My printer
Useless application
I follow your guidelines of restarting printer, phone, router/modem, set up the network configuration again on the printer; the app indicating “Connected to printer”, I click OK but the printer still shows offline.
You restart the app and the printer is still offline. You got through the entire process AGAIN, stuck in a loop of setup and not being able to print something so simple that worked two weeks ago.
Your printers are fine but your app development team or the knowledge base/development department is dogwater.
I’m only saying that as a customer of a Pixma TS5150 that can only work fine as long as your application is truly functional and not stuck in a loop.
I’ll be jumping over to EPSON because of your application.
Terrible
Satisfied customer
Imprimante CANON PRINT
Could be better!
Camilla
Hard to set up
Simplicité
$40?! WTF
Best print app ever
Unnecessary Data Harvesting
Now all of the sudden you have to download an app in order to do the same thing. The app asks for access to your location and your camera and gives you three **optional** boxes to check to give it even more unnecessary access to your phone and personal data.
They’re OPTIONAL but if you don’t check them the same boxes pop up between every other action you take on the app with a notification making it sound like they need to be clicked.
Give me a break, YOU’RE A PRINTER COMPANY. My printer is hardwired to my computer, why do you incessantly beg for unnecessary data and have to update so often???? I don’t care about your new features. IT’S A PRINTER
