Cannon Cars User Reviews

Top reviews

Amazing

Great driver and very efficient service. App was easy to use and the perfect way to get around!!

A great app

Simple to use app have always used cannon cars , service is second to none and always nice if you do need to call to speak to a human

Great update

Really smooth booking process now - much improved, no lagging & bugs - perfect

Great service

Very good ride and would recommend if getting a cab in the local area . 5⭐️⭐️⭐️⭐️⭐️

Blacklisted

I just try to register my account and i didn't receive verify code, then when i request one more time. Just blacklisted my device .. So bad

Can’t even register.

Tried to register but it won’t send a code to my phone . Tried several times different days , still no code to register my number.
Useless

Not working

Application is not functioning. After adding all details it shows mistake

Worked well

This app doesn’t look like much, but it got me a reasonably-priced ride to the airport, booked in advance. I recommend it

Cab didn’t show up

Booked taxi via app and it didn’t show up to collect us. Several phone calls later and after much waiting one arrived and then took long route home. Won’t be using it again!

Terrible Update

Don’t like the new update. The only good part of the update is the added recents when searching for addresses. It lost all my information and favourites. It now can’t find my home address that I have used for 7+ years although online it works fine. For weeks I couldn’t log in to my mobile account so had to create an online account on my laptop and have been using that for weeks. I just requested my phone password which when received is not the same as my online password. The two accounts don’t appear to be synced. Why would they not be the same account? I now have 2 booking on my mobile that are not showing up on my online account. The way the “new” app is working I feel like it isn’t Cannon Cars but a hack to glean my information from.
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Not Reliable

Made a booking the night before for an early morning car. The car arrived late due to the dispatch team not notifying him in enough time. Very disappointing, it wasn’t the drivers fault, he did his very best to still get me to where I needed to be but the people in the office were rude and unhelpful.
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Doesnt work abroad

Works fine in UK but when I tried to book a car from abroad - connection timeout. Doesnt work, had to use Uber which I hate but had no chance...

App needs work

I had to re register to use the updated version and booked a cab for a future time using my IPad re-input my favourites as they had gone missing. When I checked my iPhone neither the booking or favourites were showing. Reason for 2 stars is the rest of the app appears to work OK (subject to ordered cab arriving)
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Disappointing update

Lost all my details and had to re-register so my favourites disappeared. Ability to edit locations to give more information to drivers would be very useful - especially when train stations have more than one exit!

Dan

Love the update

So far so good

Ok, so I've just made a future booking. Quite surprised that there isn't a price indicator when booking a cab! There really should be! Other than that the app seems good.

Brilliant

Used the app/car service last night and am very pleased, really easy to use, car within 15 minutes and return journey also spot on 👍

..

Love the new update, very easy to use and the time of arrival feature is much improved.

👍

Would defo recommend :)

Unreliable service!!!!

I have been a Cannon Cars customer for many many years and will continue to use their service in the future. BUT:

Don't use the app to make a booking because 2 out of 3 bookings I made were completely ignored and I missed 2 appointments because of this. They don't seem to properly check the bookings made through the app leaving the customers in the dark about if and when a car will show up at the requested place! What a horrible service!

Will never use the app again but call them. At least u can then be sure they are aware of my booking request.

As for the app: AVOID!!!
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