Awful
Every single year this app logged me out and will not let me log back in. I have the hardest time getting through to anybody to help me. And when I do the account recovery steps, I never get the emails that are supposed to be for helping me recover my account. I’m so annoyed that my daughter‘s school refuses to do anything but use this app.
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Worst school app I have ever been forced to use
It really feels like they didn’t test the app on phones, at all. I wouldn’t use the app if I had any other choice and that is why it’s a horrible experience and won’t get better.
Good app
The only problem I had with the app all year is that sometimes I could not login but in terms of its interface, useability, information provided etc I think it’s fantastic and very comprehensive.
Required to use this to register for bus transportation
That’s literally the only time I use this, I never receive notifications about anything - even tho they’re all toggled on. I hate using tech anymore though for anything so it’s cool with me if we scrap the whole thing, let’s just go back to the way it was before smart devices. I’m a Luddite at this point.
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Terrible
Registering makes you want to jump off a cliff. Whoever was responsible for making the app should be fired and go back to flipping burgers.
Terrible
Why do schools use this? Ugh.
Not good
1 Star — Absolute garbage. Forced to use it, and it fails at every single thing it claims to do. Our school district (WCPSS) just forced all parents to switch from PowerSchool to this train wreck, and it has been nothing short of a nightmare. I've read through dozens of other 1-star reviews and every single complaint is valid. This app is fundamentally broken and the developer clearly does not care.
1. Push notifications are completely useless. The red notification badge has NEVER worked — not once. I have to physically open the app and navigate to each section to see if anything has changed. I've gone into settings, turned every notification toggle on and off repeatedly, reinstalled the app three times, and nothing helps. Push notifications for grade changes, attendance, or new announcements arrive randomly — sometimes 24 hours late, sometimes not at all. What's the point of a "real-time" parent portal if I have to manually check it every hour? Other parents in our district are having the exact same issue. This is not a settings problem — it's a broken app.
2. Email alerts are delayed by weeks. The app claims to send "real-time" email notifications about missing assignments, grade drops below passing, and attendance changes. In reality, I receive these emails 2-3 weeks after the teacher actually made the update. My daughter got a zero on an assignment, the teacher entered it on a Monday, and I got the email on a Friday two weeks later. By then the zero had already tanked her average and there was almost no time to fix it before the grading period closed. Parents are missing critical windows to help their kids because this app cannot do the one job it was designed for. Multiple reviewers have reported the same multi-week delays.
3. Settings silently change themselves without any user action. I never touched my notification preferences, yet somehow the system silently flagged my account to not receive ANY email communications. I only discovered this after realizing I hadn't heard from the school in months. When I checked my Campus Parent settings, sure enough — email notifications were mysteriously toggled off. This has happened to countless other parents based on the reviews. The app is arbitrarily changing user settings behind the scenes, which means you could be missing critical school communications and have no idea until it's too late.
4. The interface is clunky, confusing, and feels ancient. For a company that powers student information systems for thousands of school districts across the country, this app looks and feels like a beta prototype from 2012. Navigation is confusing — nothing is where you'd expect it to be. Loading times are painfully slow even on gigabit WiFi. The app frequently freezes, crashes to the home screen, or gets stuck on a blank loading spinner. On an iPhone 16 Pro, an app that just displays grades and attendance should not struggle this badly. It's embarrassing that taxpayers are paying for this.
5. The transition from PowerSchool has been an unmitigated disaster. Our district used PowerSchool for years and it worked. Not perfectly, but it was functional and reliable. WCPSS forced this switch with minimal communication to parents, no training, and no grace period. We were just expected to figure it out. The activation process alone was a mess — I received four copies of the same activation email over three weeks, the unique link had to be used "immediately" once clicked, and the account creation flow asks for your email and password multiple times in confusing succession. It feels designed by people who have never actually used their own product.
6. Customer support is a brick wall. The app says "contact your school" for every single issue. The school says "contact the developer." Infinite Campus support says "we don't maintain login information for privacy reasons" and kicks you back to the school. So when something breaks — which is constantly — you get bounced between two parties who both refuse to take responsibility. There is no phone number, no live chat, no email address that actually leads to a human who can help. Just an endless loop of deflection.
