CamVigil appears to be a legitimate app. The AppsHunter Legitimacy Score for CamVigil is 95 out of 100 points across 7 verification signals from App Store and developer data.

CamVigil User Reviews

Name: CamVigil
Rating: 4.6 (510 reviews)

CamVigil

HOTSALES GLOBAL TRADE LLC

🔧 Utilities

📷 Photo & Video

Customer Experience

Positive experience28.6% of reviews

Neutral7.1% of reviews

Negative experience64.3% of reviews

~ Based on 28 written reviews from the US App Store.

Is CamVigil Safe?

CamVigil appears safe based on user ratings. AppsHunter Safety Score for CamVigil is 91/100.

This assessment is based on 510 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience

2.9% of ratings suggest some concerns

6.9% of ratings point to a risky experience

~ Based on 510 App Store ratings for CamVigil.

Is CamVigil Legit?

CamVigil appears to be a legitimate app. AppsHunter Legitimacy Score for CamVigil is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Waste of money

This product is a waste of money. Doesn’t record. I have changed settings and moved locations and in 2 years only have about 10 recordings. If I could get a refund I would. Do not recommend

we never went

5 days ago

Response from developer

Thank you very much for taking the time to provide feedback. We sincerely regret that the equipment failed to function as expected over the past two years. Although you have adjusted the settings and changed the location, you can only record a very small amount of video, which is truly disappointing. We are more than willing to investigate this issue for you. Please send your order information to our online customer service team on the APP, and we will conduct a thorough analysis of the problem and discuss feasible solutions with you.

Terrible service

Cameras were terrible. Literally never picked up on motion detection. After about 50 days it just said the account no longer exists. Fighting with credit card company now to get them to stop charging us for the service. Customer service now says our account never existed.

Dustyboy1982

12 days ago

Response from developer

We are deeply sorry to hear about the unpleasant experience you had when using our surveillance cameras. The motion detection function did not work properly, the account status showed as invalid, and you had to contact the credit card issuer to stop the automatic deductions. Moreover, the inconsistent responses from the customer service team made these situations even more unacceptable. To resolve your issue as soon as possible, please provide a photo of the QR code on your device, or provide the device's serial number, and then register and log in to the APP to contact our online customer service for further assistance.

Delayed response

It only takes a picture AFTER the people leave😖

Joy24/25

a month ago

Response from developer

Thank you for your feedback. Access to video content requires cloud storage to be enabled.

Great security

Am liking both cams I got but I shouldn’t have to pay for 2 different services for one property. $156 times 2, and pay for storage also on same account. Should be one cloud service for both if on same account a property.
Other than that $40 on temu for 2 good quality camera ran by solar power is awesome.
Now stop asking for stupid review while I’m trying to look at something.

Barker72

a month ago

Poor range

Poor range, poor quality, doesn’t work well at all

CatJarrett

2 months ago

Response from developer

Please use the online customer service in the APP to communicate with you. We will assist you patiently in resolving the issue. Please understand.

bad data and cloud storage

the data plans and cloud storage not as advertised! you have to subscribe to a data plan for each camera! so if you have 4 cameras going to cost you 4 different plans! same goes with the cloud storage! so don't bother return the cameras!

data plan per camera

5 months ago

Response from developer

Please use the online customer service in the APP to communicate with you. We will assist you patiently in resolving the issue. Please understand.

Affordable

Really enjoyed this purchase.

Christy99#

5 months ago

Conexión muy pobre

La conexión entre el teléfono y el dispositivo es muy mala aún estando uno al lado del otro.

Airles&

6 months ago

My camera is acting up

This camera is acting up so bad right now I don’t understand why it use to work good but now it doesn’t this is not good

000tgfc

8 months ago

Response from developer

Don't lose heart. It can be fixed. Please provide feedback and patiently follow the guidance of the online customer service of the APP. Wish you all the best!

Totally frustrated

When trying to see the live, it just spins at 80%. I can’t answer the doorbell. The bell itself stopped working. I’ve had it for about 5 months and not happy . I had a subscription and that took a while to work as well but cancelled because the camera can’t work consistently. I missed doorbell calls . Just horrible overall.

