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CaltexGO + Rewards

CaltexGO + Rewards

by Chevron Singapore Pte Ltd

103 ratings
222 reviews
🌟 Lifestyle
🗺️ Navigation
Free

Details

Released
August 22, 2023
Updated
October 6, 2026

Features

Developer

Chevron Singapore Pte Ltd
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CaltexGO + Rewards screenshot #1 for iPhone
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Reviews summary↘︎
⭐222
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📝1+ tags
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🔄4+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Easily pay for fuel and maximize savings with this official app. Earn loyalty points, redeem them for petrol discounts, and track your spending. Locate the nearest Caltex station and access exclusive promotions.

✓In-app fuel payment
✓Earn loyalty points
✓Redeem petrol discounts
✓Track fuel transactions
✓Locate nearest stations
✓Digital voucher redemption
✓Exclusive promotions
Show original description

What users say about CaltexGO + Rewards

Reviews of CaltexGO + Rewards are mostly negative: the Navigation app is rated 4.6/5 from 103 App Store ratings. What users like most: discounts available, works as promised (for some). Top complaints: app frequently doesn't work, difficulties with sign-up. Summarized from real user reviews.

Positive things

  • 👍Discounts available
  • 👍Works as promised (for some)

Negative things

  • 🐛App frequently doesn't work
  • 🐛Difficulties with sign-up
  • 🐛QR code scanning issues
  • 🐛Poor user interface
  • 🐛Rewards program confusing
  • 🐛No actual rewards/savings
  • 🐛Cumbersome to use
  • 🐛Slow in-store process
  • 🐛Lacks offline functionality
  • 🐛Update issues
  • 🐛No English support in some regions
  • 🐛Misleading reward calculations
  • 🐛Poor password security
  • 🐛Staff lack training
  • 🐛Outdated app design
See all reviews

What's New in CaltexGO + Rewards

7.4.1

October 6, 2026

New: Secure PIN & Payment Authentication We've strengthened your account security with a new PIN system for everyday actions (where applicable).

User reviews

Most RecentHighest RatedLowest Rated

Not complete!

I have just discovered that the app is not fully functional, yet this does not appear to have been communicated to customers! I tried unsuccessfully to add payment details thinking I had done something wrong or my VPN was corrupting the install and registration process. No, the payment functionality is not available until the end of the year. COMMUNICATION is very important and making information known to prospective customers is paramount in any provision of support services. I sincerely hope that the technical team takes note and ensures that ALL information is available to customers to enable them to make an informed decision before attempting to either download or use the APP.
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SSimonD1966

Response from developer

Hi SimonD1966! Thank you for taking the time to share your feedback. Your comments have been shared with the team, and we appreciate your suggestion to make this information more visible to customers. Feedback like yours helps us improve both the app and the overall customer experience. Thank you for your patience and support as we continue to enhance the platform. 😊

Frustrating for both staff and customers

The app is very time consuming to use, and some staff do not seem to understand how the payment process works. On several occasions, I have had to exit the app and pay directly instead.

The app has an in built payment option, but it often does not allow me to add or complete the payment properly. This defeats the purpose of having a convenient payment feature.

Please improve the payment process and make it easier for both customers and staff to use. At the moment, the experience is not as seamless or user-friendly as other similar apps.
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EHerics hello

Response from developer

Hi erics, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at the CaltexGo Feedback form in the app/Contact Us Form in our website. We will help you at the earliest.

Cashier can’t even get it to work 🤦🏼‍♂️

Went to use it for first time today. Wasted 10 mins waiting and the lady said look I’m sorry, the instructions are so complicated and it just doesn’t work. We can never get it to work. Guess I’ll go elsewhere now.
MMattyAustralia

Response from developer

Hi MattyAustralia! We apologize for the inconvenience you experienced. We want to take a closer look at this for you. Please send a note at the CaltexGo Feedback form in the app/Contact Us Form in our website so we can connect.

Very disappointing and frustrating to use

The payment process is unnecessarily complicated. Users have to somehow guess the amount before the subsidy, and only after entering the amount does the system adjust it according to the subsidised amount. This is confusing and makes the whole process much more troublesome than it needs to be.

On top of that, I keep experiencing transaction/payment issues. Sometimes the payment simply doesn’t go through for no apparent reason. If this app is meant to be used for payments, the payment system should at least be reliable.

Honestly, Caltex should take notes from apps like Setel by PETRONAS. The experience is so much simpler, straightforward and user-friendly.

Please improve the payment system and overall user experience. As it stands, using this app is more of a hassle than a convenience. I’m seriously uninstalling it and going back to other fuel payment options.
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Zzizieyana

Do not use this app. It did not offset my petrol purchase against my Budi Madani subsidy today!!

I will switch petrol brand until I get satisfactory outcome and explanation over my stressful customer experience. Do not assume this app works all the time!!!!!

Addendum: They promptly validated my claim and issued me vouchers to be used against future fuel purchases. Kudos for their fast action. Restoring 5 Stars, for now
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C4CCH 4134
See 217 more reviews

Developer apps

CaltexGO
CaltexGO

by Chevron Singapore Pte Ltd

🗺️ Navigation

(113)

Free
With Ads
CALTEX Workshop
CALTEX Workshop

Workshop Mechanic Training

📚 Education
Free
See developer apps

User experience

🐞

Reported Bugs

12 issues

App freezes on sign-up

Bug

Blank white screen after entering phone number

Bug

QR code not recognized by scanners

Bug

Error code 400 on sign-in

Bug

Unable to confirm email/authentication code not sent

Bug

Station location not working

Bug

App update prompts without available updates

Bug

Cannot paste passwords during sign-up

Bug

App crashes or won't open

Bug

OTP issues during sign-up

Bug

App not accepting mobile number format

Bug

Cannot get past T&C page

Bug
✨

Requested Features

7 requests

Implement Apple Wallet integration

Feature

User-friendly barcode rewards card

Feature

Tap and go payment option

Feature

Improve offline functionality

Feature

Better staff training on app usage

Feature

More intuitive reward system

Feature

Clearer terms and conditions for rewards

Feature

FAQ

What does the CaltexGO + Rewards app do?

The app allows drivers to easily pay for fuel, earn loyalty points, and redeem them for discounts on future petrol purchases. It also helps users track their fuel spending and locate the nearest Caltex stations.

How do I earn and redeem rewards?

You can earn loyalty points by presenting your app's Rewards QR code or using the in-app pump & pay feature where available. These points can then be redeemed on your next petrol purchase at a Caltex station.

Is the CaltexGO + Rewards app free to use?

Yes, the app is free to download and use. While the app itself is free, it does facilitate in-app purchases for fuel and may offer exclusive promotions that require opt-in membership.

Where is the CaltexGO + Rewards app available?

The app is available across Singapore, Thailand, Philippines, Malaysia, Australia, and Hong Kong. However, not all features may be available in every location, so it's recommended to check the Caltex website for region-specific details.

Can I find Caltex stations using the app?

Yes, the app includes an in-app navigation feature that helps you locate the nearest Caltex petrol station to your current location at any time.