Basically the App is bricked
Downloaded this a couple of days ago and it was working okay. Came back to it today and its just frozen completely on a full screen image. Can’t do anything with it at all. I just want to read the magazine. Is that so hard to do???
Response from developer
Thank you for your review. Unfortunately we experienced a temporary technical problem which affected a small number of users of the app for a short period of time. This has now been fully resolved and the app is working as intended. My apologies for any inconvenience caused.
App not responding
The app isn’t working any more. I’ve renewed my subscription but now it’s asking me to open in “editor mode” to set some controller thing, but the app does not respond in any way, so I can’t log in. Rubbish.
Update.
This problem has now been resolved after uninstalling and reinstalling.
Update.
This problem has now been resolved after uninstalling and reinstalling.
Response from developer
Thanks for your feedback and my apologies for the problems you have experienced. Unfortunately it appears a server glitch over the weekend caused this error to occur briefly within the app. If you can please uninstall and reinstall the app, this will clear the problem and you will be able to access editions again as normal.
Don't bother
This is the worst app I've ever bought, and I write as one who uses the Independent Daily Edition.
It crashes, it asks you to log in when you don't need to and when you attempt to download the current edition it takes forever.
Don't waste your money.
It crashes, it asks you to log in when you don't need to and when you attempt to download the current edition it takes forever.
Don't waste your money.
Slow Support
Purchased subscription in-app still not able to view or download. Customer Service very slow to respond. Be cautious!
Don't bother
If a vote of ..NO stars..was pos. that's what I would have chosen ...Really, Don't Bother.
