Falls short of what online therapy should be
However, as a service Calmerry is terrible. There is no matching process, or onboarding plan. You're just matched with someone and free to chat. You can ask to be repaired and try again. I was constantly getting notifications about changes to my account, plans, and who I'm matched with.
What Calmerry tried to do was make therapy easier and more accessible but instead forgot that therapy is about true human connection, which it gets in the way of.
I wouldn't recommend this platform. Perhaps there are others.
Customer service is very responsive and helpful tho.
Response from developer
Thank you for sharing your honest feedback. We’re glad to hear the platform itself worked well for you, and we’re sorry that the matching and onboarding experience didn’t meet your expectations. We understand how important consistency and genuine human connection are in counseling, and we’re sorry it didn’t go as smoothly as it could in your experience. We truly appreciate you taking the time to share this, and thank you for your kind words about our support team.
Дуже приємна апка
can’t replace real therapy
Response from developer
Thank you for sharing your feedback. We’re glad to hear that you found your counselor kind and supportive. We completely understand that online therapy may feel different from in-person sessions. Everyone’s experience and preferences are unique. Many clients appreciate the flexibility and accessibility that Calmerry offers, while others prefer the traditional face-to-face setting. Our goal is to make professional mental health support more accessible and convenient, but we respect that it may not be the right fit for everyone. We truly appreciate you giving Calmerry a try and sharing your perspective.
