Cam Transfer is an Operational Nightmare
**Rating: ★☆☆☆☆**
If you enjoy jumping through endless bureaucratic hoops and wasting your time on a platform that feels like it’s stuck in 1995, then **Cam Transfer** is the service for you. For everyone else, stay far, far away.
The user experience is nothing short of abysmal. After the initial hassle of filling out their forms on the app, you are met with a laundry list of intrusive and redundant documentation requests. They demand:
-Screenshots of your debit cards.
-Screenshots proving funds were deducted from your account.
- Proof of address
- Proof of funds.
The sheer amount of friction in this process suggests a total lack of consideration for the customer's time. In a modern fintech landscape where competitors offer seamless, one-tap transfers, Cam Transfer’s "process" is laughably cumbersome.
To make matters worse, their flexibility is non-existent. They only offer a debit card option for transfers. There is no bank account/ACH option available, which is a standard feature for literally any other reputable money transfer app.
It is clear that the leadership at Cam Transfer fails to grasp that they are operating in a highly competitive market. They act as if they are the only game in town, seemingly oblivious to the fact that customers will—and should—leave for more efficient alternatives.
Recommendation to the Company: Hire a Business Process Analyst immediately. Your current operations are riddled with unnecessary friction and "security" measures that feel more like incompetence than safety. Until you eliminate these operational hurdles, you will continue to bleed customers.
Verdict: Do not use this app. There are dozens of other services that are faster, more professional, and actually respect your time.
If you enjoy jumping through endless bureaucratic hoops and wasting your time on a platform that feels like it’s stuck in 1995, then **Cam Transfer** is the service for you. For everyone else, stay far, far away.
The user experience is nothing short of abysmal. After the initial hassle of filling out their forms on the app, you are met with a laundry list of intrusive and redundant documentation requests. They demand:
-Screenshots of your debit cards.
-Screenshots proving funds were deducted from your account.
- Proof of address
- Proof of funds.
The sheer amount of friction in this process suggests a total lack of consideration for the customer's time. In a modern fintech landscape where competitors offer seamless, one-tap transfers, Cam Transfer’s "process" is laughably cumbersome.
To make matters worse, their flexibility is non-existent. They only offer a debit card option for transfers. There is no bank account/ACH option available, which is a standard feature for literally any other reputable money transfer app.
It is clear that the leadership at Cam Transfer fails to grasp that they are operating in a highly competitive market. They act as if they are the only game in town, seemingly oblivious to the fact that customers will—and should—leave for more efficient alternatives.
Recommendation to the Company: Hire a Business Process Analyst immediately. Your current operations are riddled with unnecessary friction and "security" measures that feel more like incompetence than safety. Until you eliminate these operational hurdles, you will continue to bleed customers.
Verdict: Do not use this app. There are dozens of other services that are faster, more professional, and actually respect your time.
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Trash
This app keeps freezing after gathering all my information but what do you expect from these people ..
Faut refaire l’app
Il faut faire mieux j’utilise western union maintenant l’application cam c’est trop compliqué en vrai
Refund
I have been waiting weeks for my refund this app is a scam
The worst app in history
Don’t even download it. They want to have your true info for their own good. They shouldn’t remove the S in from of their name. SCAM
Need improvement
Use this app a few times it really slow not as fast as western union and other transfer to connect, you get lucky on certain days for it to work, when you get to the part to pay the transaction it keeps rolling and rolling and it never get you to the next step fix that issue good to go.
Not working
I have been trying to make some transactions on this app, it never worked and keep on spinning.
Disappointed
Honestly I can’t do anything. I never had the possibility to send any money. The app always processing but nothing’s worked
Pfff
It doesn’t work u just wasting ur time
Unable to make transfer
App stuck on the part when you have to pay. It's been like that since last year. Uninstalling the app didn't fix the issue.
Bad Experience
Hello, im contacting you guys
because I'm concerned about my transfer transaction I did on September 23rd, my people are saying the money is not there they went to pick it up at the bank and they got told the no money has not arrived can I please know what’s going with my transfer transaction???? I’m worried about my transfer because it’s a big amount I sent so please tell me you at least seeing this very disappointed..
because I'm concerned about my transfer transaction I did on September 23rd, my people are saying the money is not there they went to pick it up at the bank and they got told the no money has not arrived can I please know what’s going with my transfer transaction???? I’m worried about my transfer because it’s a big amount I sent so please tell me you at least seeing this very disappointed..
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Use a different app
They wanted me to send them my debit card number and the transaction from my bank statement in order for my family to pickup the money in a email.
This new version not good at all
Shame on cam this new version not good at all you can’t even signing don’t waste your time to downloaded
Don’t work
The app doesn’t work at all can’t even sign up don’t bother to download
The app don’t work
The app don’t work.
So bad
Do not pick it up ,, u ll just wasting your time trying to create an account
Worst customer service ever
I just got chocked and disappointed by a lady maybe with no skills to interact with customers . CAM is just a mess and they need to hire professional agents to solve problems . I made my first transfer yesterday and provided all informations to authorize the submission of my transaction . Unfortunately the receiver went from locations to others and nothing could be found under her name , when I called the customer service after waiting for a long time on the line , the lady just started to yell at me with no respect professionalism and good manners . WOW with a poor service like that Haiti has no chance to reborn . This service doesn’t deserve any star . The lady felt so comfortable in her mediocrity and bad manners . Now I am waiting for my refund to delete the account . Good luck to the next victim !
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Crap
Can’t even update my personal info.
Not good
This app is crap
Bank Is Not Available
This app used to work even though the interface looks terrible. Now, it doesn’t work. It keeps saying that the bank is not available.