Ajae1970

8 months ago

Response from developer

I'm very sorry that you had a bad experience. The doorbell operates based on the WiFi signal in your home. We hope you can position the WiFi closer to the smart doorbell, which will significantly improve your communication efficiency. I hope this helps you. If you have any more questions, please contact the online customer service in the APP.

It barely works

It’s literally always offline even when it’s charged & connected to WiFi , you have to purchase a subscription just to have play back recordings . & i honestly think the company system as a whole is racist , it literally only notify me when I’m coming in and out the house however my husband who is not dark like me , the camera never triggers when he is coming in or out the house & im the only one with access to the camera .It’s the weirdest software electronic device I’ve ever had .. i don’t understand why doesn’t it notify all movement ?? And it lags BAD it literally buffers at 80% everytime you try to go look at a live view . Intruders could be done came gone and escape before the camera even pick up to speed to tune in .. and it always needs to be charged like a phone .. this camera is something you think would come out of dollar tree no exaggeration, for a piece of mind please buy a ring or Roku !! Don’t be cheap like i was when it comes to surveillance. 0 out of 10 & I’ve had it for 6 months I’m just fed up

Lexxxxxxxxxxxxxxg

9 months ago

Response from developer

The problem you have encountered can be improved with our assistance. Please contact the online customer service directly to provide feedback. Regarding the permission issue, you can go to your own home to view the list of family members and then modify the permissions for each member. If the real-time video playback is too slow, it might be because the walls are blocking the signal source. You can try moving closer to the router to enhance the signal. I hope this helps you.

Timbre con cámara

Calidad de imagen y fasil de enlazar con el móvil

Darlopt

a year ago

4 STARS

It’s super reliable and superb - I wish we can update to be a little more HD clear to see stuff but all necessities it’s cool not bad

Queen Pineapples

a year ago

Response from developer

We have collected your ideas and will pass them on to the development team for further improvement. Thank you for your feedback. Wish you all the best.

The new update is even worse.

The new update made the doorbell worst it is no longer alert me when it’s offline please fix .

Technology 2122

a year ago

Terrible doorbell

The doorbell always goes offline it shows strong wifi signal I had no issues with the previous doorbell in the same spot I reset it it works well for about 5-7 days then back to offline I took it close to the router to test same issue offline until I reset it.

Technology 2122

a year ago

Response from developer

When the doorbell is offline, please click on the online customer service to contact us. Our online customer service will be able to provide you with prompt service and handling.

Phone connection

When I’m not at home the camera connection to my phone barely works. What’s the point? Then when you try to look at the camera from your phone it’s takes it a while to load up. Overall, horrible experience. I’m going to bye a Roku doorbell camera

GhudCewchie444

a year ago

Response from developer

We sincerely apologize for the terrible experience you’ve encountered.Please note that the device’s loading speed is affected by your network connectivity.We recommend moving to a location with stronger Wi-Fi signal for better performance.We hope these suggestions can help.

Camera does not give voice prompts

So me and my girlfriend ordered this online and we can’t for the life of us get it to connect we followed the instructions as clear as we can and it just doesn’t not want to pair or scan the we code to work I don’t know if the camera is busted or what been trying to find help.

Boykin123!

a year ago

Phone connection

When I’m not at home the camera connection to my phone barely works. What’s the point

GhudCewchie444

a year ago

Response from developer

Thank you for your feedback. We want to do our best to troubleshoot the problem for you. Please review. Is there a serious loss of device signal when all the doors in the room are closed? Please contact our technical specialists for further assistance at weitao.tan@yihengke.com

Needs improvements

It is not user friendly

faymiss5560

a year ago

Would not repurchase

It doesn’t record any of the footage that it sends you a notification about so if you don’t watch it RIGHT THEN AND THERE , it’s pointless. Take forever to load live video . I paid for a year in advance and it’s a total ripoff

TiaThaBoss

2 years ago

Response from developer

Through your feedback, we provide you with some suggestions: Please check whether the networking model strength of the device is strong; Try switching to a stronger network; Hope to help you, have more questions, please contact the APP online customer service.