Capital One Intellix® Mobile User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral0.0% of reviews
Negative experience52.6% of reviews

~ Based on 19 written reviews from the US App Store.

Is Capital One Intellix® Mobile Safe?

Capital One Intellix® Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Capital One Intellix® Mobile is 60/100.

This assessment is based on 44 user ratings, with an App Store average of 2.8/5.

Safety Analysis

45.5% of ratings point to a safe experience
4.5% of ratings suggest some concerns
50.0% of ratings point to a risky experience

~ Based on 44 App Store ratings for Capital One Intellix® Mobile.

Is Capital One Intellix® Mobile Legit?

Capital One Intellix® Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Capital One Intellix® Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Details!!!!!

There are no details included for wire transfer deposits. Only the fact that there WAS a deposit. Thanks but details are needed.

Absolutely USELESS

NEGATIVE STARS! I simply cannot describe how infuriating this app is. It glitches EVERY SINGLE TIME I use it, which is very often considering I’m the office manager who has to deposit a ton of checks. For a company as big as Capitol One, you all should be embarrassed that your app has so few features and almost zero functionality. There’s absolutely no excuse why these issues should be continuing to happen. It’s been 2 years that I’ve been using this awful app. PLEASE get it together.
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Unreliable

Constant sign on glitches. Does not integrate with Apple Face ID biometric. Often offline. Changing banks soon. Support Credit Unions not the big banks that caused the financial crisis.

Half

This app is ridiculous, and not in a good way.
I’d like to be able to see my debt balances and reports, but can’t see that here. I’d like access to the full suite of information reporting, but don’t get that. Just get a list of transactions, without any meaningful reporting.
I thought to myself, well that’s okay, I’ll just use the desktop website via my phone (didn’t have internet access via computer at the time). Nope! When attempting to use Intellix from a mobile device on a browser, you just get redirected to use this half-*#^ app that doesn’t let you do much at all.
Like I said, Ridiculous.
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No longer gives token code

I got a new phone (iPhone 13 Pro) and it’s a good thing I haven’t wiped my old phone yet, because on the new phone, the app does not give a token code. I’ve tried logging in and uninstalling. Nothing. App on the old phone is seemingly identical, and it works fine. My only guess is it’s incompatible with iOS 15
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Limited usability

Very disappointed in the functionality of this app.
1. Only shows transactions for a few days within individual accounts.
2. No detail shown for transactions.
Cannot see check images.
Cannot see wire details.
Cannot see ACH payment information.
Nothing. No detail. Just amounts.

Face ID Doesn’t Work with Capital One Apps

support lacks a bit

Lack of features

The whole point of getting this app was not only to be able to make transfers but to make deposits. If this feature is available like it claims - I don’t see it.....

Highly disappointed

No utility and mobile UI on iPad?

The fact that CapitalOne is a billion dollar organization, its 2019, and the app doesn’t have an iPad interface is insane. Additionally, there is almost no functionality to speak of. The app essentially lets you view balances. If you have multiple accounts (we have 6)then it lumps the transaction history for all accounts into one feed - no ability to filter. Bonkers.
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Bad App

Downloaded app Sevareid times. Won't load. Opens and closes immediately Waste of time

Great new app

I enjoy the look and fee of this application. I also had the pleasure of partnering with the engineering team to discuss my needs and help shape the direction for some of the next versions! So great they are willing to listen and take my feedback into account.

Great addition

Excellent design and usability. Love that I can be in sync with my finances at all times with the new mobile application. Thank you Capital One.

Simple and intuitive

Love how simple and intuitive the app is, looking forward to more features ahead.

I like it!

This app is pretty slick. Most business portals are overly complicated. This is really straightforward and easy to use. Reminds me more of a consumer app...which is a good thing!

Amazing

Easy to use and intuitive - please keep it coming

🙌👏👏🙌

💪💪

Love the app!

Thanks Capital One!

Great step forward!

The app is simple and intuitive to use - looking forward to more features in the future.

Really easy to use

Really easy to use