Canvas
Been with PSCU aka Canvas now, over a decade. Seen a lot of changes in that time and been to lots of branches! Financed 2 cars through them and got a better rate than other places. Love my credit union, most ppl that work at branches treat you like a person not a number. Canvas app works great now, maybe just add to homepage when you are having troubles or outages so we members know whats going on.
Thanks
Chris T
Thanks
Chris T
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Bank like it’s 2005
This app is pretty lame compared to what I’m using for a tiny credit union and compared to what I’ve used in the past at larger banks. It does the basics, but the functionality is very limited, the display is poorly designed, and it was a huge step backwards from what they had before they rebranded. Not impressed.
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Waste of time
It worked once after much effort, iPhone app is only slightly better.
Ok but——
There is no way to print out a statement with your name or acct #. This is needed for some financial transactions.
Deposit via camera
I love this process! It makes banking painless and easy.
Canvas CU app for iPad
Right to the point - this is a lousy piece of app design and implementation. App freezes often and offers no solution to reset the app without restarting your device. The design is pedestrian at best and with all the other financial apps to use as templates it is inexcusable. I’d like to give it a zero stars but that doesn’t seem possible.
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CCU rocks
The app is stable and allows me 24/7 access to my account. I have had very little problems with this app. When I have your stuff solved the issue.
App review
The app works fine. No problem using it with my iPad or iPhone. Very convenient for managing multiple accounts and my electronic mortgage payment.
Useless — still
Still doesn’t work on new iPads — crashes on startup, even after redownloading the app. Even after the April 2019 update. I just use web access. What a waste of time.
App works fine mobile meh
Mobile online doesn’t work well.
Does not work on iPad Pro 3rd Gen
Like the title says. Every time I try to open the app it crashes back to the home screen.
Worst app possible
It’s not cool when the financial app rarely works! This makes me lose confidence in my credit union! Please fix the slowness in response and unavailability issues.
Terrible!!!!
Tried to login several times, it would go to blank screen, then back to home to select what I wanted to do. I would select deposit, then it asked (again) for me to log in. An infinite loop. Why oh why did they have to change from PSCU? At least that was working!
Doesn't work on 2nd Gen iPad
When the PSCU app didn't push an update I downloaded the new Canvas app for iPad. I enter my login information at the front screen and it crashes every time. I can't say if it is the app or due to the older iOS 9. I would assume the App Store would not it show it if my iOS didn't support it.
I wish I can give it -5 stars! 😡
Crappy app, crappy bank! Everything that has to do with this bank is BAD!!!!
Customer Unfriendly
This version of the app is the most customer unfriendly app on my phone or iPad. Which, frankly, mirrors the overall deterioration of the credit union itself. Get the app if you must, but a better idea would be to do what I did: move my money to a different institution that is customer-focused.
"FM performed while in memo posting mode"?
What the heck does that mean? The app won't let me set a password and all I get is that meaningless message. 1 star. It's a good thing they are better at banking than they are at getting a good app written.
Horrible
Yeah it's pretty. But nothing but problems when you've got 2 logins. App and the website I have to repeatedly enter a security code. Cannot change your password, can only forget or reset which requires acct/mbr number, son, bday. Then there's the issues with linking it to quicken. Were customer types even thought about when creating these? Was it even tested? I'm guessing NOT.
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I'd really like to give a more in-depth review, but.......
I haven't even really been able to use the app, due to an issue with trying to do the authentication code to verify that I am, indeed, the member associated with that account. The issue was that once the window where you type in the code you receive pops up, as soon as I tried to type in said code, the window just disappears, essentially freezing me out of the app. Having said all that, if the app's anything like getting on through the website, it's horrendous. Another reviewer mentioned the lack of being able to view pending transactions, which is something I very much liked about the previous platform. Another issue I've been facing is that my transaction history is not up to date with my account balance. But, to avoid being completely negative, there is one new ability I like: being able to deactivate/activate any debit cards associated with your account with one tap of the screen. But, beyond that, my opinion is best summed up by "If it isn't broke, don't fix it."
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