It says to update app
Cmon fix this thing , I can’t log in
UFUpset flyer666
Ridiculous
Especially if you farang won’t let me pick language
DMDan the Man666
Silly have to log in manually each time.
Latest app designer has some issues. It is making using log in manually……. EVERY SINGLE TIME! Who actually approved this “improved” release ??
ACa chua
Not complete!
I have just discovered that the app is not fully functional, yet this does not appear to have been communicated to customers! I tried unsuccessfully to add payment details thinking I had done something wrong or my VPN was corrupting the install and registration process. No, the payment functionality is not available until the end of the year. COMMUNICATION is very important and making information known to prospective customers is paramount in any provision of support services. I sincerely hope that the technical team takes note and ensures that ALL information is available to customers to enable them to make an informed decision before attempting to either download or use the APP.
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SSimonD1966
Response from developer
Hi SimonD1966! Thank you for taking the time to share your feedback. Your comments have been shared with the team, and we appreciate your suggestion to make this information more visible to customers. Feedback like yours helps us improve both the app and the overall customer experience. Thank you for your patience and support as we continue to enhance the platform. 😊
Frustrating for both staff and customers
The app is very time consuming to use, and some staff do not seem to understand how the payment process works. On several occasions, I have had to exit the app and pay directly instead.
The app has an in built payment option, but it often does not allow me to add or complete the payment properly. This defeats the purpose of having a convenient payment feature.
Please improve the payment process and make it easier for both customers and staff to use. At the moment, the experience is not as seamless or user-friendly as other similar apps.
The app has an in built payment option, but it often does not allow me to add or complete the payment properly. This defeats the purpose of having a convenient payment feature.
Please improve the payment process and make it easier for both customers and staff to use. At the moment, the experience is not as seamless or user-friendly as other similar apps.
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EHerics hello
Response from developer
Hi erics, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at the CaltexGo Feedback form in the app/Contact Us Form in our website. We will help you at the earliest.