7. The app is missing basic features that PowerSchool had. PowerSchool let me see detailed assignment descriptions, teacher comments on graded work, and historical grade trends. Campus Parent strips all of that away or buries it behind five extra taps. The calendar view barely works. The "Message Center" is a joke — half the time messages from the school never show up in the app at all. I have to use the web portal on a desktop computer to do basic things that should be available in the app.
8. Frequent bugs that never get fixed. Every update's release notes just say "Various bug fixes" but the same bugs persist version after version. The app logs me out randomly. Sometimes it shows no students linked to my account even though I clearly have one. The grade display sometimes shows the wrong term's grades. These are not edge cases — they are widespread issues that have been reported hundreds of times in reviews stretching back years.
9. Wastes parents' time every single day. I shouldn't have to jump through hoops just to check my child's grades and attendance. Parents are busy. We have jobs, other kids, and lives. An app that was mandated by our school district should work reliably out of the box, not require daily troubleshooting and workarounds. Every minute I waste fighting this app is a minute I'm not spending actually helping my child with their education.
10. The 1.9-star rating says everything. 2,500 ratings and it's sitting at 1.9 out of 5. That's not a fluke or a few disgruntled users. That
1. Push notifications are completely useless. The red notification badge has NEVER worked — not once. I have to physically open the app and navigate to each section to see if anything has changed. I've gone into settings, turned every notification toggle on and off repeatedly, reinstalled the app three times, and nothing helps. Push notifications for grade changes, attendance, or new announcements arrive randomly — sometimes 24 hours late, sometimes not at all. What's the point of a "real-time" parent portal if I have to manually check it every hour? Other parents in our district are having the exact same issue. This is not a settings problem — it's a broken app.
2. Email alerts are delayed by weeks. The app claims to send "real-time" email notifications about missing assignments, grade drops below passing, and attendance changes. In reality, I receive these emails 2-3 weeks after the teacher actually made the update. My daughter got a zero on an assignment, the teacher entered it on a Monday, and I got the email on a Friday two weeks later. By then the zero had already tanked her average and there was almost no time to fix it before the grading period closed. Parents are missing critical windows to help their kids because this app cannot do the one job it was designed for. Multiple reviewers have reported the same multi-week delays.
3. Settings silently change themselves without any user action. I never touched my notification preferences, yet somehow the system silently flagged my account to not receive ANY email communications. I only discovered this after realizing I hadn't heard from the school in months. When I checked my Campus Parent settings, sure enough — email notifications were mysteriously toggled off. This has happened to countless other parents based on the reviews. The app is arbitrarily changing user settings behind the scenes, which means you could be missing critical school communications and have no idea until it's too late.
4. The interface is clunky, confusing, and feels ancient. For a company that powers student information systems for thousands of school districts across the country, this app looks and feels like a beta prototype from 2012. Navigation is confusing — nothing is where you'd expect it to be. Loading times are painfully slow even on gigabit WiFi. The app frequently freezes, crashes to the home screen, or gets stuck on a blank loading spinner. On an iPhone 16 Pro, an app that just displays grades and attendance should not struggle this badly. It's embarrassing that taxpayers are paying for this.
5. The transition from PowerSchool has been an unmitigated disaster. Our district used PowerSchool for years and it worked. Not perfectly, but it was functional and reliable. WCPSS forced this switch with minimal communication to parents, no training, and no grace period. We were just expected to figure it out. The activation process alone was a mess — I received four copies of the same activation email over three weeks, the unique link had to be used "immediately" once clicked, and the account creation flow asks for your email and password multiple times in confusing succession. It feels designed by people who have never actually used their own product.
6. Customer support is a brick wall. The app says "contact your school" for every single issue. The school says "contact the developer." Infinite Campus support says "we don't maintain login information for privacy reasons" and kicks you back to the school. So when something breaks — which is constantly — you get bounced between two parties who both refuse to take responsibility. There is no phone number, no live chat, no email address that actually leads to a human who can help. Just an endless loop of deflection.
