Merger disaster
After the Criterion Channel (which I subscribed to via Apple)and criterion.com (which I subscribed to independently) merged into one system, in September, I have been unable to use this app and have gotten no response from the company. When I click Restore Purchase, I am taken to a login screen, but the site does not recognize the Hide My Email address Apple assigned me. So I paid for a year of this app but got nine months before it stopped working, and have no idea whether I will ever be able to get a fix or a refund. This would be unsurprising from a startup, but from a venerable company it ought to be humiliating.
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Aamicabonis
App Messed up
Always have to restart a movie/search for what I was watching…and the speed playback option was removed which is just dumb. An extremely awful app for a very incredible company.
KKryssisgod
Great selection of movies, great app
A great selection of movies and they finally updated the app! Everything you expect from a video streaming service finally works. You can even search the entire library inside the app. Took a long time but I can now recommend Criterion wholeheartedly.
BFBelden Fox
App no longer available on TV
Paid an annual fee here, only to have my main method of watching (Smart TV) go unavailable for two months and counting.
Wwaycaffeinated
Version 11 broken
The update of the app to version 11 broke my ability to use my subscription. It will not let me restore purchase or login. It just goes straight to an error page. Support mentioned they are working on this but have offered no ETA on a resolution. The update looks nice, but unfortunately I’m unable to use it. So, I’m stuck paying for a service that I am unable to enjoy. My phone is only 1 year old and I’ve deleted & reinstalled the app, updated to the latest iOS version, and nothing helps. If something changes I will update my review but this has been frustrating.
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DDiggyRuff
