iPhone app
Have had no issues since the day I installed the app up to May 7, 2026. Have not been able to get into the app.. I deleted it and reinstalled it. I’m all up-to-date on my iOS. I shut my phone off and rebooted it. All my other apps seem to work.. I was able to go in through the back door to check my account, but the app will not work.
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Glitchy
Takes about 4 times to autofill my password. Skip a pay menu fails to load. When skip a pay does load it is impossible to get it to accept the skip a pay. Really bad app that I have had problems with across multiple iPhones
Worked fine, until today.
Have had the app for almost a year now. Never once had an issue, until today. I cannot sign into the app, as it won’t load past the “sign in” screen and prompts me with “lost connection to network” message. I don’t have a network issue, literally have been trying all day to log on with no luck. I restarted my phone, uninstalled and reinstalled the app, nothing worked. Looked online for any posts notifications that would show that the app was down, can’t find anything. Would be nice to check my balance since I’m also locked out of logging into my online banking as it does not recognize my member ID or my DOB. Hopefully this will get through to the right person and the issue will be resolved
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Bad
I have never used an app that was this user unfriendly. This app is horrible. Cans get anything done through it.
This is exhausting
I don’t use this app often, but when I do I inevitably have difficulty logging in. I don’t know if my password expires or what, but I always have difficulty logging in. I use a password vault, so I never ‘forget’ my pwd. So I go through the hassle of creating a new password, and that one doesn’t work either. It may be related to how infrequently I use the app, but at this rate it’s going from infrequently to never.
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