin app, it causes my Dexcom sensor to loose connection to my phone over Bluetooth. As soon as I finish using Callin and close the app, my sensor resumes connection to my phone again. No idea why. Def a Bluetooth issue though specifically caused by this app for some reason.
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Response from developer
Hey there- thanks for taking the time to leave this review. We've noted your request for a Home Screen widget- make sure you stay up to date on the app to get all the latest updates and feature releases, as we really take user feedback to heart!
Love the concept, fix a few problems
I love the concept of this app. I don’t know how to describe the problems, except to say many times the call has significant connection problems, sound problems and timing problems.
Battery drain
Love the content but the app causes the battery to drain quickly and my phone to get super hot while listening to live shows.
TURN OFF CELLULAR DATA IN SETTINGS!
I’m sorry but this app is so flipping frustrating. First, a couple weeks ago I found out I was burning through my data plan because it’s always connecting, even when I thought I’d downloaded episodes from wifi. So I turned off cellular data to the app in settings to prevent that. Now? A good ten minutes before my run, I clicked download on a recent episode. 14 mins in, it stops, because IT NEVER DOWNLOADED. I try again when I get back to wifi, check Downloads to see if it’s there. NOPE. So this is essentially only a streaming app. It has NEVER downloaded when I thought it had, only used wifi or wasted cellular. So my message to developers, if they’re reading this: stop adding bells and whistles, and get the basics right. Fix this issue and stop costing people $15 surprises on their cell phone bills!
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Response from developer
Hi, thanks for taking the time to share this feedback. We are aware of the recent increased instability and are working continuously to mitigate bugginess. We appreciate the honest feedback and are always working to improve the user experience. Updated response: Please reach out to support@callin.com, we'll be happy to help you out!
Love the content and the concept
I was having some issues with not being able to subscribe to shows, the latest update seems to have fixed it though. Love the content, the type of conversations you don’t hear anywhere else
Response from developer
Hi! Thanks so much for taking the time to leave this review. Can you confirm you are on the latest iOS version of the app? We're constantly releasing updates to mitigate bugginess, and we definitely want you to be able to subscribe to the content you wish! If you continue to have issues, please reach out to support@callin.com and we'll get you squared away.
Needs work
Crashes, download doesn’t work, no sleep mode(!!!), scrubbing is super hard to use especially when at the beginning or end of an episode.
Photo Required
Why do they need my photo? I guess they want the metadata.
You cannot use the App if you don’t provide a photo. Even if it’s not a photo of yourself, a photo will provide metadata. I won’t use the App until they remove the photo requirement.
You cannot use the App if you don’t provide a photo. Even if it’s not a photo of yourself, a photo will provide metadata. I won’t use the App until they remove the photo requirement.
Good app, but needs technical work
I like the app and much of the content so far, and I especially like the fact that it will still stream while I’m surfing other apps.
That said, it is a bit slow, and the UI could be smoother. Also I sometimes encounter a glitch where the stream stops and I have to reload it.
I think this app is the start of something really great, but it needs polish.
That said, it is a bit slow, and the UI could be smoother. Also I sometimes encounter a glitch where the stream stops and I have to reload it.
I think this app is the start of something really great, but it needs polish.
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Response from developer
Hey there, thanks so much for taking the time to leave this review. Your feedback is super valuable for us. Please continue to keep the app updated as we are consistently releasing updates to improve the UI. And do let us know if you have more thoughts on how to improve!
V 2.7.1 is buggy
Hi I updated this yesterday and it barely works at all. You shipped an update with problems that didn’t previously exist. It’s asking me to “check my Internet connection“ about every 30 seconds. My Internet connection is fine. The app can’t find my subscriptions. The app doesn’t work. It opens, sure. It functions only barely. It won’t even load my profile. iPhone XR, 15.4.1
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Response from developer
Thank you so much for leaving this review. We consistently ship updates to try and improve app experience, and appreciate you letting us know these issues. We will be shipping 2.7.2 very soon that will address these concerns, especially the internet connection logic and faster loading process. Please be sure to keep updating to the latest version, as we take these concerns to heart. Thank you!
Great idea… poorly executed
I love the idea of talking to journalists I have been following for years. I got logged out of my account recently, and there is no way to log back in on mobile. That seems like something that should be included in any app instead of being forced to creat an new account and alias.
Not intuitive, unnecessarily complicated, and clunky
Half the time I try to download a podcast it fails. If I did manage to download it, it often requires that I have internet connection to play or access it, despite it having been downloaded. It just seems like a poor solution to various nonexistent problems.
Great app, just needs some new features and tutorials
This is a great app for people to simplify conferences and public talks. It’s somewhat like Discord. There are some features I would like to see. A big one would be a tutorial for people on mobile, please keep it simple and easy to understand for those who do not use technology much but would like an answer. The obvious being that they must allow permission to their microphone on mobile to be able to talk. The second being that they should keep in mind how they’re coming across to other listeners. Distance of microphones, background noise.
The other features I would like to see is the ability to increase/decrease volume for different speakers. Some people have their mics closer or louder and it just becomes a chore to raise and lower volumes during each persons turn to speak.
The ability to like / dislike episodes would be nice.
The other features I would like to see is the ability to increase/decrease volume for different speakers. Some people have their mics closer or louder and it just becomes a chore to raise and lower volumes during each persons turn to speak.
The ability to like / dislike episodes would be nice.
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Response from developer
Hi there, thanks so much for taking the time to leave this feedback. It is incredibly helpful as we continue to improve the app experience. For your reference, I've pasted the link to our Public User Guide below- it's a helpful tutorial read :) Thanks again! https://www.notion.so/callincorp/Callin-User-Guide-6fd0b97e5abd4c80a44607d0ea593d5b
DOWNLOAD THE APP
This app is incredible. My friends and I have a podcast we talk on every day. They also give you great stats and awesome feedback
How many people subscribe to your podcast and how many people follow you, also the amount of plays on each episode. And it’s all free. Love the all so much
How many people subscribe to your podcast and how many people follow you, also the amount of plays on each episode. And it’s all free. Love the all so much
Response from developer
Hey! We are so glad to hear you're loving the app, thanks for sharing :)
Suggestions
The app works pretty well but it would be nice to be able to see the entire description of the episodes w/o playing it (maybe you can but I haven’t figured it out). Also an indicator for episodes that have already been played would be useful.
