Can’t login can’t access
Not recognising paid login and can’t get through to support either on a fully paid app. Update: received link from Apple but Calz isn’t even listed at that link only other apps are listed. If I can’t login how do I manage the subscription or transfer the fasting data or foods list to my new phone
Response from developer
Hello! Please contact us through the "Contact Support" button in the profile section. We will do our best to understand the issue and assist you.
Not good
Entering manual meal does not give calories or other details aautomatically
Response from developer
Hello! This is the essence of manual mode. The app does not include AI analysis.
Top
Die App hilft mir sehr um dran zu bleiben! Habe schon 11 kg in 8 Wochen geschafft!
Response from developer
Vielen Dank für dein tolles Feedback und herzlichen Glückwunsch zu deinem Erfolg! Weiter so! 😊
Sign in is broken
I had purchased annual plan back when I had Android phone and now that I have moved to iPhone and I try to do Google Sign In it does not work always gives me error. Customer support is useless
Response from developer
Hello! Please contact us via the feedback form in the app settings or by emailing team@wachanga.com. We will do our best to sort everything out.
Not working for me.
I was unable to edit the weight of ingredients and it calculated 15 g of Greek yoghurt at nearly 4000 calories. Their support response in an email was to say food needs to be well lit and I can edit the portion size if needed!
Response from developer
Hello! We apologize for the inconvenience. We will fix this issue in the next update.