7. The app is missing basic features that PowerSchool had. PowerSchool let me see detailed assignment descriptions, teacher comments on graded work, and historical grade trends. Campus Parent strips all of that away or buries it behind five extra taps. The calendar view barely works. The "Message Center" is a joke — half the time messages from the school never show up in the app at all. I have to use the web portal on a desktop computer to do basic things that should be available in the app.
8. Frequent bugs that never get fixed. Every update's release notes just say "Various bug fixes" but the same bugs persist version after version. The app logs me out randomly. Sometimes it shows no students linked to my account even though I clearly have one. The grade display sometimes shows the wrong term's grades. These are not edge cases — they are widespread issues that have been reported hundreds of times in reviews stretching back years.
9. Wastes parents' time every single day. I shouldn't have to jump through hoops just to check my child's grades and attendance. Parents are busy. We have jobs, other kids, and lives. An app that was mandated by our school district should work reliably out of the box, not require daily troubleshooting and workarounds. Every minute I waste fighting this app is a minute I'm not spending actually helping my child with their education.
10. The 1.9-star rating says everything. 2,500 ratings and it's sitting at 1.9 out of 5. That's not a fluke or a few disgruntled users. That
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Wont work
It worked great for years and now it can’t connect to the district. Can’t login anymore. It’s been months. I’ve deleted it and reinstalled it and nothing
Stopped working
It has just stopped allowing me to check my child’s grades and such.
App is terrible
I can’t even log in. Every attempt I enter my info and hit log in and it just refreshes the page. Useless don’t waste time downloading.
Trash
This whole app is trash. It’s buggy, hard to navigate, kicks you out, makes you change your password way too much, doesn’t hold login information, etc. it’s absolutely garbage.
Trash
Everytime I try to login after resetting the password, it forgets my password and tells me incorrect login. Then I reset it save the username and password on IOS and it won’t remember it then it tells me the login is incorrect, I got for a second time in one session and reset the password and it says my password was involved with a breach. trash app….
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Worthless
If I could give this app negative stars, it would be more a more accurate review. Complete waste of time and resources for the school district to use this app.
App issues
It’s telling me to put in the state of school district however when I do and it loves me to the next page, nothing is popping up, making me unable to login. I would love if you could reach out to me to help me resolve this issue.
I really want to like this app but it keeps kicking me out
This is the second time it has kicked me out and the school has had to start my account again. I’m so over having to email and talk to the school about this app.
Signed out
For whatever reason, I continue to keep getting signed out when I click the option to continue to stay signed in. It’s such an inconvenience.
I Fixed the Issue
It worked fine all year then one day I was meet with a big green screen with an error message in the center on both the app and desktop.
The district security system flagged my personal home WiFi IP address for whatever reason. How I know, when I turned my WIFI off on my phone and just used my cell data and a browser (not the app) it worked. Cell phone has a different IP. To fix it, I just unplugged my WiFi router from the wall for 6 minutes. My specific provider gives us a new IP each time it’s unplugged. Now, it’s back working on my app and desktop using my WiFi. If this doesn’t work for you just call your school district desk help support to see if they can troubleshoot your account. The app works great. I get to make sure the school isn’t accidentally making my child absent when she’s actually there in class on time like they were doing before.
The district security system flagged my personal home WiFi IP address for whatever reason. How I know, when I turned my WIFI off on my phone and just used my cell data and a browser (not the app) it worked. Cell phone has a different IP. To fix it, I just unplugged my WiFi router from the wall for 6 minutes. My specific provider gives us a new IP each time it’s unplugged. Now, it’s back working on my app and desktop using my WiFi. If this doesn’t work for you just call your school district desk help support to see if they can troubleshoot your account. The app works great. I get to make sure the school isn’t accidentally making my child absent when she’s actually there in class on time like they were doing before.
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So convoluted and slow
Back button doesn’t always bring you back to where you where you think it should. Layout is generally bad, especially with 2 or more kids. Things aren’t always where you think they should be. Today it randomly logged me out and that’s EXTREMELY frustrating with any app.
Help pls
I can only open this from the App Store? The app doesn’t download on my phone. I’m sure it’s a user error, if you can help that would be great.
Otherwise the app is helpful.
Otherwise the app is helpful.
Persistent problems
Unable to reset PW, no way to reach help without posting a negative review, erroneous error message
