Terrible UI
For what is supposedly a good quality heater brand this app is terrible
No voice connection
The app is clumsy to use and difficult to connect with the heater for even simple adjustments like turning the heater on/off with a simple button press.
I bought this model because I wanted voice connection with the Google Home App. The advertising says this is possible, however it is not possible (I even checked with the distributors in Australia). That’s very disappointing. And judging by the only other review left here that doesn’t seem to be any effort. I’m trying to fix this or even make the more user-friendly. What a pity in this day and age when many appliances are able to do these relatively simple things.
I bought this model because I wanted voice connection with the Google Home App. The advertising says this is possible, however it is not possible (I even checked with the distributors in Australia). That’s very disappointing. And judging by the only other review left here that doesn’t seem to be any effort. I’m trying to fix this or even make the more user-friendly. What a pity in this day and age when many appliances are able to do these relatively simple things.
Show more
Bluetooth
For the nobo heater the Bluetooth doesn’t connect. It’s a known problem and fix is within 2 weeks, but it’s been much longer.
Needs more work
Safe to say that app is pretty frustrating at times. A lot of times. Definitely created for more than just the everyday consumer and it shows. I’d say to anyone new to it that you need to take the time to create the schedules, but I’d like to get a notification from app when schedule changes eg: I’d like to know if the heaters turning on for those times I might’ve forgotten changing schedules for if your running late or your not coming home so you can turn it off ect save that electricity
Show more
Worst app on the AppStore?
It’s hard to explain how bad this app is in words, but I’ll try.
You want to just add a heater that you can control? Nope first you need to add a site. Now you have your site, add a zone, once you have your zone in your site now add your product to your zone.
Now that you’ve gone through that, let’s say you want to have it just turn on at 5am and off at 7am. Sorry you will need to create a complex schedule mon-sun and then adding that from schedule to your zone maybe idfk.
So ok your heater is on and you want to set a timer to just turn it off in a couple hours? Nope you gotta go back to schedule hell.
Spare yourself the pain of using this app, if you need to build fire for heat, do that as the pain you will suffer will be negligible compared to the pain of using this app
You want to just add a heater that you can control? Nope first you need to add a site. Now you have your site, add a zone, once you have your zone in your site now add your product to your zone.
Now that you’ve gone through that, let’s say you want to have it just turn on at 5am and off at 7am. Sorry you will need to create a complex schedule mon-sun and then adding that from schedule to your zone maybe idfk.
So ok your heater is on and you want to set a timer to just turn it off in a couple hours? Nope you gotta go back to schedule hell.
Spare yourself the pain of using this app, if you need to build fire for heat, do that as the pain you will suffer will be negligible compared to the pain of using this app
Show more
Status Lights Annoying
Heater works great however it is very annoying that you can not turn off the status lights at night. Why do I need status lights when trying to sleep and glowing in a dark room
Vicky
Was working fine but a few wks ago the app stopped working, I reinstalled the app and then it worked fine for about 2wks and now the same thing has happened again only I now can’t login to the app, I keep getting the same error msg saying something went wrong try again !!! This extremely annoying particularly during the winter months
Show more
Плохое приложение
При потере связи wifi конвектор автоматически сбрасывает на режим away.
Мало функций в приложении. Автоматизация только по времени суток.
Нет русского языка.
Мало функций в приложении. Автоматизация только по времени суток.
Нет русского языка.
Работать и работать
Пока это невменяемое приложение. Неудобно, непонятно, а я обычно с техникой дружу, но тут сделано «на отвали». Печально.
Doesn’t connect
Bought a new heater and downloaded this app, doesn’t find heater and now the heater doesn’t have the scheduler as it’s connected to this app, so heater is totally useless, taking it back to the shop
Horrible app
This app offers an awful user experience. Temperature changes will revert when trying to lower or increase it. Sometimes it would suddenly go into the default away schedule which is 7 degrees. Very frustrating!!
All Good So Far
Just had a radiator installed in our small office and installed the app to run it. It was fairly straight forward although a more complete set of instructions specific to the radiator model would probably help those not technically/computer minded. The app itself is handy as we can set the radiator to come on before my colleague starts work and turn it off just before i leave. We can set it for both our work schedules as we work posting shifts and the app facilitates this.
Show more
Terrible app
Never experienced such a bad UI. Forces you to put your heaters on a schedule, with no way to delete the schedules. The moment you link your heater to the app it removes some functionality to manually control from the heater itself. I will be unlinking my heater and deleting this app immediately.
A perfectly terrible App
All I want is to schedule heating from 20:00 to 07:40 – a perfectly normal overnight schedule. But the app can’t handle the fact that the end time is the next day, claiming the ‘end time comes before the start time.’ That’s a basic failure in design.
Status Lights Annoying
Heater works great however it is very annoying that you can not turn off the status lights at night. Why do I need status lights when trying to sleep and glowing in a dark room
Can’t even sign in
Goes around in circles. Tried everything, different emails, names. ‘Unable to verify details’, even when attempting to create a new account. Says my number is in the system even though I have never used this app. How are we even meant to use the heater now? Who do you even contact to get help?
fail to sign in
fail to sign in
Poor app and navigation
Not intuitive. Heater constantly turns off due to default settings - despite changing.
Extremely difficult to navigate.
Hard to add new products.
Poor experience.
Extremely difficult to navigate.
Hard to add new products.
Poor experience.
When Bad is just Bad
I hoped to see a positive review hoping to find a good thing I missed. Your App is so bad I’m broken inside. I cannot reconcile the life time warranty and how impossible it is to get it to work well. It is over heating rooms at 18 degrees meaning it does not have a reliable thermostat.
I cannot set anything logical with the app. The schedule does not work. I cannot easily set time limit and it only switches off to 7degrees. It’s hard to compared it to my Dyson heater and purifier- I now understand why. Was this developed by high school kids?
The bad:
I cannot schedule anything event though the option is there
I cannot set a time to turn it off
It does not seem to have a thermostat so the rooms overheat
Not child friendly - the top part of the heater gets soo hot
I cannot access the frequently asked (FAQs) in the app. The page does not load.
The less Bad:
I managed to connect three heaters to the app reasonably well , but it’s not as easy or intuitive.
I can reduce heat and chose modes.
I cannot set anything logical with the app. The schedule does not work. I cannot easily set time limit and it only switches off to 7degrees. It’s hard to compared it to my Dyson heater and purifier- I now understand why. Was this developed by high school kids?
The bad:
I cannot schedule anything event though the option is there
I cannot set a time to turn it off
It does not seem to have a thermostat so the rooms overheat
Not child friendly - the top part of the heater gets soo hot
I cannot access the frequently asked (FAQs) in the app. The page does not load.
The less Bad:
I managed to connect three heaters to the app reasonably well , but it’s not as easy or intuitive.
I can reduce heat and chose modes.
Show more
Works perfectly
Never had issues like the others described. I have a Noirot panel heater
