Cape Union Mart User Reviews

Top reviews

Malfunctioning app

I’ve made a payment towards my account via the app and haven’t been able to log in and confirm payment and the app keeps “loading” for hours on end with no success or update. This is very disappointing

.

Everytime i put in my ID its says not recognized like?really this is not acceptable like at all.

Require ID number

In what world does an app need your ID number? So dodge! Also when you put in you ID then say it is not recognized then you must call them. Not worth the hassle or time. Skip

App not working!

Cant log in to make payment for 4 days now?

Please change the authentication process

I am yet to pay another month my Cape Union Mart account and again I still cannot login. I put in the pin. It shows authentication process ask to reply '1' but then it just says 'Authentication process denied' this is now the 3rd month. You previous auth method worked please test the app or we will have to report it to apple as a app that don't work.
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Unhappy

Used to work well. No shows error every time I try log on

Service

Best online service ❤️❤️🤞🤞

Useless app for account holders only

Useless app as it’s for account holders only and can not open app if you don’t have account number.

Can’t log into app

Terrible app.... the moment you login, it kicks you out within a second.

App crashes all the time

About 10seconds after initial login the app crashes. I see my account details and then -crash. You guys might need to look into this problem.

App crashing on my iPhone 7 plus

Hi,

Please check,
The app isn’t working on my phone.
It keeps on on crashing everytime after i log in

Useless

App crashes when trying to register

App

The app used to work well but the last 2 months when i open it, it shuts/close down immediately??? Can’t get into app to view statements etc.... very annoying

Can not even register on the app

Enter card no and telephone number and moment you say register app just closes. Cannot access the app at all.
Same with the internet banking, keeps telling me my account number (reference number) is incorrect. This has been since forever.
There are some of us who actually want to pay but cannot due to nothing working.
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App does not work

Downloaded the mobile application put my account number and Mobile number in once u click register the application automatically closes ? Please help

Completely unusable

The app crashes after every login.

App keeps crashing

Login succes
Then app crashes

Useless

This is a useless app, it crashes every time I try to login.

Registration Update Process

Loaded the App. It tells me that they have Updated their Registration Process, asks for card no and cell number, then I get an Error Message ...... Saying ....... trying to register when already registered, one Vicious Circle! The Exact Same problem occurs when trying to open the Makro App..... RCS YOU HAVE A PROBLEM!
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Not able to register

Tried the registration process twice, but still receive an error when trying to log in.