App sucks
Wish they would fix the issues that have been ongoing for years
No bonus episodes
I’m disappointed with the lack of customer service. I’ve paid a subscription fee but have zero access to any bonus episodes. All my emails and DMs have been unanswered to resolve the situation. Guess they just wanna take that money and run
Content is good, app is like warm
My search results never populate because the app is constantly thinking I don’t have service or something.
The worst and and zero customer service
The app has always been spotty but now it is completely unusable. I’ve reached out to customer service multiple times with an issue logging in and no response.
Shockingly unreliable
I’ve had the luminary app for several years and it’s always been unreliable. Things never load properly. Rarely able to use offline on planes because things don’t download properly. Continuously crashing and having to restart. The last few weeks have been notoriously bad. App doesn’t load. Been like this for several days. Very confused why this app is so bad. Every other podcast app seems to have it figured out, but Luminary continues to fall behind.
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