Basically the App is bricked
Downloaded this a couple of days ago and it was working okay. Came back to it today and its just frozen completely on a full screen image. Can’t do anything with it at all. I just want to read the magazine. Is that so hard to do???
Response from developer
Thank you for your review. Unfortunately we experienced a temporary technical problem which affected a small number of users of the app for a short period of time. This has now been fully resolved and the app is working as intended. My apologies for any inconvenience caused.
App not responding
The app isn’t working any more. I’ve renewed my subscription but now it’s asking me to open in “editor mode” to set some controller thing, but the app does not respond in any way, so I can’t log in. Rubbish.
Update.
This problem has now been resolved after uninstalling and reinstalling.
Update.
This problem has now been resolved after uninstalling and reinstalling.
Response from developer
Thanks for your feedback and my apologies for the problems you have experienced. Unfortunately it appears a server glitch over the weekend caused this error to occur briefly within the app. If you can please uninstall and reinstall the app, this will clear the problem and you will be able to access editions again as normal.
Don't bother
This is the worst app I've ever bought, and I write as one who uses the Independent Daily Edition.
It crashes, it asks you to log in when you don't need to and when you attempt to download the current edition it takes forever.
Don't waste your money.
It crashes, it asks you to log in when you don't need to and when you attempt to download the current edition it takes forever.
Don't waste your money.
Slow Support
Purchased subscription in-app still not able to view or download. Customer Service very slow to respond. Be cautious!
Don't bother
If a vote of ..NO stars..was pos. that's what I would have chosen ...Really, Don't Bother.
Dodgy app
Well, what can I say, ......
As a 'publication' it's quite nicely done (meaning it reads quite nicely, the photos are decent).
But, .... As an app it's bloody awful. I have had to re-download the app twice (which wipes out your downloads) in about 2 months. There have been several glitches with the downloads, and reading issues in off-line mode.
It's now stuck/jammed again.
In fairness when I have contacted Tech Support, they responded quickly. But then again nothing got fixed
Avoid this app for the time being. It's too buggy and ends up being a real pain in the ......
Very disappointed. Some serious lack of QA
As a 'publication' it's quite nicely done (meaning it reads quite nicely, the photos are decent).
But, .... As an app it's bloody awful. I have had to re-download the app twice (which wipes out your downloads) in about 2 months. There have been several glitches with the downloads, and reading issues in off-line mode.
It's now stuck/jammed again.
In fairness when I have contacted Tech Support, they responded quickly. But then again nothing got fixed
Avoid this app for the time being. It's too buggy and ends up being a real pain in the ......
Very disappointed. Some serious lack of QA
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Hopeless
I have been a subscriber of this magazine for years and enjoy reading it. The magazine is great. The app is hopeless. I receive many different magazines on an iPad but this one has the most confusing interface I have ever seen. The big problem is getting it to properly recognize my subscription and to understand how to download the copy. I long to go back to paper.
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Very nearly fell for this
I downloaded the App and the free trial issue and I have to say I was very impressed. It appears to be the complete magazine with all the adverts included as you would buy in paper form; full marks for that. The picture quality of some of the adverts is poor but that will allow for faster download times so I can live with that. Something, however, went wrong with the 'read off-line' part of the App, when the iPod was in Aeroplane Mode (and I was in an aeroplane at the time) I couldn't bring up the previously saved issue - tried again at a later time and it was there where it should be; strange.
Then I read the small print and I was not impressed. The 6 and 12 month subscriptions are continually recurring, ie if you forget to cancel your subscription you'll get charged for another period when the current one expires whether you wanted to subscribe a second time or not. The small print goes on to say you can cancel the recurring bit in your 'account setting' whatever and wherever that is but I like to opt into things not have them forced upon me whether I want it or not. There is only one reason for Canal Boat to adopt this stance and that is to extract more money from individuals who don't take the time to read small print and are unaware of what they are signing up for.
Shame on you Canal Boat. Remove this draconian feature and I'll sign up for 12 issues immediately, I'll even write an article, for free, for the magazine on the iPad app.
Then I read the small print and I was not impressed. The 6 and 12 month subscriptions are continually recurring, ie if you forget to cancel your subscription you'll get charged for another period when the current one expires whether you wanted to subscribe a second time or not. The small print goes on to say you can cancel the recurring bit in your 'account setting' whatever and wherever that is but I like to opt into things not have them forced upon me whether I want it or not. There is only one reason for Canal Boat to adopt this stance and that is to extract more money from individuals who don't take the time to read small print and are unaware of what they are signing up for.
Shame on you Canal Boat. Remove this draconian feature and I'll sign up for 12 issues immediately, I'll even write an article, for free, for the magazine on the iPad app.
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I have been waiting for this
I asked for this some months ago and now canal boat has delivered. The only thing is I was kinda hoping this would be part of my paper subscription. Because it isn't I won't be able to make use of it. I can't justify paying twice. The app is good the text is nice and clear and much easier to read than some of those tabloid newspapers I could mention. Some of the smaller photos are a bit of a struggle though.
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PleasantlySurprised
Extremely handy for on the go I must admit. Enabling me to read my latest issue anytime, anywhere.
