Has support been abandoned?
Since downloading iOS 17, the app crashes when trying to use iPhone as viewfinder.
Please update
Is anyone working on this app anymore? It's barely functional. The last update looks like it was from 2 years ago...please update, I love this camera I want to actually adjust the settings on it
still need improve the app！！！！
cannot link this on my iphone 14！！！but I can link this by my old iphone X 😢
The software does not work
Bought the camera. Downloaded the app onto my iPhone. Made the Bluetooth connection. Then we descend into the circle of buffering and software errors. Does not retain the connection. Does not upload the photos into the iPhone. It does nothing. And the instruction manual has no instructions on downloading by or displaying the photos on your iPhone. Come on Canon. Sort it out.
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Not connecting
My Canon Ivy Rec is not connecting to this camera at all
Bad app for a bad camera
Just horrible experience trying to connect this joke of a device to this joke of an app. Neither work at all. Good idea. Impossible to use tho. Major disappointment.
App won’t download photos
I bought this camera to go on holiday but the app doesn’t allow me to view any photos so the camera is essentially useless to me. Extremely disappointed.
Doesn’t work
Complicated
App doesn’t work
App refuses to connect to my phone. I’ve had this camera for about 2 years now and every now and again I pull it out of its box to see if it works and it never does
Live View not working
Live View shows blank screen.
No Live Feature
This app is in dire need of an update. It’s supposed to serve as a live view-finder and it can’t even do that, which alot of the more recent reviews are saying as well.
Needs improvement.
The app should connect once and have all the new photos there and saved on the app. If I were to lose the camera and hadn’t downloaded all the pictures, the app is useless. It is not as productive as it could be. Please improve the app. I cannot even see the gallery anymore, need to use the SD card. Disappointing for so much money spent on the camera it self.
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This Is Crap
If only we can give a 0 Star. I downloaded the app, put the sd card in and let my grandkids take pictures. When I tried looking at the pictures with the app it says disconnected. The app just keeps closing itself. Total waste of time and money. Lesson learned don’t buy anything Canon
Pure junk. Do not purchase.
I have tried multiple times to get this camera to work, or to use the app on my phone (iPhone 11). This set up is pure junk. I can’t see what I am shooting, I can’t access the library when I am done. Worthless and a complete waste of money. Don’t buy it!
App Glitches
The app shows that it is downloaded but i don’t have it and no matter what i do i can’t delete or redownload it.
Frustrating/Disappointing
After previously using canon camera and the apps that correlated with them I was eager to try out this new easily handheld camera with a seemingly user friendly and functioning app. Unfortunately after downloading the app it became clear that it was not user friendly, after tinkering with it for a bit I was able to connect my camera, or so I thought. Although the camera “connects” every time I go to try and access the photos (which is the whole point of this app) my device attempts to and then fails as each time the device disconnects. It is extremely frustrating because one of the main appeals to this device was the app, hopefully they will improve upon this
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Please update the app?
The most annoying part of the app is that you need to save every single video to your camera roll in order to watch it. Why wouldn’t you be able to watch them in the app? Who has 10 minutes at a time and unlimited storage to download all these videos?
Help me!!
The app has no instructions so when I try to make YouTube videos idk how to do on my phone it’s not helpful to give me no instructions and expect me to do fine
Don’t get all the bad reviews.
Great little camera that takes good pictures. The app and camera connect just fine. Perfect for outdoor trips or anywhere that you don’t want to risk damage to your phone.
Not good
I turned on the camera, downloaded the app connected the camera to my phone / the all and it looked like it was going to be a really cool and exciting buy. I was able to see the video live on my phone and it seemed to just need the micro SD to start working.
Then I installed the micro SD. The camera has trouble connecting with an micro Sd inserted, strange. I then tried a different micro sd, still problems.
I opened the app and it automatically installed some kind I’d update.
Then when I finally got the shutter to work and pairing mode on, of course, the device wouldn’t connect to the app any more.
The app doesn’t work correctly, the IVY camera itself has trouble connecting when there is an SD card inside of it.
I don’t know if this is a refurbished product, if the app is busted or both but at this point frustrating buy.
Hoping to call canon customer service and want to see what they can do for me.
Then I installed the micro SD. The camera has trouble connecting with an micro Sd inserted, strange. I then tried a different micro sd, still problems.
I opened the app and it automatically installed some kind I’d update.
Then when I finally got the shutter to work and pairing mode on, of course, the device wouldn’t connect to the app any more.
The app doesn’t work correctly, the IVY camera itself has trouble connecting when there is an SD card inside of it.
I don’t know if this is a refurbished product, if the app is busted or both but at this point frustrating buy.
Hoping to call canon customer service and want to see what they can do for me.
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