Canopy Parking User Reviews

Top reviews

Shuttle gps location

Next update how about a view of shuttle locations

Frustrating!

Registering in App hangs and never returns. Must enter a Credit Card just to register. Website says there is support for ApplePay, but never presented as an option.

Is this a joke ?

Select location for the parking reservation and it only says “website.”

Absolute Garbage

When you sign up every field is required. I don’t have a work phone number or a second address line. Don’t use this app.

Seriously?

Seriously....it’s 2020. Why can I not add this to it apple wallet? Also the app is a joke.

Don’t even bother

So I signed up for my online account on my computer and can login fine there, but can’t login with the app! With all these negative reviews it’s a shame Canopy doesn’t care enough to put out a useful app.

Very poor app

Doesn’t show your reservation. Has a place to save your parking spot, but it doesn’t work. Don’t bother with this app. There are a lot of newer parking businesses at DIA. Look around. Agree that Canopy isn’t what it used to be

No location

Location says website and website2. Cannot change to anything else and therefore cannot make a reservation. Seems that Canopy has given up on this app.

Doesn’t work

Never gets past the initial screenshot

Baffling...

I have tried to use the website to create a reservation and redeem free parking. This does not appear to be possible. It seems that I can reserve parking only, but have no way to redeem earned free days. I then tried to accomplish the same task with the app. After entering dates/times, it requires a location. I select the location (website or website 2), then receive an unintelligible error msg. The app appears to be useless. I don’t understand why these tasks cannot be performed via the website or the app.
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No option for “Sign In”

There isn’t an option for you to sign in if you already have an account with Canopy Parking. Your only option is to create a new account.

can’t login

Can’t use the login that works on your website

Doesn’t Work At All!

Don’t download, can’t even make a reservation. Trash. The website is also awful which is frustrating.

Functionality is very limited, not useful

Most screens freeze and the app will lock to where you have to reset to close. You can’t email receipts from the app - what’s the point in providing them if you can’t extract them?

The buses rarely can fit all the people waiting to go from the airport to the lots, so an accurate shuttle location would be helpful. Since there is no signage at the airport or on the island, this function would help not feel just lost until you happen to spot one of the shuttles. It does not feel like there is a customer centric approach with Canopy anymore.
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Still Useless

Tried to use the & website at least twice per year for 3 years now never having success (including two separate attempts today). Wish Canopy could have hired a decent app builder by now. But I’m giving up, and will try the new facility just to the east.

Almost never works

Rarely opens. This technology is just like their vehicle technology. Rarely works.

USELESS APP!

Used to be nominally useful but now it’s just taking up space on my phone.

1. Why would I create a new reservation by going into “reservation history” menu?!!?!

2. Pick a Lot: Options are “website 1” or ?Website2” - don’t sound like Lots to me. How about you?

3. Enter a new credit card? Forget it. It will never work.

4. Call for a pickup? Fat chance... you’ll stay out there until hell freezes over (or at least YOU will).

The only function that it serves is holding a digital version of your parking card. And even that will probably break in the next release.

PHOOEY!
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Need location services on —-WHY?

So I eventually managed to get past the splash screen, but the only way the app seems to function for me is by having location services turned on. Why would they possibly NEED to know where I am so that I can check my reservations, or use the bar code ? On an “optimistic” day I think of this as a programming oversight, on less good days I have to wonder what they do with the tracking data! I will just keep printing passes for now!
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Useless. Doesn’t do anything

The app has a login screen connected to the canopy airport parking site but there is nothing else.

The app has no functions other than logging in and displaying the app icon.

Useless.

Broken

After login screen just says welcome. Can no longer access card with bar code or reservations or anything.