Genisys iOS app wins worst app ever award
Every single time you must manually re-enter user name that will be partially xxx out and then manually copy in the password.
Even the government site have app logins figured out for 3 second authentication. Come on Genisys. Hire proper app developer and TEST it
Even the government site have app logins figured out for 3 second authentication. Come on Genisys. Hire proper app developer and TEST it
get rid of stupid pop ups
always gotta re open this dumb app just to use face id because of stupid pop ups nobody cares about.
Adding to Apple Pay is a nuisance.
Why do I have to call the company with limited availability to add my Genisys debit card to Apple Pay? Please switch to SMS verification or verify/add using the app. Please get with the times. No one should have to wait until working hours to authorize Apple Pay.
Bad….
Horrible app. Has forced updates. Clearly has bad code which means lazy developers. Use the HTML web version. No forced updates.
Bad…
Horrible app. Has forced updates. Clearly has bad code which means lazy developers. Use the HTML web version. No forced updates.
Genisys is the G
It’s a great app! Props to the developers :)
iPhone app
Have had no issues since the day I installed the app up to May 7, 2026. Have not been able to get into the app.. I deleted it and reinstalled it. I’m all up-to-date on my iOS. I shut my phone off and rebooted it. All my other apps seem to work.. I was able to go in through the back door to check my account, but the app will not work.
Show more
Glitchy
Takes about 4 times to autofill my password. Skip a pay menu fails to load. When skip a pay does load it is impossible to get it to accept the skip a pay. Really bad app that I have had problems with across multiple iPhones
Worked fine, until today.
Have had the app for almost a year now. Never once had an issue, until today. I cannot sign into the app, as it won’t load past the “sign in” screen and prompts me with “lost connection to network” message. I don’t have a network issue, literally have been trying all day to log on with no luck. I restarted my phone, uninstalled and reinstalled the app, nothing worked. Looked online for any posts notifications that would show that the app was down, can’t find anything. Would be nice to check my balance since I’m also locked out of logging into my online banking as it does not recognize my member ID or my DOB. Hopefully this will get through to the right person and the issue will be resolved
Show more
Bad
I have never used an app that was this user unfriendly. This app is horrible. Cans get anything done through it.
This is exhausting
I don’t use this app often, but when I do I inevitably have difficulty logging in. I don’t know if my password expires or what, but I always have difficulty logging in. I use a password vault, so I never ‘forget’ my pwd. So I go through the hassle of creating a new password, and that one doesn’t work either. It may be related to how infrequently I use the app, but at this rate it’s going from infrequently to never.
Show more
Do not deposit here
I repeat do not deposit your check on this app if you wanna wait a century then I guess you can deposit here. I thought we were in 2025. Why is it taking this long to receive my money?
Difficult
The app is difficult and the service is horrible. In the past I did a deferred payment and I did everything easily on the phone. Now I have to find a credit union that works with them and go deposit $25 then call and wait forever until I get someone on the phone who can help me finish this. I literally have to take a day off of work to defer a payment. Terrible service. I would never recommend this company.
Show more
Unable to log in after new update
Went digit by digit to confirm I was entering my info correctly. Still got locked out of my account. Please get your act together
DONT BANK HERE
App is so unreliable. They will shut down with no notice. Please don’t bank here
Awful
Can’t login, trash product. Spend more time making the app work and less time replying to reviews
App was fixed, I was able to login.
It was unclear that the update was going to last an entire weekend. Normally, maintenance lasts a day at most. I would appreciate if it was made more clear next time. I was informed of the maintenance, but it seemed to take much more time than what I recall being told. I also think maintenance that makes an app as essential as your bank app unuseable for multiple days, warrants a more dedicated notification such as a phone call. I hope what I have said is considered going forward. Thank you.
Show more
Horrible system updates
This is now the second weekend in a row I have not been able to log in to my account to do anything inside of this app. Worked perfectly fine before these updates they did. If it ain’t broke don’t fix it!!
Can’t login
I can not login to my account for 3 days now. I can’t believe this is not fixed yet
Update
It says I need to update and when I do it does nothing this is stupid
